Utilities in <u>Longhorsley

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A Complete Guide to Utilities in Longhorsley

If you've moved and have questions about Longhorsley? Our comprehensive utilities guide to Longhorsley will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Longhorsley water and sewerage. Keep reading to learn everything about utilities in Longhorsley.

About Longhorsley, Northumberland

Longhorsley NE65 has a population of 887 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Longhorsley?

Longhorsley water utilities are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to get in touch with the water supplier in Longhorsley

Calling a phone number for Northumbrian Water is just one method of contact to talk about your Longhorsley water account.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Longhorsley

Water bill in Longhorsley

Water rates in Longhorsley are based on if your home has a water meter or not. You can easily find out whether your Longhorsley water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Longhorsley water rates will have a meter number listed on their water bills.

Metered Customers in Longhorsley

Customers with a water meter at their Longhorsley house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges cover the consumption at your Longhorsley home.

Unmetered Customers in Longhorsley

Customers without a meter at their Longhorsley home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Longhorsley home.

Water rates for unmetered customers in Longhorsley is based on the rateable value of your home. The rateable value calculation of your Longhorsley water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Longhorsley might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Longhorsley?

The average water bill Longhorsley residents are being charged is £14.83 per month, which is £178 per year.

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How do I pay my Longhorsley water bill?

First, you must sign up and register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Longhorsley bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Longhorsley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Longhorsley NE65, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Longhorsley Water Frequently Asked Questions

Below we have answered some common questions that customers in Longhorsley have about their water supply.

Frequently Asked Questions About Water in Longhorsley

Is water from the tap in Longhorsley safe to drink?

Yes! The tap water is safe to drink in Longhorsley. You can rest assured that Longhorsley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Longhorsley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Longhorsley water to make it drinkable.

Where does the water in Longhorsley come from?

There are three main sources of water that supply Longhorsley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Longhorsley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Longhorsley is less than 60ppm, that means the water hardness in in Longhorsley is rated as soft water.

What does this mean?

The clean water supply to your home in Longhorsley contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Longhorsley.

Longhorsley No Water

If you have no water in your Longhorsley home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Longhorsley.

If there is no water at your Longhorsley home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Longhorsley.

If your home has no cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Longhorsley water leak or flooding

Longhorsley water problems could be anything from a burst water main or flooding, to a leak in your Longhorsley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Longhorsley property, you must do one of the following as soon as possible:

  1. Contact Northumbrian Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Longhorsley taste strange?

If you notice a change in taste or smell with your Longhorsley water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Longhorsley water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Longhorsley water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Northumbrian Water using the contact information above.

Broadband in Longhorsley NE65

Longhorsleyinternet connected globe

The speed of your broadband connection at your Longhorsley home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Longhorsley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Longhorsley Average Download Speed Longhorsley Average Upload Speed
42.10 Mbps 10.60 Mbps
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The internet connection type you have can have an effect on the speed you get in Longhorsley. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when choosing an internet provider in Longhorsley?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points to think about when choosing an internet provider in Longhorsley.

Availability

The first point to bear in mind when choosing an internet provider in Longhorsley is the issue of availability. Whilst many homes in Longhorsley should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Longhorsley?

  • Fibre broadband
    • This is the fastest available internet connection in Longhorsley
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Longhorsley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Longhorsley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Longhorsley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Longhorsley broadband price

Longhorsley broadband bill

You also need to consider the price you pay for broadband in Longhorsley. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a broadband connection in Longhorsley. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Longhorsley Broadband Reliability

The reliability of broadband in Longhorsley also needs consideration, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Longhorsley home is something to think about.

Longhorsley broadband technical support

Finally, the customer service of your Longhorsley internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Longhorsley.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Longhorsley ask about their broadband.

Broadband FAQs

How fast is the broadband in Longhorsley?

The average internet speed in Longhorsley is:

Longhorsley Average Download Speed Longhorsley Average Upload Speed
42.10 Mbps 10.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Longhorsley, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Longhorsley house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should take for a broadband service in Longhorsley.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Longhorsley

Corded telephone area code Longhorsley

The landline area code, sometimes called the dialling code, for Longhorsley is 01806. When making a call to someone in Longhorsley, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Longhorsley call cost?

If calls are included with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Longhorsley

Residents in Longhorsley can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Longhorsley home to the electricity grid and gas networks.

In many cases you won't need to speak to the Longhorsley distribution network operator, but should the need arise, you can find the distribution network operator for Longhorsley in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Longhorsley

The electricity distribution network operator for Longhorsley is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Longhorsley

There are no power plants within a 10 mile radius of Longhorsley.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Longhorsley

If you've ever wondered which municipalities are close to Longhorsley, we've found the closest five municipalities to Longhorsley.

Closest five municipalities to Longhorsley
Municipality Distance from Longhorsley
Felton 0.01 miles
Amble 0.01 miles
Embleton 9.7 miles
Alnwick 9.7 miles
Alnmouth 9.7 miles