Utilities in <u>Leeds

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Your Complete Guide to Utilities in Leeds

Are you moving and want to know more about Leeds? Our complete guide to utilities in Leeds will explain in detail everything about broadband, area codes, power generation and energy distributors, and Leeds water and sewerage. Keep reading to learn everything about utilities in Leeds.

About Leeds, West Yorkshire

Leeds LS1 has a population of 793,139 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Leeds?

Leeds water services are provided by Yorkshire Water. Here are the main contact numbers for Yorkshire Water:

Getting in touch with your water supplier for Leeds

Speaking to an advisor at Yorkshire Water is one of many contact methods to discuss your Leeds water problems.

Below, you can find the principal contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

Additionally, you can communicate with Yorkshire Water, you have the choice of posting a letter or sending an email. You can also send your request via the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Leeds

Water bill in Leeds

Water rates in Leeds will vary depending on if your home has a water meter or not. You can easily check if your Leeds water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Leeds water rates will have a meter number listed on their water bills.

Metered Customers in Leeds

Customers who have a water meter installed at their Leeds house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Leeds home.

Unmetered Customers in Leeds

Customers without a meter at their Leeds home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Leeds home.

Water rates for unmetered customers in Leeds is going to be based on the rateable value of your home. The rateable value part of your Leeds water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Leeds could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Leeds?

The average water bill Leeds residents are being charged is £15.50 each month, that's £186 per year.

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How do I pay my Leeds water bill?

First of all, you will need to register with Yorkshire Water. After you register your details with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Leeds bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Leeds?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Leeds LS1, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Leeds Water Frequently Asked Questions

Below we have answered some common questions that customers in Leeds have about their water supply.

Frequently Asked Questions About Water in Leeds

Is tap water in Leeds safe to drink?

Yes! It's safe to drink the tap water in Leeds. You can rest assured that Leeds water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Leeds water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Leeds water to make it drinkable.

Where does the water in Leeds come from?

There are three main sources of water that supply Leeds:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Leeds

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Leeds is fewer than 200ppm, that means the water hardness in Leeds is rated as medium water.

What does this mean?

The water supply to your home in Leeds more than. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Leeds.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Leeds No Water

If you don't have any running water in your Leeds home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Leeds.

If there is no water at your Leeds home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Leeds.

If your home has no cold water, not even a trickle, contact Yorkshire Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Check the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Leeds water leak or flooding

Leeds water problems could be anything from a leak, a burst water main, or flooding in your Leeds home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Leeds property, you must do one of the following as soon as possible:

  1. Call Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Yorkshire Water website and fill out the online form.

Why does the water in Leeds taste strange?

If you detect a difference in smell or taste of your Leeds water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Leeds water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Leeds water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Yorkshire Water using the contact information above.

Internet in Leeds LS1

Leedsinternet connected globe

The speed of your internet connection at your Leeds home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average connection speed for Leeds with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Leeds Average Download Speed Leeds Average Upload Speed
80.20 Mbps 16.80 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Leeds. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection that's available.

What should you consider when picking a broadband provider in Leeds?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Leeds.

Availability

The first thing you need to think about before picking a broadband provider in Leeds is what's available. Most homes in Leeds can take advantage of superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Leeds?

  • Fibre broadband
    • This is the fastest available internet connection in Leeds
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Leeds homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Leeds.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Leeds.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Leeds broadband price

Leeds broadband bill

You also need to consider the price you pay for broadband in Leeds. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you commit to a broadband connection in Leeds. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike which affects millions of BT customers.

Leeds Broadband Reliability

How reliable the broadband is in Leeds must also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Leeds home will be an important thing to consider.

Leeds broadband customer service

Lastly, the customer support of your Leeds broadband internet is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that deals with your query quickly and efficiently should be considered when you choose a broadband provider in Leeds.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Leeds have about their internet connection.

Broadband FAQs

What's the average broadband speed in Leeds?

The average broadband speed in Leeds is:

Leeds Average Download Speed Leeds Average Upload Speed
80.20 Mbps 16.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Leeds, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Leeds home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should take for a broadband service in Leeds.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Leeds

Corded telephone area code Leeds

The telephone dialling code, sometimes called the area code, for Leeds is 01806. When making a call to someone in Leeds, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Leeds call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Leeds

Residents in Leeds are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Leeds home to the gas and electricity networks.

In many cases you won't need to contact the Leeds distribution network operator, but if you do, you can find the distribution network operator for Leeds below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Leeds

The electricity distribution network operator for Leeds is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Leeds

There are no power plants within a 10 mile radius of Leeds.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Leeds

If you've ever wondered which municipalities are close to Leeds, in the below table you will find the five closest municipalities to Leeds.

Closest five municipalities to Leeds
Municipality Distance from Leeds
Wortley 0.55 miles
Armley 0.55 miles
Farnley 0.55 miles
Woodhouse 0.65 miles
Beeston 0.96 miles