Utilities in <u>Milehouse

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Your Complete Guide to Utilities in Milehouse

If you've moved and have questions about Milehouse? Our complete guide to utilities in Milehouse will explain in detail everything about broadband, area codes, power generation and energy distributors, and Milehouse water and sewerage. Keep reading to learn everything about utilities in Milehouse.

About Milehouse, Devon

Milehouse PL3 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Milehouse?

Milehouse water services are supplied by South West Water. In the table below are the contact numbers for South West Water:

Getting in touch with your water supplier for Milehouse

Calling a phone number for South West Water is just one method of contact to discuss your Milehouse water problems.

In the table below we have listed the main contact numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, either by email or with a letter in the post. You can also submit your request on the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Milehouse

Water bill in Milehouse

Water rates in Milehouse will vary depending on if your home has a water meter or not. It's easy to find out if your Milehouse water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Milehouse water rates will have a meter number listed on their water bills.

Metered Customers in Milehouse

Customers with a water meter at their Milehouse house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Milehouse home.

Unmetered Customers in Milehouse

Customers without a meter at their Milehouse home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Milehouse home.

Water rates for unmetered customers in Milehouse will be based on the rateable value of your home. The rateable value part of your Milehouse water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Milehouse could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Milehouse?

The average water bill Milehouse residents are charged is £18.17 per month, which is £218 annually.

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How do I pay my Milehouse water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Milehouse bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Milehouse?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Milehouse PL3, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Milehouse Water Frequently Asked Questions

Below we have answered some common questions that customers in Milehouse have about their water supply.

Frequently Asked Questions About Water in Milehouse

Is water from the tap in Milehouse safe to drink?

Yes! The tap water is safe to drink in Milehouse. You can rest assured that Milehouse water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Milehouse water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Milehouse water to make it drinkable.

Where does the water in Milehouse come from?

There are three main sources of water that supply Milehouse:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Milehouse

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Milehouse is fewer than 60ppm, this means the water in in Milehouse is rated as soft water.

What does this mean?

The clean water supply to your home in Milehouse contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Milehouse.

Milehouse No Water

If you don't have any running water in your Milehouse home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Milehouse.

If there is no water at your Milehouse home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Milehouse.

If there is no cold water, not even a trickle, contact South West Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Milehouse water leak or flooding

Milehouse water problems could be anything from flooding or a leak, to a burst water main in your Milehouse home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Milehouse property, you need to do one of the following as quickly as you can:

  1. Call South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South West Water website and fill in the form to report the problem.

Why does the water in Milehouse taste strange?

If you detect a difference in smell or taste of your Milehouse water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Milehouse water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Milehouse water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with South West Water on the contact details above.

Internet in Milehouse PL3

Milehouseinternet connected globe

The speed of your broadband connection at your Milehouse home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average internet speed in Milehouse with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Milehouse Average Download Speed Milehouse Average Upload Speed
88.55 Mbps 12.50 Mbps
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The type of internet connection you have can affect the speed you get at your home in Milehouse. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Milehouse?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Milehouse.

Availability

The first point to bear in mind before picking a broadband provider in Milehouse is what's available. The majority of homes in Milehouse can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Milehouse?

  • Fibre broadband
    • This is the fastest available internet connection in Milehouse
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Milehouse homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Milehouse.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Milehouse.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Milehouse broadband cost

Milehouse broadband bill

Another important consideration is the monthly cost of broadband in Milehouse. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a broadband connection in Milehouse. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Milehouse Broadband Reliability

The reliability of broadband in Milehouse should also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Milehouse home will be an important thing to consider.

Milehouse broadband customer service

Lastly, the technical support for your Milehouse broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Milehouse.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Milehouse ask about their broadband.

Broadband FAQs

Is the internet fast in Milehouse?

The average internet speed in Milehouse is:

Milehouse Average Download Speed Milehouse Average Upload Speed
88.55 Mbps 12.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Milehouse, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Milehouse home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below for a general idea what sort of download speed you should pick when signing up for broadband in Milehouse.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Milehouse

Corded telephone area code Milehouse

The telephone dialling code, sometimes called the area code, for Milehouse is 01806. If you're calling somebody in Milehouse, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Milehouse call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Milehouse

Residents in Milehouse are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Milehouse home to the electricity grid and gas networks.

Most of the time you won't need to contact the Milehouse distribution network operator, but if you do, you can easily find out which DNO is responsible for Milehouse below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Milehouse

The electricity distribution network operator for Milehouse is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Milehouse

There are no power plants within a 10 mile radius of Milehouse.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Milehouse

Perhaps you're wondering which towns and cities are nearby Milehouse, in the below table you will find the five closest municipalities to Milehouse.