A Complete Guide to Utilities in Malden Rushett

If you just moved and have some questions about Malden Rushett? Our comprehensive utilities guide to Malden Rushett will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Malden Rushett water and sewerage. Keep reading to learn everything about utilities in Malden Rushett.

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About Malden Rushett, Greater London

Malden Rushett KT9 is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Malden Rushett?

Malden Rushett water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to get in touch with the water supplier in Malden Rushett

Calling a phone number for Thames Water is one of many options to talk about your Malden Rushett water account.

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also write to Thames Water, by composing a letter or sending an email. You can also send your request via the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Malden Rushett

Water bill in Malden Rushett

Water rates in Malden Rushett will vary depending on if your home has a water meter or not. You can easily find out whether your Malden Rushett water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Malden Rushett water rates will have a meter number listed on their water bills.

Metered Customers in Malden Rushett

Customers with a water meter at their Malden Rushett house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your Malden Rushett home.

Unmetered Customers in Malden Rushett

Customers without a meter at their Malden Rushett home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Malden Rushett home.

The rate unmetered customers pay for water in Malden Rushett will be based on the rateable value of your home. The rateable value calculation of your Malden Rushett water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Malden Rushett may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Malden Rushett?

The average water bill Malden Rushett residents are being charged is £19.33 each month, that's £232 a year.

How do I pay my Malden Rushett water bill?

First of all, you will need to register with Thames Water. After you've registered with Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Malden Rushett bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Malden Rushett?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Malden Rushett KT9, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Malden Rushett Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Malden Rushett have about their water supply.

Frequently Asked Questions About Water in Malden Rushett

Is the tap water in Malden Rushett safe to drink?

Yes! You can drink the tap water in Malden Rushett. You can rest assured that Malden Rushett water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Malden Rushett water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Malden Rushett water to make it drinkable.

Where does the water in Malden Rushett come from?

There are three main sources of water that supply Malden Rushett:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Malden Rushett

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Malden Rushett is over 201ppm, that makes the water hardness in Malden Rushett is rated as hard water.

What does this mean?

The water supply to your home in Malden Rushett contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Malden Rushett.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Malden Rushett No Water

If you have no water in your Malden Rushett home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Malden Rushett.

If there is no water at your Malden Rushett home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Malden Rushett.

If you don't have any cold water, not even a trickle, contact Thames Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Malden Rushett water leak or flooding

Malden Rushett water problems might include anything from flooding or a leak, to a burst water main in your Malden Rushett home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Malden Rushett property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Thames Water website and fill out the online form.

Why does the water in Malden Rushett taste strange?

If you notice a change in taste or smell with your Malden Rushett water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Malden Rushett water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Malden Rushett water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Thames Water on the contact details above.

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Internet in Malden Rushett KT9

Malden Rushettinternet connected globe

The broadband speed you get at your Malden Rushett home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Malden Rushett with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Malden Rushett Average Download Speed Malden Rushett Average Upload Speed
110.35 Mbps 20.90 Mbps
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The internet connection type you have can have an effect on the speed you get in Malden Rushett. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

What to look for when searching for a broadband provider in Malden Rushett?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points to think about when searching for a broadband provider in Malden Rushett.

Availability

The first thing to consider when searching for a broadband provider in Malden Rushett is what's available. Whilst many homes in Malden Rushett should have access to fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Malden Rushett?

  • Fibre broadband
    • This is fastest connection that's currently available in Malden Rushett
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Malden Rushett homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Malden Rushett.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Malden Rushett.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Malden Rushett broadband cost

Malden Rushett broadband bill

You should also think about the monthly cost of broadband in Malden Rushett. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you sign up to a internet service in Malden Rushett. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Malden Rushett Broadband Reliability

The reliability of broadband in Malden Rushett also needs consideration, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Malden Rushett home is something to think about.

Malden Rushett broadband customer support

Finally, the customer support of your Malden Rushett internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when selecting an internet provider in Malden Rushett.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Malden Rushett ask about their broadband.

Broadband FAQs

How fast is the broadband in Malden Rushett?

The average internet speed in Malden Rushett is:

Malden Rushett Average Download Speed Malden Rushett Average Upload Speed
110.35 Mbps 20.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Malden Rushett, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Malden Rushett property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should pick when getting connected in Malden Rushett.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Malden Rushett

Corded telephone area code Malden Rushett

The landline area code, sometimes called the dialling code, for Malden Rushett is 020. If you call someone in Malden Rushett, and you are not in the same area, you will need to add 020 to the number you're calling.

How much does an 020 Malden Rushett call cost?

If calls are included with your landline or mobile tariff, the phone call will probably be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Malden Rushett

Residents in Malden Rushett can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Malden Rushett home to the electricity grid and gas networks.

More often than not you won't need to speak to the Malden Rushett distribution network operator, but should you ever need to, you can find the distribution network operator for Malden Rushett right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Malden Rushett

The electricity distribution network operator for Malden Rushett is UK Power Networks - South East England. You can find the UK Power Networks - South East England contact details in the table below:

UK Power Networks - South East England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Malden Rushett

There are no power plants within a 10 mile radius of Malden Rushett.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Malden Rushett

You might be wondering which municipalities are close to Malden Rushett, in the table below you can see the closest five municipalities to Malden Rushett.

Closest five municipalities to Malden Rushett
Municipality Distance from Malden Rushett
Hook -
Tolworth 1.55 miles
Berrylands 1.55 miles
Horton 1.57 miles