Utilities in <u>Lowton

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Your Complete Guide to Utilities in Lowton

If you just moved and have some questions about Lowton? Our complete guide to utilities in Lowton will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Lowton water and sewerage. Keep reading to learn everything about utilities in Lowton.

About Lowton, Cheshire

Lowton WA3 has a population of 24,041 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Lowton?

Lowton water services are supplied by Dee Valley Water. Here are the main contact numbers for Dee Valley Water, and United Utilities:

How to get in touch with the water suppliers in Lowton

Speaking to an advisor at Dee Valley Water or United Utilities is one of many options to discuss your Lowton water problems.

Dee Valley Water phone numbers

In the table below you will find the phone numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water contact number Dee Valley Water Emergency contact number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365
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United Utilities phone numbers

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Dee Valley Water or United Utilities

You can also write to Dee Valley Water or United Utilities, you have the choice of posting a letter or sending an email. You can also send your request via the Dee Valley Water or United Utilities website.

Dee Valley Water

Customers that would rather email Dee Valley Water, you should use the following email address:

Dee Valley Water Email Address
waterregulations@hafrendyfrdwy.co.uk

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Lowton

Water bill in Lowton

Water rates in Lowton depend on whether your home has a water meter or not. You can easily find out whether your Lowton water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Lowton water rates will have a meter number listed on their water bills.

Metered Customers in Lowton

Customers who have a water meter installed at their Lowton house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dee Valley Water or United Utilities. Whilst the variable charges cover the consumption at your Lowton home.

Unmetered Customers in Lowton

Customers who don't have a meter at their Lowton home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Lowton home.

Water rates for unmetered customers in Lowton is going to be based on the rateable value of your home. The rateable value of your Lowton water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Lowton might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Lowton?

The average water bill Lowton residents are charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Dee Valley Water - -
United Utilities £16.83 £202
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How do I pay my Lowton water bill?

First of all, you will need to register with Dee Valley Water or United Utilities. After you register your details with Dee Valley Water or United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Lowton bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dee Valley Water or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Lowton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Lowton WA3, your water suppliers are Dee Valley Water and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lowton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Lowton have about their water supply.

Frequently Asked Questions About Water in Lowton

Is tap water in Lowton safe to drink?

Yes! You can drink the tap water in Lowton. You can rest assured that Lowton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Lowton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Lowton water to make it drinkable.

Where does the water in Lowton come from?

There are three main sources of water that supply Lowton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Lowton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Lowton is fewer than 60ppm, that makes the water hardness in in Lowton is rated as soft water.

What does this mean?

The clean water supply to your home in Lowton contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Lowton.

Lowton No Water

If there isn't any running water in your Lowton home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Lowton.

If there is no water at your Lowton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Lowton.

If you don't have any cold water, not even a trickle, contact Dee Valley Water or United Utilities for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Dee Valley Water or United Utilities website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Dee Valley Water or United Utilities, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Lowton water leak or flooding

Lowton water problems could be anything from a leak, a burst water main, or flooding in your Lowton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Lowton property, you need to do one of the following as quickly as you can:

  1. Ring Dee Valley Water or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dee Valley Water or United Utilities website and complete the online form to report the issue.

Why does the water in Lowton taste strange?

If you detect a difference in smell or taste of your Lowton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Lowton water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Lowton water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dee Valley Water or United Utilities via the contact channels listed above.

Internet in Lowton WA3

Lowtoninternet connected globe

The speed of your internet connection at your Lowton home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and find out how it compares to the average connection speed for Lowton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lowton Average Download Speed Lowton Average Upload Speed
105.04 Mbps 17.18 Mbps
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The type of internet connection you have can affect your download and upload speed in Lowton. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Lowton?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points worth considering before searching for a broadband provider in Lowton.

Availability

The first thing to consider when searching for a broadband provider in Lowton is the availability. Whilst many homes in Lowton can take advantage of fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Lowton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Lowton
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Lowton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Lowton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Lowton.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Lowton broadband cost

Lowton broadband bill

Another important consideration is how much it costs for the broadband in Lowton. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the fine print of the deal before you commit to a internet service in Lowton. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Lowton Broadband Reliability

The reliability of broadband in Lowton should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Lowton home will be an important thing to consider.

Lowton broadband customer support

Finally, the customer service of your Lowton internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Lowton.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Lowton have about their internet connection.

Broadband FAQs

How fast is the broadband in Lowton?

The average internet speed in Lowton is:

Lowton Average Download Speed Lowton Average Upload Speed
105.04 Mbps 17.18 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Lowton, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Lowton property. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should pick when signing up for broadband in Lowton.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Lowton

Corded telephone area code Lowton

The telephone dialling code, sometimes called the area code, for Lowton is 01942. If you call someone in Lowton, and you are in a different area, you should add 01942 to the number you're calling.

How much does an 01942 Lowton call cost?

If you have a call plan with your landline or mobile, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Lowton

Residents in Lowton can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Lowton home to the gas and electricity networks.

Most of the time you will never need to ever contact the Lowton distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Lowton in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Lowton

The electricity distribution network operator for Lowton is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Lowton

There are no power plants within a 10 mile radius of Lowton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Lowton

If you've ever wondered which municipalities are close to Lowton, we've found the five nearest towns and cities to Lowton.

Closest five municipalities to Lowton
Municipality Distance from Lowton
Culcheth -
Glazebrook -
Golborne -