Utilities in <u>Marystow

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Your Complete Guide to Utilities in Marystow

If you just moved and have some questions about Marystow? Our complete guide to utilities in Marystow is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Marystow water and sewerage. Keep reading to learn everything about utilities in Marystow.

About Marystow, Devon

Marystow PL16 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Marystow?

Marystow water services are supplied by South West Water. Below are the main phone numbers for South West Water:

Getting in touch with your water supplier for Marystow

Calling a phone number for South West Water is one of many options to discuss your Marystow water issues.

In the table below we have listed the main contact numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Marystow

Water bill in Marystow

Water rates in Marystow are based on if your home has a water meter or not. You can easily find out whether your Marystow water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Marystow water rates will have a meter number listed on their water bills.

Metered Customers in Marystow

Customers that have a water meter at their Marystow home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Marystow home.

Unmetered Customers in Marystow

Customers who don't have a meter at their Marystow home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Marystow home.

As an unmetered customer, the rate you pay for water in Marystow will be based on the rateable value of your home. The rateable value of your Marystow water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Marystow may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Marystow?

The average water bill Marystow residents are being charged is £18.17 per month, which is £218 per year.

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How do I pay my Marystow water bill?

First, you must sign up and register with South West Water. After you've registered with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Marystow bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Marystow?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Marystow PL16, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Marystow Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Marystow have about their water supply.

Frequently Asked Questions About Water in Marystow

Is the tap water in Marystow safe to drink?

Yes! The tap water is safe to drink in Marystow. You can rest assured that Marystow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Marystow water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Marystow water to make it drinkable.

Where does the water in Marystow come from?

There are three main sources of water that supply Marystow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Marystow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Marystow is fewer than 60ppm, that makes the water hardness in in Marystow is rated as soft water.

What does this mean?

The clean water supply to your home in Marystow contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Marystow.

Marystow No Water

If there isn't any running water in your Marystow home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Marystow.

If there is no water at your Marystow home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Marystow.

If there is no cold water, not even a trickle, contact South West Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South West Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Marystow water leak or flooding

Marystow water problems can include anything from flooding or a leak, to a burst water main in your Marystow home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Marystow property, you need to do one of the following as quickly as you can:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the South West Water website and fill out the online form.

Why does the water in Marystow taste strange?

If you detect a difference in smell or taste of your Marystow water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Marystow water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Marystow water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with South West Water on the contact details above.

Broadband in Marystow PL16

Marystowinternet connected globe

The broadband speed you get at your Marystow home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average connection speed for Marystow with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Marystow Average Download Speed Marystow Average Upload Speed
41.20 Mbps 10.30 Mbps
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The type of internet connection you have can affect the speed you get at your home in Marystow. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Marystow?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Marystow.

Availability

The first thing to consider whilst searching for a broadband provider in Marystow is the issue of availability. Whilst many homes in Marystow can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Marystow?

  • Fibre broadband
    • This is the fastest type of connection you can get in Marystow
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Marystow homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Marystow.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Marystow.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Marystow broadband price

Marystow broadband bill

Another important consideration is the monthly cost of broadband in Marystow. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a broadband connection in Marystow. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Marystow Broadband Reliability

The reliability of broadband in Marystow should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Marystow home is going to be important.

Marystow broadband customer support

Lastly, the technical support for your Marystow broadband internet is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Marystow.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Marystow have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Marystow?

The average internet speed in Marystow is:

Marystow Average Download Speed Marystow Average Upload Speed
41.20 Mbps 10.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Marystow, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Marystow house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table to find out which speed you should take when signing up for broadband in Marystow.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Marystow

Corded telephone area code Marystow

The telephone dialling code, sometimes called the area code, for Marystow is 01806. If you call someone in Marystow, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Marystow call cost?

If you have a call plan with your mobile or landline tariff, the phone call is likely to be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Marystow

Residents of Marystow are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Marystow home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Marystow distribution network operator, but should the need arise, you can find the distribution network operator for Marystow right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Marystow

The electricity distribution network operator for Marystow is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Marystow

There are no power plants within a 10 mile radius of Marystow.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Marystow

If you've ever wondered which municipalities are close to Marystow, in the table below you can see the five nearest towns and cities to Marystow.

Closest five municipalities to Marystow
Municipality Distance from Marystow
Broadwoodwidger -
Calstock 8.71 miles
Gunnislake 8.71 miles
Albaston 8.71 miles
Kelly Bray 9.5 miles