Utilities in <u>Macclesfield

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A Complete Guide to Utilities in Macclesfield

Are you moving and want to know more about Macclesfield? Our complete guide to utilities in Macclesfield will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Macclesfield water and sewerage. Keep reading to learn everything about utilities in Macclesfield.

About Macclesfield, Cheshire

Macclesfield SK10 has a population of 56,581 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Macclesfield?

Macclesfield water services are provided by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Macclesfield

Ringing a contact number for United Utilities is one of many contact methods to discuss your Macclesfield water account.

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also write to United Utilities, either by email or with a letter in the post. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Macclesfield

Water bill in Macclesfield

Water rates in Macclesfield are based on if your home has a water meter or not. You can easily check if your Macclesfield water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Macclesfield water rates will have a meter number listed on their water bills.

Metered Customers in Macclesfield

Customers that have a water meter at their Macclesfield property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Macclesfield home.

Unmetered Customers in Macclesfield

Customers without a meter at their Macclesfield home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Macclesfield home.

As an unmetered customer, the rate you pay for water in Macclesfield will be based on the rateable value of your home. The rateable value calculation of your Macclesfield water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Macclesfield may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Macclesfield?

The average water bill Macclesfield residents are billed is £16.83 per month, which is £202 a year.

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How do I pay my Macclesfield water bill?

First, you must sign up and register with United Utilities. Once you've registered an account with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Macclesfield bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Macclesfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Macclesfield SK10, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Macclesfield Water Frequently Asked Questions

Below we have answered some common questions that customers in Macclesfield have about their water supply.

Frequently Asked Questions About Water in Macclesfield

Is tap water in Macclesfield safe to drink?

Yes! You can drink the tap water in Macclesfield. You can rest assured that Macclesfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Macclesfield water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Macclesfield water to make it drinkable.

Where does the water in Macclesfield come from?

There are three main sources of water that supply Macclesfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Macclesfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Macclesfield is less than 60ppm, this means the water in in Macclesfield is rated as soft water.

What does this mean?

The water supply to your home in Macclesfield contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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Water softener isn't needed at your home in Macclesfield.

Macclesfield No Water

If you don't have any running water in your Macclesfield home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Macclesfield.

If there is no water at your Macclesfield home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Macclesfield.

If your home has no cold water, not even a trickle, contact United Utilities for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the United Utilities website for any information explaining why you have no water.
  2. Check the Twitter account of United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Macclesfield water leak or flooding

Macclesfield water problems can include anything from flooding or a leak, to a burst water main in your Macclesfield home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Macclesfield property, you must do one of the following as soon as possible:

  1. Call United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the United Utilities website and complete the online form to report the issue.

Why does the water in Macclesfield taste strange?

If you detect a difference in smell or taste of your Macclesfield water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Macclesfield water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Macclesfield water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities on the contact details above.

Broadband in Macclesfield SK10

Macclesfieldinternet connected globe

The speed of your broadband connection at your Macclesfield home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average connection speed for Macclesfield with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Macclesfield Average Download Speed Macclesfield Average Upload Speed
71.95 Mbps 12.70 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Macclesfield. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Macclesfield?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, let's take a look at the top four points that you should consider when searching for a broadband provider in Macclesfield.

Availability

The first point to bear in mind before searching for a broadband provider in Macclesfield is the issue of availability. Most homes in Macclesfield should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Macclesfield?

  • Fibre broadband
    • This is fastest connection that's currently available in Macclesfield
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Macclesfield homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Macclesfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Macclesfield.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Macclesfield broadband value for money

Macclesfield broadband bill

Another important consideration is the monthly cost of broadband in Macclesfield. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you commit to a internet connection in Macclesfield. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Macclesfield Broadband Reliability

The reliability of broadband in Macclesfield must also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Macclesfield home is something to think about.

Macclesfield broadband customer support

Finally, the customer service of your Macclesfield internet connection is extremely important. You might never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly should be considered when selecting an internet provider in Macclesfield.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Macclesfield have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Macclesfield?

The average broadband speed in Macclesfield is:

Macclesfield Average Download Speed Macclesfield Average Upload Speed
71.95 Mbps 12.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Macclesfield, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Macclesfield home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should choose when signing up for broadband in Macclesfield.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Macclesfield

Corded telephone area code Macclesfield

The landline area code, sometimes called the dialling code, for Macclesfield is 01625. If you're calling somebody in Macclesfield, and you are not in the same area, you must add 01625 before the number you're trying to call.

How much does an 01625 Macclesfield call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Macclesfield

People living in Macclesfield can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Macclesfield home to the gas and electricity networks.

In many cases you won't need to contact the Macclesfield distribution network operator, but if you do, you can quickly find out which DNO covers Macclesfield right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Macclesfield

The electricity distribution network operator for Macclesfield is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Macclesfield

There are no power plants within a 10 mile radius of Macclesfield.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Macclesfield

Perhaps you're wondering which towns and cities are within reach of Macclesfield, in the below table you will find the five closest municipalities to Macclesfield.

Closest five municipalities to Macclesfield
Municipality Distance from Macclesfield
Pott Shrigley -
Bollington -
Rainow -
Handforth 5.22 miles
Wilmslow 5.22 miles