Utilities in <u>Marlow

Need help with your utilities in Marlow?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Marlow

Are you moving and want to know more about Marlow? Our comprehensive utilities guide to Marlow is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Marlow water and sewerage. Keep reading to learn everything about utilities in Marlow.

About Marlow, Berkshire

Marlow SL7 has a population of 14,325 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Marlow?

Marlow water services are supplied by Thames Water. In the table below are the contact numbers for Thames Water:

Getting in touch with your water supplier for Marlow

Calling a phone number for Thames Water is one of many contact methods to talk about your Marlow water issues.

In the table below you will find the contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Marlow?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Marlow?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Thames Water website.

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Marlow

Water bill in Marlow

Water rates in Marlow are based on if your home has a water meter or not. You can easily check if your Marlow water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Marlow water rates will have a meter number listed on their water bills.

Metered Customers in Marlow

Customers with a water meter at their Marlow property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Marlow home.

Unmetered Customers in Marlow

Customers that don't have a water meter at their Marlow home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Marlow home.

As an unmetered customer, the rate you pay for water in Marlow is based on the rateable value of your home. The rateable value calculation of your Marlow water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Marlow could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Marlow?

The average water bill Marlow residents are being charged is £19.33 each month, that's £232 a year.

water billSelectra blue

Expensive Marlow water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Marlow water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Marlow water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Marlow bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Marlow?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Marlow SL7, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Marlow Water Frequently Asked Questions

Below we have answered some common questions that customers in Marlow have about their water supply.

Frequently Asked Questions About Water in Marlow

Is tap water in Marlow safe to drink?

Yes! The tap water is safe to drink in Marlow. You can rest assured that Marlow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Marlow water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Marlow water to make it drinkable.

Where does the water in Marlow come from?

There are three main sources of water that supply Marlow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Marlow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Marlow is more than 276ppm, that means the water hardness in Marlow is rated as very hard water.

What does this mean?

The water supply to your home in Marlow contains a higher amount of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Marlow.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Marlow No Water

If you don't have any running water in your Marlow home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Marlow.

If there is no water at your Marlow home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Marlow.

If you don't have any cold water, not even a trickle, contact Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Marlow water leak or flooding

Marlow water problems can include anything from a burst water main or flooding, to a leak in your Marlow home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Marlow property, you must do one of the following as soon as possible:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Thames Water website and fill out the online form.

Why does the water in Marlow taste strange?

If you detect a difference in smell or taste of your Marlow water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Marlow water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Marlow water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Thames Water on the contact details above.

Broadband in Marlow SL7

Marlowinternet connected globe

The broadband speed you get at your Marlow home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and find out how it compares to the average broadband speed for Marlow with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Marlow Average Download Speed Marlow Average Upload Speed
69.33 Mbps 17.23 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Marlow?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Marlow?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can have an effect on the speed you get in Marlow. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Marlow?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Marlow.

Availability

The first thing you need to think about when picking a broadband provider in Marlow is the issue of availability. Most homes in Marlow can take advantage of fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Marlow?

  • Fibre broadband
    • This is fastest connection that's currently available in Marlow
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Marlow homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Marlow.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Marlow.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in Marlow?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Marlow?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Marlow broadband value for money

Marlow broadband bill

Another important consideration is the monthly cost of broadband in Marlow. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a internet service in Marlow. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Marlow Broadband Reliability

The reliability of broadband in Marlow should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work is a priority.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Marlow home is going to be important.

Marlow broadband customer service

Lastly, the customer service of your Marlow broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Marlow.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Marlow ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Marlow?

The average broadband speed in Marlow is:

Marlow Average Download Speed Marlow Average Upload Speed
69.33 Mbps 17.23 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Marlow, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Marlow house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should choose when signing up for broadband in Marlow.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Marlow

Corded telephone area code Marlow

The telephone area code, sometimes called the landline dialling code, for Marlow is 01806. When making a call to someone in Marlow, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Marlow call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Marlow

People living in Marlow can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Marlow home to the gas and electricity networks.

In many cases you won't need to speak to the Marlow distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Marlow below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Marlow

The electricity distribution network operator for Marlow is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Marlow?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Marlow?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Marlow

There are no power plants within a 10 mile radius of Marlow.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Marlow

If you've ever wondered which municipalities are nearby Marlow, in the below table you will find the five closest municipalities to Marlow.

Closest five municipalities to Marlow
Municipality Distance from Marlow
Marlow Bottom -
Lower Woodend -
Little Marlow -
Bisham -
Well End 2.39 miles