Utilities in <u>Mamhead

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Your Complete Guide to Utilities in Mamhead

If you've moved and have questions about Mamhead? Our utilities guide to Mamhead will help you to find out everything about broadband, area codes, power generation and energy distributors, and Mamhead water and sewerage. Keep reading to learn everything about utilities in Mamhead.

About Mamhead, Devon

Mamhead EX6 has a population of 218 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Mamhead?

Mamhead water services are provided by South West Water. In the table below are the contact numbers for South West Water:

How to reach your water provider in Mamhead

Calling a phone number for South West Water is just one method of contact to deal with your Mamhead water account.

In the table below you will find the telephone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, either by email or with a letter in the post. You can also send your request via the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Mamhead

Water bill in Mamhead

Water rates in Mamhead will vary depending on if your home has a water meter or not. You can easily check if your Mamhead water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Mamhead water rates will have a meter number listed on their water bills.

Metered Customers in Mamhead

Customers who have a water meter installed at their Mamhead property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Mamhead home.

Unmetered Customers in Mamhead

Customers that don't have a water meter at their Mamhead home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Mamhead home.

Water rates for unmetered customers in Mamhead will be based on the rateable value of your home. The rateable value part of your Mamhead water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Mamhead may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Mamhead?

The average water bill Mamhead residents are billed is £18.17 each month, that's £218 a year.

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How do I pay my Mamhead water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Mamhead bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Mamhead?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mamhead EX6, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mamhead Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Mamhead have about their water supply.

Frequently Asked Questions About Water in Mamhead

Is the tap water in Mamhead safe to drink?

Yes! It's safe to drink the tap water in Mamhead. You can rest assured that Mamhead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mamhead water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Mamhead water to make it drinkable.

Where does the water in Mamhead come from?

There are three main sources of water that supply Mamhead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Mamhead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Mamhead is higher than 201ppm, that means the water hardness in Mamhead is rated as hard water.

What does this mean?

The water supply to your home in Mamhead contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Mamhead.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Mamhead No Water

If you have no water in your Mamhead home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Mamhead.

If there is no water at your Mamhead home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Mamhead.

If your home has no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Mamhead water leak or flooding

Mamhead water problems could be anything from flooding or a leak, to a burst water main in your Mamhead home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Mamhead property, you must do one of the following as soon as possible:

  1. Contact South West Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the South West Water website and complete the online form to report the issue.

Why does the water in Mamhead taste strange?

If you detect a difference in smell or taste of your Mamhead water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Mamhead water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Mamhead water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South West Water using the contact information above.

Internet in Mamhead EX6

Mamheadinternet connected globe

The speed of your broadband connection at your Mamhead home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Mamhead with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mamhead Average Download Speed Mamhead Average Upload Speed
51.60 Mbps 12.77 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Mamhead. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What to look for when picking a broadband provider in Mamhead?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points to think about when picking a broadband provider in Mamhead.

Availability

The first thing to consider when picking a broadband provider in Mamhead is what's available. Most homes in Mamhead should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Mamhead?

  • Fibre broadband
    • This is fastest connection that's currently available in Mamhead
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Mamhead homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Mamhead.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Mamhead.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Mamhead broadband value for money

Mamhead broadband bill

You should also think about the price you pay for broadband in Mamhead. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a internet connection in Mamhead. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Mamhead Broadband Reliability

The reliability of broadband in Mamhead must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Mamhead home is something to think about.

Mamhead broadband customer service

Our final tip, the customer service of your Mamhead broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently should be considered when selecting an internet provider in Mamhead.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Mamhead have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Mamhead?

The average internet speed in Mamhead is:

Mamhead Average Download Speed Mamhead Average Upload Speed
51.60 Mbps 12.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Mamhead, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Mamhead house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should choose when getting connected in Mamhead.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Mamhead

Corded telephone area code Mamhead

The telephone dialling code, sometimes called the area code, for Mamhead is 01626. When making a call to someone in Mamhead, and you are not in the same area, you will need to add 01626 to the number you'd like to call.

How much does an 01626 Mamhead call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Mamhead

People living in Mamhead can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Mamhead home to the electricity grid and gas networks.

In many cases you won't need to speak to the Mamhead distribution network operator, but should the need arise, you can quickly find out which DNO covers Mamhead right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Mamhead

The electricity distribution network operator for Mamhead is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mamhead

There are no power plants within a 10 mile radius of Mamhead.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Mamhead

Perhaps you're wondering which towns and cities are close to Mamhead, we've found the closest five municipalities to Mamhead.

Closest five municipalities to Mamhead
Municipality Distance from Mamhead
Haldon -
Exeter 3.9 miles
Exeter city centre 4.24 miles
St Thomas 4.38 miles
Countess Wear 4.38 miles