Utilities in <u>Mindrum

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Your Complete Guide to Utilities in Mindrum

Are you moving and want to know more about Mindrum? Our comprehensive utilities guide to Mindrum is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Mindrum water and sewerage. Keep reading to learn everything about utilities in Mindrum.

About Mindrum, Northumberland

Mindrum TD12 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Mindrum?

Mindrum water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Mindrum

Speaking to an advisor at Scottish Water is one of many contact methods to talk about your Mindrum water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Mindrum

Water bill in Mindrum

Water rates in Mindrum will vary depending on if your home has a water meter or not. It's easy to find out if your Mindrum water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Mindrum water rates will have a meter number listed on their water bills.

Metered Customers in Mindrum

Customers who have a water meter installed at their Mindrum home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Mindrum home.

Unmetered Customers in Mindrum

Customers without a meter at their Mindrum home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Mindrum home.

The rate unmetered customers pay for water in Mindrum is going to be based on the rateable value of your home. The rateable value of your Mindrum water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Mindrum could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Mindrum water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Mindrum bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Mindrum?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mindrum TD12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mindrum Water Frequently Asked Questions

Below we have answered some common questions that customers in Mindrum have about their water supply.

Frequently Asked Questions About Water in Mindrum

Is water from the tap in Mindrum safe to drink?

Yes! The tap water is safe to drink in Mindrum. You can rest assured that Mindrum water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mindrum water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Mindrum water to make it drinkable.

Where does the water in Mindrum come from?

There are three main sources of water that supply Mindrum:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Mindrum

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Mindrum is fewer than 60ppm, that means the water hardness in in Mindrum is rated as soft water.

What does this mean?

The water being supplied to your home in Mindrum contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Mindrum.

Mindrum No Water

If there isn't any running water in your Mindrum home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Mindrum.

If there is no water at your Mindrum home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Mindrum.

If your home has no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Mindrum water leak or flooding

Mindrum water problems might include anything from a leak, a burst water main, or flooding in your Mindrum home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Mindrum property, you should try to do one of the following as long as it's safe to do so:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Mindrum taste strange?

If you notice a change in taste or smell with your Mindrum water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Mindrum water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Mindrum water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water using the contact information above.

Internet in Mindrum TD12

Mindruminternet connected globe

The broadband speed you get at your Mindrum home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Mindrum with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mindrum Average Download Speed Mindrum Average Upload Speed
45.20 Mbps 9.90 Mbps
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The internet connection type you have can affect your download and upload speed in Mindrum. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Mindrum?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Mindrum.

Availability

The first point to bear in mind before picking a broadband provider in Mindrum is what's available. The majority of homes in Mindrum should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Mindrum?

  • Fibre broadband
    • This is the fastest type of connection you can get in Mindrum
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Mindrum homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Mindrum.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Mindrum.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Mindrum broadband cost

Mindrum broadband bill

Another important consideration is the price you pay for broadband in Mindrum. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a broadband connection in Mindrum. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Mindrum Broadband Reliability

The reliability of broadband in Mindrum also needs consideration, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Mindrum home is going to be important.

Mindrum broadband customer service

Finally, the customer support of your Mindrum broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Mindrum.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Mindrum have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Mindrum?

The average internet speed in Mindrum is:

Mindrum Average Download Speed Mindrum Average Upload Speed
45.20 Mbps 9.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Mindrum, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Mindrum house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table to find out which speed you should pick when signing up for broadband in Mindrum.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Mindrum

Corded telephone area code Mindrum

The telephone dialling code, sometimes called the area code, for Mindrum is 01806. When making a call to someone in Mindrum, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Mindrum call cost?

If calls are included with your mobile or landline tariff, then the call cost will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Mindrum

Residents of Mindrum can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Mindrum home to the gas and electricity networks.

More often than not you won't need to contact the Mindrum distribution network operator, but should the need arise, you can find the distribution network operator for Mindrum below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Mindrum

The electricity distribution network operator for Mindrum is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mindrum

There are no power plants within a 10 mile radius of Mindrum.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Mindrum

If you've ever wondered which municipalities are nearby Mindrum, in the below table you will find the five nearest towns and cities to Mindrum.

Closest five municipalities to Mindrum
Municipality Distance from Mindrum
Cornhill-on-Tweed -
Duns 3.65 miles
Berwick-upon-Tweed 6.57 miles
Greenlaw 9.04 miles
Eyemouth 10.41 miles