Utilities in <u>Maldon

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Your Complete Guide to Utilities in Maldon

If you've moved and have questions about Maldon? Our complete guide to utilities in Maldon is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Maldon water and sewerage. Keep reading to learn everything about utilities in Maldon.

About Maldon, Essex

Maldon CM9 has a population of 21,462 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Maldon?

Maldon water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, Essex & Suffolk Water, and Independent Water Networks Ltd:

Getting in touch with your water suppliers for Maldon

Ringing a contact number for Anglian Water, Essex & Suffolk Water or Independent Water Networks Ltd is just one method of contact to discuss your Maldon water issues.

Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

Below, you can find the principal telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Independent Water Networks Ltd telephone numbers

Below, you can find the principal telephone numbers for Independent Water Networks Ltd general enquiries and emergencies.

Independent Water Networks Ltd phone number Independent Water Networks Ltd Emergency phone number
0292 002 8711 0292 002 8711
Mon-Fri 8am-8pm, Sat 9am-1pm, Emergencies 24/7/365

Ringing a contact number for Anglian Water, Essex & Suffolk Water, Independent Water Networks Ltd, or is just one method of contact to discuss your Maldon water issues.

Write to Anglian Water, Essex & Suffolk Water or Independent Water Networks Ltd

You can also get in touch with Anglian Water, Essex & Suffolk Water or Independent Water Networks Ltd, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water, Essex & Suffolk Water or Independent Water Networks Ltd website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Independent Water Networks Ltd

If you prefer to send a letter to Independent Water Networks Ltd can do so by writing to the Independent Water Networks Ltd address below:

Independent Water Networks Ltd Address
Driscoll 2, Ellen Street
Cardiff
CF10 4BP

If you would like to email Independent Water Networks Ltd, you can use the email address below:

Independent Water Networks Ltd Email Address
wateroperations@iwnl.co.uk

Price of water in Maldon

Water bill in Maldon

Water rates in Maldon are based on if your home has a water meter or not. You can easily check if your Maldon water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Maldon water rates will have a meter number listed on their water bills.

Metered Customers in Maldon

Customers who have a water meter installed at their Maldon house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd. Whilst the variable charges are for the consumption at your Maldon home.

Unmetered Customers in Maldon

Customers without a meter at their Maldon home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Maldon home.

Water rates for unmetered customers in Maldon is going to be based on the rateable value of your home. The rateable value part of your Maldon water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Maldon could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Maldon?

The average water bill Maldon residents are being charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
Independent Water Networks Ltd - -
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How do I pay my Maldon water bill?

You will first need to register with Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd. After you've registered with Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Maldon bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Maldon?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Maldon CM9, your water suppliers are Anglian Water, Essex & Suffolk Water and Independent Water Networks Ltd.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Maldon Water Frequently Asked Questions

Below we have answered some common questions that customers in Maldon have about their water supply.

Frequently Asked Questions About Water in Maldon

Is the tap water in Maldon safe to drink?

Yes! You can drink the tap water in Maldon. You can rest assured that Maldon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Maldon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Maldon water to make it drinkable.

Where does the water in Maldon come from?

There are three main sources of water that supply Maldon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Maldon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Maldon is more than 201ppm, that means the water hardness in Maldon is rated as hard water.

What does this mean?

The water supply to your home in Maldon contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Maldon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Maldon No Water

If you have no water in your Maldon home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Maldon.

If there is no water at your Maldon home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Maldon.

If you don't have any cold water, not even a trickle, contact Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Maldon water leak or flooding

Maldon water problems could be anything from a leak, a burst water main, or flooding in your Maldon home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Maldon property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd website and complete the online form to report the issue.

Why does the water in Maldon taste strange?

If you detect a difference in smell or taste of your Maldon water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Maldon water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Maldon water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Anglian Water, Essex & Suffolk Water, or Independent Water Networks Ltd via the contact channels listed above.

Broadband Speed in Maldon CM9

Maldoninternet connected globe

The broadband speed you get at your Maldon home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Maldon with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Maldon Average Download Speed Maldon Average Upload Speed
53.60 Mbps 12.55 Mbps
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The type of internet connection you have can have an effect on the speed you get in Maldon. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Maldon?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points to think about when choosing an internet provider in Maldon.

Availability

The first point to bear in mind before choosing an internet provider in Maldon is the issue of availability. Most homes in Maldon should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Maldon?

  • Fibre broadband
    • This is the fastest type of connection you can get in Maldon
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Maldon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Maldon.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Maldon.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Maldon broadband price

Maldon broadband bill

You should also think about how much it costs for the broadband in Maldon. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Maldon. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Maldon Broadband Reliability

The reliability of broadband in Maldon should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Maldon home is going to be important.

Maldon broadband technical support

Our final tip, the customer support of your Maldon broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Maldon.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Maldon have about their internet connection.

Broadband FAQs

Is the internet fast in Maldon?

The average broadband speed in Maldon is:

Maldon Average Download Speed Maldon Average Upload Speed
53.60 Mbps 12.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Maldon, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Maldon property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should take when getting connected in Maldon.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Maldon

Corded telephone area code Maldon

The landline area code, sometimes called the dialling code, for Maldon is 01621. When making a call to someone in Maldon, and you are not in the same area, you must add 01621 to the number you'd like to call.

How much does an 01621 Maldon call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Maldon

Residents in Maldon are able to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Maldon home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Maldon distribution network operator, but should you ever need to, you can find the distribution network operator for Maldon below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Maldon

The electricity distribution network operator for Maldon is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Maldon

There are no power plants within a 10 mile radius of Maldon.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Maldon

If you've ever wondered which municipalities are close to Maldon, in the below table you will find the closest five municipalities to Maldon.

Closest five municipalities to Maldon
Municipality Distance from Maldon
Tolleshunt Knights -
Tollesbury -
Witham 5.2 miles
Burnham-on-Crouch 7.07 miles
Dengie 7.07 miles