A Complete Guide to Utilities in Milford-on-Sea

Are you moving and want to know more about Milford-on-Sea? Our complete guide to utilities in Milford-on-Sea will explain in detail everything about broadband, area codes, power generation and energy distributors, and Milford-on-Sea water and sewerage. Keep reading to learn everything about utilities in Milford-on-Sea.

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About Milford-on-Sea, Hampshire

Milford-on-Sea SO41 has a population of 4,660 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Milford-on-Sea?

Milford-on-Sea water services are provided by Bournemouth Water. Here are the main contact numbers for Bournemouth Water, and Southern Water:

Getting in touch with your water suppliers for Milford-on-Sea

Ringing a contact number for Bournemouth Water or Southern Water is one of many contact methods to discuss your Milford-on-Sea water problems.

Bournemouth Water telephone numbers

Below, you can find the principal telephone numbers for Bournemouth Water general enquiries and emergencies.

Bournemouth Water telephone number Bournemouth Water Emergency telephone number
01202 590 059 01202 590 059
Mon to Fri 8am to 6pm, Sat 9am to 1pm, Emergencies 24/7/365

Southern Water telephone numbers

Below, you can find the principal telephone numbers for Southern Water general enquiries and emergencies.

Southern Water telephone number Southern Water Emergency telephone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Write to Bournemouth Water or Southern Water

Additionally, you can communicate with Bournemouth Water or Southern Water, you have the choice of posting a letter or sending an email. You can even send your message through the Bournemouth Water or Southern Water website.

Bournemouth Water

Customer that want to post a letter to Bournemouth Water can do so by writing to the Bournemouth Water address below:

Bournemouth Water Address
George Jessel House, Francis Avenue
BH11 8NX

If you want to email Bournemouth Water, you can use the email address below:

Bournemouth Water Email Address
[email protected]

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564

If you want to email Southern Water, you can use the email address below:

Southern Water Email Address
[email protected]
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Cost of water in Milford-on-Sea

Water bill in Milford-on-Sea

Water rates in Milford-on-Sea will vary depending on if your home has a water meter or not. You can easily find out whether your Milford-on-Sea water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Milford-on-Sea water rates will have a meter number listed on their water bills.

Metered Customers in Milford-on-Sea

Customers that have a water meter at their Milford-on-Sea property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Bournemouth Water or Southern Water. While the variable charges cover the usage at your Milford-on-Sea home.

Unmetered Customers in Milford-on-Sea

Customers that don't have a water meter at their Milford-on-Sea home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Milford-on-Sea home.

The rate unmetered customers pay for water in Milford-on-Sea is based on the rateable value of your home. The rateable value calculation of your Milford-on-Sea water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Milford-on-Sea may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Milford-on-Sea?

The average water bill Milford-on-Sea residents are billed varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Bournemouth Water £11.83 £142
Southern Water £14.25 £171

How do I pay my Milford-on-Sea water bill?

First of all, you will need to register with Bournemouth Water or Southern Water. Once you've registered an account with Bournemouth Water or Southern Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Milford-on-Sea bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Bournemouth Water or Southern Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Milford-on-Sea?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Milford-on-Sea SO41, your water suppliers are Bournemouth Water and Southern Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Milford-on-Sea Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Milford-on-Sea have about their water supply.

Frequently Asked Questions About Water in Milford-on-Sea

Is water from the tap in Milford-on-Sea safe to drink?

Yes! The tap water is safe to drink in Milford-on-Sea. You can rest assured that Milford-on-Sea water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Milford-on-Sea water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Milford-on-Sea water to make it drinkable.

Where does the water in Milford-on-Sea come from?

There are three main sources of water that supply Milford-on-Sea:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Milford-on-Sea

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Milford-on-Sea is higher than 276ppm, this means the water in Milford-on-Sea is rated as very hard water.

What does this mean?

The water supply to your home in Milford-on-Sea contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Milford-on-Sea.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Milford-on-Sea No Water

If you don't have any running water in your Milford-on-Sea home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Milford-on-Sea.

If there is no water at your Milford-on-Sea home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Milford-on-Sea.

If your home has no cold water, not even a trickle, contact Bournemouth Water or Southern Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Bournemouth Water or Southern Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Bournemouth Water or Southern Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Milford-on-Sea water leak or flooding

Milford-on-Sea water problems might include anything from a burst water main or flooding, to a leak in your Milford-on-Sea home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Milford-on-Sea property, you need to do one of the following as quickly as you can:

  1. Call Bournemouth Water or Southern Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Bournemouth Water or Southern Water website and fill in the form to report the problem.

Why does the water in Milford-on-Sea taste strange?

If you find the taste or smell is different with your Milford-on-Sea water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Milford-on-Sea water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Milford-on-Sea water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Bournemouth Water or Southern Water on the contact details above.

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Internet in Milford-on-Sea SO41

Milford-on-Seainternet connected globe

The speed of your broadband connection at your Milford-on-Sea home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average connection speed for Milford-on-Sea with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Milford-on-Sea Average Download Speed Milford-on-Sea Average Upload Speed
45.60 Mbps 9.20 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Milford-on-Sea. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when picking a broadband provider in Milford-on-Sea?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've listed the four important points that you should consider when picking a broadband provider in Milford-on-Sea.


The first point to bear in mind whilst picking a broadband provider in Milford-on-Sea is what's available. Whilst many homes in Milford-on-Sea should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Milford-on-Sea?

  • Fibre broadband
    • This is the fastest type of connection you can get in Milford-on-Sea
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Milford-on-Sea homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Milford-on-Sea.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Milford-on-Sea.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Milford-on-Sea broadband cost

Milford-on-Sea broadband bill

Another important consideration is the monthly cost of broadband in Milford-on-Sea. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you commit to a internet service in Milford-on-Sea. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Milford-on-Sea Broadband Reliability

The reliability of broadband in Milford-on-Sea must also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Milford-on-Sea home will be an important thing to consider.

Milford-on-Sea broadband customer service

Our final tip, the customer support of your Milford-on-Sea broadband internet is really important. You might never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Milford-on-Sea.


Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Milford-on-Sea have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Milford-on-Sea?

The average speed of broadband in Milford-on-Sea is:

Milford-on-Sea Average Download Speed Milford-on-Sea Average Upload Speed
45.60 Mbps 9.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Milford-on-Sea, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Milford-on-Sea house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should pick when signing up for broadband in Milford-on-Sea.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Milford-on-Sea

Corded telephone area code Milford-on-Sea

The landline area code, sometimes called the dialling code, for Milford-on-Sea is 01590. If you're calling somebody in Milford-on-Sea, and you are not in the same area, you must add 01590 before the number you're trying to call.

How much does an 01590 Milford-on-Sea call cost?

If you have a call plan with your landline or mobile, then the call cost should be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Milford-on-Sea

People living in Milford-on-Sea are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Milford-on-Sea home to the gas network and electricity grid.

Most of the time you won't need to contact the Milford-on-Sea distribution network operator, but should the need arise, you can quickly find out which DNO covers Milford-on-Sea right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Milford-on-Sea

The electricity distribution network operator for Milford-on-Sea is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Milford-on-Sea

There are no power plants within a 10 mile radius of Milford-on-Sea.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Milford-on-Sea

If you've ever wondered which municipalities are within reach of Milford-on-Sea, we've found the five closest municipalities to Milford-on-Sea.

Closest five municipalities to Milford-on-Sea
Municipality Distance from Milford-on-Sea
Hordle -
Pennington -
Boldre -
Beaulieu 4.26 miles
Freshwater 4.88 miles