Utilities in <u>Melkridge

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Your Complete Guide to Utilities in Melkridge

Are you moving and want to know more about Melkridge? Our complete guide to utilities in Melkridge is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Melkridge water and sewerage. Keep reading to learn everything about utilities in Melkridge.

About Melkridge, Northumberland

Melkridge NE49 has a population of 216 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Melkridge?

Melkridge water utilities are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to reach your water provider in Melkridge

Calling a phone number for Northumbrian Water is one of many contact methods to discuss your Melkridge water issues.

In the table below we have listed the main telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, by composing a letter or sending an email. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Melkridge

Water bill in Melkridge

Water rates in Melkridge depend on whether your home has a water meter or not. You can easily find out whether your Melkridge water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Melkridge water rates will have a meter number listed on their water bills.

Metered Customers in Melkridge

Customers with a water meter at their Melkridge house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Melkridge home.

Unmetered Customers in Melkridge

Customers who don't have a meter at their Melkridge home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Melkridge home.

The rate unmetered customers pay for water in Melkridge is based on the rateable value of your home. The rateable value part of your Melkridge water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Melkridge could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Melkridge?

The average water bill Melkridge residents are charged is £14.83 monthly, which works out at £178 per year.

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How do I pay my Melkridge water bill?

You will first need to register with Northumbrian Water. After you register your details with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Melkridge bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Melkridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Melkridge NE49, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Melkridge Water Frequently Asked Questions

Below we have answered some common questions that customers in Melkridge have about their water supply.

Frequently Asked Questions About Water in Melkridge

Is the tap water in Melkridge safe to drink?

Yes! It's safe to drink the tap water in Melkridge. You can rest assured that Melkridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Melkridge water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Melkridge water to make it drinkable.

Where does the water in Melkridge come from?

There are three main sources of water that supply Melkridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Melkridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Melkridge is less than 60ppm, this means the water in in Melkridge is rated as soft water.

What does this mean?

The clean water supply to your home in Melkridge contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Melkridge.

Melkridge No Water

If you don't have any running water in your Melkridge home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Melkridge.

If there is no water at your Melkridge home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Melkridge.

If your home has no cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Melkridge water leak or flooding

Melkridge water problems might include anything from a burst water main or flooding, to a leak in your Melkridge home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Melkridge property, you must do one of the following as soon as possible:

  1. Contact Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Melkridge taste strange?

If you detect a difference in smell or taste of your Melkridge water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Melkridge water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Melkridge water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water using the contact information above.

Broadband Speed in Melkridge NE49

Melkridgeinternet connected globe

The speed of your internet connection at your Melkridge home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Melkridge with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Melkridge Average Download Speed Melkridge Average Upload Speed
47.40 Mbps 11.60 Mbps
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The internet connection type you have can have an effect on the speed you get in Melkridge. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when choosing an internet provider in Melkridge?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Melkridge.

Availability

The first thing to consider when choosing an internet provider in Melkridge is the availability. Whilst many homes in Melkridge should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Melkridge?

  • Fibre broadband
    • This is the fastest available internet connection in Melkridge
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Melkridge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Melkridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Melkridge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Melkridge broadband cost

Melkridge broadband bill

Another important consideration is the price you pay for broadband in Melkridge. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you sign up to a internet connection in Melkridge. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Melkridge Broadband Reliability

How reliable the broadband is in Melkridge also needs consideration, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Melkridge home is going to be important.

Melkridge broadband technical support

Our final tip, the technical support for your Melkridge broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that can deal with your problem in a fast and efficient manner is a strong plus when selecting an internet provider in Melkridge.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Melkridge ask about their broadband.

Broadband FAQs

Is the internet fast in Melkridge?

The average broadband speed in Melkridge is:

Melkridge Average Download Speed Melkridge Average Upload Speed
47.40 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Melkridge, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Melkridge home. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea which speed you should pick when signing up for broadband in Melkridge.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Melkridge

Corded telephone area code Melkridge

The landline area code, sometimes called the dialling code, for Melkridge is 01806. If you're calling somebody in Melkridge, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Melkridge call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Melkridge

Residents in Melkridge are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Melkridge home to the gas network and electricity grid.

In many cases you won't need to speak to the Melkridge distribution network operator, but if you do, you can easily find out which DNO is responsible for Melkridge below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Melkridge

The electricity distribution network operator for Melkridge is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Melkridge

There are no power plants within a 10 mile radius of Melkridge.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Melkridge

You might be wondering which municipalities are nearby Melkridge, we've found the five closest municipalities to Melkridge.

Closest five municipalities to Melkridge
Municipality Distance from Melkridge
Haydon Bridge 6.22 miles
Allendale Town 6.22 miles
Allenheads 6.22 miles
Bardon Mill 6.22 miles
Nenthead 8.39 miles