A Complete Guide to Utilities in Langley Mill

If you've moved and have questions about Langley Mill? Our utilities guide to Langley Mill is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Langley Mill water and sewerage. Keep reading to learn everything about utilities in Langley Mill.

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About Langley Mill, Derbyshire

Langley Mill NG16 has a population of 5,405 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Langley Mill?

Langley Mill water utilities are supplied by Severn Trent. Here are the main contact numbers for Severn Trent:

How to get in touch with the water supplier in Langley Mill

Speaking to an advisor at Severn Trent is just one method of contact to deal with your Langley Mill water issues.

Below, you can find the principal phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Write to Severn Trent

You can also write to Severn Trent, either by email or with a letter in the post. You can also send your request via the Severn Trent website.

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you must use the following email address:

Severn Trent Email Address
[email protected]
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Water rates in Langley Mill

Water bill in Langley Mill

Water rates in Langley Mill depend on whether your home has a water meter or not. You can easily check if your Langley Mill water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Langley Mill water rates will have a meter number listed on their water bills.

Metered Customers in Langley Mill

Customers who have a water meter installed at their Langley Mill property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent. Whilst the variable charges cover the consumption at your Langley Mill home.

Unmetered Customers in Langley Mill

Customers without a meter at their Langley Mill home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Langley Mill home.

As an unmetered customer, the rate you pay for water in Langley Mill is based on the rateable value of your home. The rateable value calculation of your Langley Mill water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Langley Mill might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Langley Mill?

The average water bill Langley Mill residents are being charged is £16.58 each month, that's £199 per year.

How do I pay my Langley Mill water bill?

You will first need to register with Severn Trent. After you've registered with Severn Trent, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Langley Mill bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Severn Trent account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Langley Mill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Langley Mill NG16, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Langley Mill Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Langley Mill have about their water supply.

Frequently Asked Questions About Water in Langley Mill

Is tap water in Langley Mill safe to drink?

Yes! It's safe to drink the tap water in Langley Mill. You can rest assured that Langley Mill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Langley Mill water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Langley Mill water to make it drinkable.

Where does the water in Langley Mill come from?

There are three main sources of water that supply Langley Mill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Langley Mill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Langley Mill is less than 60ppm, that makes the water hardness in in Langley Mill is rated as soft water.

What does this mean?

The water supply to your home in Langley Mill contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Langley Mill.

Langley Mill No Water

If there isn't any running water in your Langley Mill home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Langley Mill.

If there is no water at your Langley Mill home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Langley Mill.

If you don't have any cold water, not even a trickle, contact Severn Trent for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Severn Trent website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Severn Trent, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Langley Mill water leak or flooding

Langley Mill water problems can include anything from a burst water main or flooding, to a leak in your Langley Mill home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Langley Mill property, you need to do one of the following as quickly as you can:

  1. Call Severn Trent regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Severn Trent website and complete the online form to report the issue.

Why does the water in Langley Mill taste strange?

If you find the taste or smell is different with your Langley Mill water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Langley Mill water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Langley Mill water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Severn Trent on the contact details above.

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Broadband Speed in Langley Mill NG16

Langley Millinternet connected globe

The broadband speed you get at your Langley Mill home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Langley Mill with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Langley Mill Average Download Speed Langley Mill Average Upload Speed
86.88 Mbps 14.45 Mbps
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The internet connection type you have can affect your download and upload speed in Langley Mill. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when searching for a broadband provider in Langley Mill?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points worth considering before searching for a broadband provider in Langley Mill.

Availability

The first thing you need to think about when searching for a broadband provider in Langley Mill is the availability. Most homes in Langley Mill should have access to fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Langley Mill?

  • Fibre broadband
    • This is the fastest type of connection you can get in Langley Mill
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Langley Mill homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Langley Mill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Langley Mill.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Langley Mill broadband cost

Langley Mill broadband bill

Another important consideration is the monthly cost of broadband in Langley Mill. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a internet service in Langley Mill. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Langley Mill Broadband Reliability

The reliability of broadband in Langley Mill also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Langley Mill home is going to be important.

Langley Mill broadband customer support

Finally, the customer support of your Langley Mill internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Langley Mill.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Langley Mill have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Langley Mill?

The average internet speed in Langley Mill is:

Langley Mill Average Download Speed Langley Mill Average Upload Speed
86.88 Mbps 14.45 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Langley Mill, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Langley Mill property. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out the kind of broadband speed you should pick when signing up for broadband in Langley Mill.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Langley Mill

Corded telephone area code Langley Mill

The landline area code, sometimes called the dialling code, for Langley Mill is 01773. If you call someone in Langley Mill, and you are not in the same area, you should add 01773 to the number you'd like to call.

How much does an 01773 Langley Mill call cost?

If you have calls included with your mobile or landline tariff, the phone call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Langley Mill

People living in Langley Mill are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Langley Mill home to the electricity grid and gas networks.

Most of the time you won't need to contact the Langley Mill distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Langley Mill in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Langley Mill

The electricity distribution network operator for Langley Mill is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Langley Mill

There are no power plants within a 10 mile radius of Langley Mill.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Langley Mill

Perhaps you're wondering which towns and cities are close to Langley Mill, in the below table you will find the five nearest towns and cities to Langley Mill.