Utilities in <u>Knutsford

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Your Complete Guide to Utilities in Knutsford

Are you moving and want to know more about Knutsford? Our utilities guide to Knutsford will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Knutsford water and sewerage. Keep reading to learn everything about utilities in Knutsford.

About Knutsford, Cheshire

Knutsford WA16 has a population of 13,191 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Knutsford?

Knutsford water utilities are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to reach your water provider in Knutsford

Calling a phone number for United Utilities is one of many contact methods to deal with your Knutsford water account.

In the table below you will find the telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, by composing a letter or sending an email. You can even send your message through the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Knutsford

Water bill in Knutsford

Water rates in Knutsford depend on whether your home has a water meter or not. You can easily check if your Knutsford water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Knutsford water rates will have a meter number listed on their water bills.

Metered Customers in Knutsford

Customers who have a water meter installed at their Knutsford house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges cover the consumption at your Knutsford home.

Unmetered Customers in Knutsford

Customers who don't have a meter at their Knutsford home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Knutsford home.

The rate unmetered customers pay for water in Knutsford is based on the rateable value of your home. The rateable value part of your Knutsford water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Knutsford may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Knutsford?

The average water bill Knutsford residents are billed is £16.83 monthly, which works out at £202 per year.

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How do I pay my Knutsford water bill?

First of all, you will need to register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Knutsford bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Knutsford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Knutsford WA16, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Knutsford Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Knutsford have about their water supply.

Frequently Asked Questions About Water in Knutsford

Is the tap water in Knutsford safe to drink?

Yes! The tap water is safe to drink in Knutsford. You can rest assured that Knutsford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Knutsford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Knutsford water to make it drinkable.

Where does the water in Knutsford come from?

There are three main sources of water that supply Knutsford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Knutsford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Knutsford is less than 60ppm, this means the water in in Knutsford is rated as soft water.

What does this mean?

The water being supplied to your home in Knutsford contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Knutsford.

Knutsford No Water

If you don't have any running water in your Knutsford home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Knutsford.

If there is no water at your Knutsford home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Knutsford.

If you don't have any cold water, not even a trickle, contact United Utilities for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for United Utilities, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Knutsford water leak or flooding

Knutsford water problems might include anything from a burst water main or flooding, to a leak in your Knutsford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Knutsford property, you need to do one of the following as quickly as you can:

  1. Call United Utilities whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and fill out the online form.

Why does the water in Knutsford taste strange?

If you detect a difference in smell or taste of your Knutsford water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Knutsford water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Knutsford water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities via the contact channels listed above.

Internet in Knutsford WA16

Knutsfordinternet connected globe

The speed of your internet connection at your Knutsford home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Knutsford with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Knutsford Average Download Speed Knutsford Average Upload Speed
51.20 Mbps 11.35 Mbps
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The internet connection type you have can affect your download and upload speed in Knutsford. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

What to look for when choosing an internet provider in Knutsford?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in Knutsford.

Availability

The first thing to consider whilst choosing an internet provider in Knutsford is the availability. Most homes in Knutsford should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Knutsford?

  • Fibre broadband
    • This is the fastest available internet connection in Knutsford
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Knutsford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Knutsford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Knutsford.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Knutsford broadband value for money

Knutsford broadband bill

Another important consideration is how much it costs for the broadband in Knutsford. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a internet service in Knutsford. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Knutsford Broadband Reliability

The reliability of broadband in Knutsford also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Knutsford home is something to think about.

Knutsford broadband technical support

Our final tip, the customer service of your Knutsford broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Knutsford.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Knutsford have about their internet connection.

Broadband FAQs

What's the average broadband speed in Knutsford?

The average internet speed in Knutsford is:

Knutsford Average Download Speed Knutsford Average Upload Speed
51.20 Mbps 11.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Knutsford, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Knutsford house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should choose when signing up for broadband in Knutsford.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Knutsford

Corded telephone area code Knutsford

The landline area code, sometimes called the dialling code, for Knutsford is 01565. If you're calling somebody in Knutsford, and you're located in a different region, you will need to add 01565 before the number you're trying to call.

How much does an 01565 Knutsford call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Knutsford

Residents in Knutsford are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Knutsford home to the gas network and electricity grid.

Most of the time you won't need to contact the Knutsford distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Knutsford right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Knutsford

The electricity distribution network operator for Knutsford is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Knutsford

There are no power plants within a 10 mile radius of Knutsford.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Knutsford

You might be wondering which municipalities are within reach of Knutsford, we've found the five closest municipalities to Knutsford.

Closest five municipalities to Knutsford
Municipality Distance from Knutsford
Ringway 2.97 miles
Hale Barns 2.97 miles