A Complete Guide to Utilities in Lady's Green

If you just moved and have some questions about Lady's Green? Our complete guide to utilities in Lady's Green will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Lady's Green water and sewerage. Keep reading to learn everything about utilities in Lady's Green.

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About Lady's Green, Cambridgeshire

Lady's Green CB8 is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in Lady's Green?

Lady's Green water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Cambridge Water:

Getting in touch with your water suppliers for Lady's Green

Calling a phone number for Anglian Water or Cambridge Water is one of many options to discuss your Lady's Green water account.

Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Cambridge Water contact numbers

Below, you can find the principal contact numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water phone number Cambridge Water Emergency phone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

Additionally, you can communicate with Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you must use the following email address:

Anglian Water Email Address
[email protected]

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG
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Water rates in Lady's Green

Water bill in Lady's Green

Water rates in Lady's Green depend on whether your home has a water meter or not. You can easily check if your Lady's Green water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Lady's Green water rates will have a meter number listed on their water bills.

Metered Customers in Lady's Green

Customers that have a water meter at their Lady's Green house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Lady's Green home.

Unmetered Customers in Lady's Green

Customers that don't have a water meter at their Lady's Green home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Lady's Green home.

Water rates for unmetered customers in Lady's Green is based on the rateable value of your home. The rateable value calculation of your Lady's Green water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Lady's Green could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Lady's Green?

The average water bill Lady's Green residents are charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148

How do I pay my Lady's Green water bill?

First of all, you will need to register with Anglian Water or Cambridge Water. Once you've registered an account with Anglian Water or Cambridge Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Lady's Green bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Cambridge Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Lady's Green?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Lady's Green CB8, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lady's Green Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Lady's Green have about their water supply.

Frequently Asked Questions About Water in Lady's Green

Is tap water in Lady's Green safe to drink?

Yes! It's safe to drink the tap water in Lady's Green. You can rest assured that Lady's Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Lady's Green water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Lady's Green water to make it drinkable.

Where does the water in Lady's Green come from?

There are three main sources of water that supply Lady's Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Lady's Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Lady's Green is over 201ppm, this means the water in Lady's Green is rated as hard water.

What does this mean?

The clean water supply to your home in Lady's Green contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Lady's Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Lady's Green No Water

If you don't have any running water in your Lady's Green home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Lady's Green.

If there is no water at your Lady's Green home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Lady's Green.

If there is no cold water, not even a trickle, contact Anglian Water or Cambridge Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Anglian Water or Cambridge Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Lady's Green water leak or flooding

Lady's Green water problems could be anything from a burst water main or flooding, to a leak in your Lady's Green home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Lady's Green property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Cambridge Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water or Cambridge Water website and fill in the form to report the problem.

Why does the water in Lady's Green taste strange?

If you detect a difference in smell or taste of your Lady's Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Lady's Green water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Lady's Green water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water or Cambridge Water using the contact information above.

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Internet in Lady's Green CB8

Lady's Greeninternet connected globe

The speed of your broadband connection at your Lady's Green home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Lady's Green with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lady's Green Average Download Speed Lady's Green Average Upload Speed
63.50 Mbps 15.30 Mbps
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The type of internet connection you have can have an effect on the speed you get in Lady's Green. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when choosing an internet provider in Lady's Green?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Lady's Green.

Availability

The first thing you need to think about when choosing an internet provider in Lady's Green is the availability. Most homes in Lady's Green should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Lady's Green?

  • Fibre broadband
    • This is the fastest type of connection you can get in Lady's Green
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Lady's Green homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Lady's Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Lady's Green.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Lady's Green broadband cost

Lady's Green broadband bill

Another important consideration is the price you pay for broadband in Lady's Green. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a internet connection in Lady's Green. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Lady's Green Broadband Reliability

The reliability of broadband in Lady's Green should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Lady's Green home is something to think about.

Lady's Green broadband technical support

Lastly, the customer support of your Lady's Green broadband internet is really important. You might never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Lady's Green.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Lady's Green have about broadband internet.

Broadband FAQs

What's the average broadband speed in Lady's Green?

The average broadband speed in Lady's Green is:

Lady's Green Average Download Speed Lady's Green Average Upload Speed
63.50 Mbps 15.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Lady's Green, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Lady's Green home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea the kind of broadband speed you should pick when signing up for broadband in Lady's Green.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

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What's the telephone area code for Lady's Green

Corded telephone area code Lady's Green

The telephone area code, sometimes called the landline dialling code, for Lady's Green is 01806. If you're calling somebody in Lady's Green, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Lady's Green call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Lady's Green

Residents in Lady's Green are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Lady's Green home to the electricity grid and gas networks.

In many cases you won't need to contact the Lady's Green distribution network operator, but if you do, you can quickly find out which DNO covers Lady's Green below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Lady's Green

The electricity distribution network operator for Lady's Green is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Lady's Green

There are no power plants within a 10 mile radius of Lady's Green.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Lady's Green

If you've ever wondered which municipalities are within reach of Lady's Green, in the table below you can see the five closest municipalities to Lady's Green.