Utilities in <u>Laxfield

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Your Complete Guide to Utilities in Laxfield

If you just moved and have some questions about Laxfield? Our complete guide to utilities in Laxfield will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Laxfield water and sewerage. Keep reading to learn everything about utilities in Laxfield.

About Laxfield, Suffolk

Laxfield IP13 has a population of 910 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Laxfield?

Laxfield water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Laxfield

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is one of many options to discuss your Laxfield water account.

Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water contact numbers

Below, you can find the principal contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also get in touch with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Cost of water in Laxfield

Water bill in Laxfield

Water rates in Laxfield depend on whether your home has a water meter or not. You can easily find out whether your Laxfield water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Laxfield water rates will have a meter number listed on their water bills.

Metered Customers in Laxfield

Customers that have a water meter at their Laxfield house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Laxfield home.

Unmetered Customers in Laxfield

Customers who don't have a meter at their Laxfield home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Laxfield home.

As an unmetered customer, the rate you pay for water in Laxfield is based on the rateable value of your home. The rateable value of your Laxfield water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Laxfield may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Laxfield?

The average water bill Laxfield residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Laxfield water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. After you've registered with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Laxfield bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Laxfield?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Laxfield IP13, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Laxfield Water Frequently Asked Questions

Below we have answered some common questions that customers in Laxfield have about their water supply.

Frequently Asked Questions About Water in Laxfield

Is the tap water in Laxfield safe to drink?

Yes! The tap water is safe to drink in Laxfield. You can rest assured that Laxfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Laxfield water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Laxfield water to make it drinkable.

Where does the water in Laxfield come from?

There are three main sources of water that supply Laxfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Laxfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Laxfield is over 201ppm, that means the water hardness in Laxfield is rated as hard water.

What does this mean?

The water supply to your home in Laxfield contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Laxfield.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Laxfield No Water

If you have no water in your Laxfield home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Laxfield.

If there is no water at your Laxfield home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Laxfield.

If there is no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Laxfield water leak or flooding

Laxfield water problems can include anything from a burst water main or flooding, to a leak in your Laxfield home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Laxfield property, you need to do one of the following as quickly as you can:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and fill out the online form.

Why does the water in Laxfield taste strange?

If you detect a difference in smell or taste of your Laxfield water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Laxfield water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Laxfield water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water or Essex & Suffolk Water via the contact channels listed above.

Internet in Laxfield IP13

Laxfieldinternet connected globe

The broadband speed you get at your Laxfield home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Laxfield with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Laxfield Average Download Speed Laxfield Average Upload Speed
50.45 Mbps 11.55 Mbps
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The type of internet connection you have can affect your download and upload speed in Laxfield. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What to look for when choosing an internet provider in Laxfield?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've covered four main points to think about when choosing an internet provider in Laxfield.

Availability

The first thing to consider whilst choosing an internet provider in Laxfield is the availability. Whilst many homes in Laxfield should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Laxfield?

  • Fibre broadband
    • This is the fastest available internet connection in Laxfield
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Laxfield homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Laxfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Laxfield.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Laxfield broadband cost

Laxfield broadband bill

Another important consideration is how much it costs for the broadband in Laxfield. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a internet connection in Laxfield. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Laxfield Broadband Reliability

The reliability of the broadband connection is in Laxfield should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Laxfield home is something to think about.

Laxfield broadband technical support

Lastly, the customer support of your Laxfield broadband connection is really important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Laxfield.

Broadband FAQ

Below we've answered some our the most common questions that customers in Laxfield have about broadband internet.

Broadband FAQs

Is the internet fast in Laxfield?

The average speed of broadband in Laxfield is:

Laxfield Average Download Speed Laxfield Average Upload Speed
50.45 Mbps 11.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Laxfield, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Laxfield property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to which speed you should pick when signing up for broadband in Laxfield.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Laxfield

Corded telephone area code Laxfield

The landline area code, sometimes called the dialling code, for Laxfield is 01986. When making a call to someone in Laxfield, and you are not in the same area, you should add 01986 to the number you're calling.

How much does an 01986 Laxfield call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Laxfield

Residents in Laxfield are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Laxfield home to the gas and electricity networks.

Most of the time you won't need to contact the Laxfield distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Laxfield right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Laxfield

The electricity distribution network operator for Laxfield is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Laxfield

There are no power plants within a 10 mile radius of Laxfield.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Laxfield

If you've ever wondered which municipalities are nearby Laxfield, in the table below you can see the closest five municipalities to Laxfield.

Closest five municipalities to Laxfield
Municipality Distance from Laxfield
Framlingham -
Creeting St. Mary 3.22 miles
Witnesham 3.22 miles