Utilities in <u>Lyme Regis

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A Complete Guide to Utilities in Lyme Regis

If you just moved and have some questions about Lyme Regis? Our comprehensive utilities guide to Lyme Regis is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Lyme Regis water and sewerage. Keep reading to learn everything about utilities in Lyme Regis.

About Lyme Regis, Devon

Lyme Regis DT7 has a population of 4,712 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Lyme Regis?

Lyme Regis water services are provided by South West Water. Below are the main phone numbers for South West Water, and Wessex Water:

How to reach your water providers in Lyme Regis

Speaking to an advisor at South West Water or Wessex Water is one of many options to talk about your Lyme Regis water issues.

South West Water telephone numbers

In the table below we have listed the main telephone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Wessex Water telephone numbers

In the table below we have listed the main telephone numbers for Wessex Water general enquiries and emergencies.

Wessex Water phone number Wessex Water Emergency phone number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to South West Water or Wessex Water

You can also get in touch with South West Water or Wessex Water, by composing a letter or sending an email. You can even send your message through the South West Water or Wessex Water website.

South West Water

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Wessex Water

If you prefer to send a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

If you want to email Wessex Water, you should use the following email address:

Wessex Water Email Address
info@wessexwater.co.uk

Cost of water in Lyme Regis

Water bill in Lyme Regis

Water rates in Lyme Regis will vary depending on if your home has a water meter or not. It's easy to find out if your Lyme Regis water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Lyme Regis water rates will have a meter number listed on their water bills.

Metered Customers in Lyme Regis

Customers with a water meter at their Lyme Regis house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water or Wessex Water. Whilst the variable charges cover the consumption at your Lyme Regis home.

Unmetered Customers in Lyme Regis

Customers without a meter at their Lyme Regis home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Lyme Regis home.

The rate unmetered customers pay for water in Lyme Regis is based on the rateable value of your home. The rateable value of your Lyme Regis water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Lyme Regis might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Lyme Regis?

The average water bill Lyme Regis residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
South West Water £18.17 £218
Wessex Water £19.83 £238
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How do I pay my Lyme Regis water bill?

You will first need to register with South West Water or Wessex Water. After you register your details with South West Water or Wessex Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Lyme Regis bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water or Wessex Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Lyme Regis?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Lyme Regis DT7, your water suppliers are South West Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lyme Regis Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Lyme Regis have about their water supply.

Frequently Asked Questions About Water in Lyme Regis

Is tap water in Lyme Regis safe to drink?

Yes! The tap water is safe to drink in Lyme Regis. You can rest assured that Lyme Regis water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Lyme Regis water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Lyme Regis water to make it drinkable.

Where does the water in Lyme Regis come from?

There are three main sources of water that supply Lyme Regis:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Lyme Regis

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Lyme Regis is below 200ppm, this means the water in Lyme Regis is rated as medium water.

What does this mean?

The water being supplied to your home in Lyme Regis more than. medium water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Lyme Regis.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Lyme Regis No Water

If you don't have any running water in your Lyme Regis home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Lyme Regis.

If there is no water at your Lyme Regis home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Lyme Regis.

If there is no cold water, not even a trickle, contact South West Water or Wessex Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water or Wessex Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South West Water or Wessex Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Lyme Regis water leak or flooding

Lyme Regis water problems might include anything from a burst water main or flooding, to a leak in your Lyme Regis home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Lyme Regis property, you must do one of the following as soon as possible:

  1. Contact South West Water or Wessex Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the South West Water or Wessex Water website and fill out the online form.

Why does the water in Lyme Regis taste strange?

If you detect a difference in smell or taste of your Lyme Regis water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Lyme Regis water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Lyme Regis water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water or Wessex Water via the contact channels listed above.

Broadband Speed in Lyme Regis DT7

Lyme Regisinternet connected globe

The speed of your internet connection at your Lyme Regis home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Lyme Regis with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lyme Regis Average Download Speed Lyme Regis Average Upload Speed
47.75 Mbps 14.60 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Lyme Regis. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection currently available.

Things to consider when choosing an internet provider in Lyme Regis?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, let's take a look at the top four points that you should consider when choosing an internet provider in Lyme Regis.

Availability

The first thing to consider whilst choosing an internet provider in Lyme Regis is what's available. The majority of homes in Lyme Regis can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Lyme Regis?

  • Fibre broadband
    • This is fastest connection that's currently available in Lyme Regis
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Lyme Regis homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Lyme Regis.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Lyme Regis.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Lyme Regis broadband value for money

Lyme Regis broadband bill

Another important consideration is how much it costs for the broadband in Lyme Regis. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a internet service in Lyme Regis. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Lyme Regis Broadband Reliability

The reliability of the broadband connection is in Lyme Regis must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Lyme Regis home is going to be important.

Lyme Regis broadband technical support

Our final tip, the technical support for your Lyme Regis broadband connection is of utmost importance. You might never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Lyme Regis.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Lyme Regis ask about their broadband.

Broadband FAQs

Is the internet fast in Lyme Regis?

The average internet speed in Lyme Regis is:

Lyme Regis Average Download Speed Lyme Regis Average Upload Speed
47.75 Mbps 14.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Lyme Regis, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Lyme Regis house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should choose when signing up for broadband in Lyme Regis.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Lyme Regis

Corded telephone area code Lyme Regis

The telephone area code, sometimes called the landline dialling code, for Lyme Regis is 01297. If you're calling somebody in Lyme Regis, and you're located in a different region, you should add 01297 to the number you're calling.

How much does an 01297 Lyme Regis call cost?

If calls are included with your mobile or landline tariff, the cost of the call should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Lyme Regis

Residents in Lyme Regis are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Lyme Regis home to the gas network and electricity grid.

In many cases you won't need to speak to the Lyme Regis distribution network operator, but should the need arise, you can find the distribution network operator for Lyme Regis in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Lyme Regis

The electricity distribution network operator for Lyme Regis is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Lyme Regis

There are no power plants within a 10 mile radius of Lyme Regis.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Lyme Regis

You might be wondering which municipalities are within reach of Lyme Regis, in the below table you will find the five closest municipalities to Lyme Regis.

Closest five municipalities to Lyme Regis
Municipality Distance from Lyme Regis
Axminster 7.39 miles
Bridport 7.84 miles
Beaminster 10.3 miles
Chard 10.65 miles
Colyton 10.87 miles