Utilities in <u>Langley

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Your Complete Guide to Utilities in Langley

If you just moved and have some questions about Langley? Our complete guide to utilities in Langley will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Langley water and sewerage. Keep reading to learn everything about utilities in Langley.

About Langley, Essex

Langley CB11 has a population of 616 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Langley?

Langley water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water:

How to get in touch with the water supplier in Langley

Ringing a contact number for Affinity Water is one of many options to discuss your Langley water account.

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

Additionally, you can communicate with Affinity Water, by composing a letter or sending an email. You can even send your message through the Affinity Water website.

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Cost of water in Langley

Water bill in Langley

Water rates in Langley will vary depending on if your home has a water meter or not. It's easy to find out if your Langley water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Langley water rates will have a meter number listed on their water bills.

Metered Customers in Langley

Customers that have a water meter at their Langley home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Langley home.

Unmetered Customers in Langley

Customers that don't have a water meter at their Langley home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Langley home.

As an unmetered customer, the rate you pay for water in Langley is going to be based on the rateable value of your home. The rateable value part of your Langley water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Langley might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Langley?

The average water bill Langley residents are being charged is £16.67 per month, which is £200 a year.

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How do I pay my Langley water bill?

First of all, you will need to register with Affinity Water. After you've registered with Affinity Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Langley bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Langley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Langley CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Langley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Langley have about their water supply.

Frequently Asked Questions About Water in Langley

Is tap water in Langley safe to drink?

Yes! The tap water is safe to drink in Langley. You can rest assured that Langley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Langley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Langley water to make it drinkable.

Where does the water in Langley come from?

There are three main sources of water that supply Langley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Langley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Langley is over 201ppm, that makes the water hardness in Langley is rated as hard water.

What does this mean?

The water supply to your home in Langley contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Langley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Langley No Water

If there isn't any running water in your Langley home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Langley.

If there is no water at your Langley home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Langley.

If your home has no cold water, not even a trickle, contact Affinity Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Langley water leak or flooding

Langley water problems can include anything from a leak, a burst water main, or flooding in your Langley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Langley property, you must do one of the following as soon as possible:

  1. Contact Affinity Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Affinity Water website and complete the online form to report the issue.

Why does the water in Langley taste strange?

If you notice a change in taste or smell with your Langley water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Langley water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Langley water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Affinity Water using the contact information above.

Internet in Langley CB11

Langleyinternet connected globe

The broadband speed you get at your Langley home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see if it matches the average connection speed for Langley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Langley Average Download Speed Langley Average Upload Speed
60.90 Mbps 19.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in Langley. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.

What to look for when choosing an internet provider in Langley?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Langley.

Availability

The first point to bear in mind whilst choosing an internet provider in Langley is what's available. The majority of homes in Langley should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Langley?

  • Fibre broadband
    • This is the fastest available internet connection in Langley
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Langley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Langley.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Langley.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Langley broadband value for money

Langley broadband bill

You should also think about the price you pay for broadband in Langley. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you commit to a broadband connection in Langley. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Langley Broadband Reliability

The reliability of broadband in Langley should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Langley home is something to think about.

Langley broadband technical support

Finally, the customer service of your Langley broadband internet is of utmost importance. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Langley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Langley have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Langley?

The average internet speed in Langley is:

Langley Average Download Speed Langley Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Langley, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Langley property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should choose when getting connected in Langley.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Langley

Corded telephone area code Langley

The telephone area code, sometimes called the landline dialling code, for Langley is 01806. If you call someone in Langley, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Langley call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Langley

Residents of Langley can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Langley home to the gas network and electricity grid.

In many cases you won't need to speak to the Langley distribution network operator, but should you ever need to, you can find the distribution network operator for Langley in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Langley

The electricity distribution network operator for Langley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Langley

There are no power plants within a 10 mile radius of Langley.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Langley

You might be wondering which municipalities are within reach of Langley, in the table below you can see the five nearest towns and cities to Langley.