Utilities in <u>Modbury

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Your Complete Guide to Utilities in Modbury

If you've moved and have questions about Modbury? Our utilities guide to Modbury will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Modbury water and sewerage. Keep reading to learn everything about utilities in Modbury.

About Modbury, Devon

Modbury PL21 has a population of 1,372 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Modbury?

Modbury water utilities are supplied by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Modbury

Calling a phone number for South West Water is just one method of contact to deal with your Modbury water problems.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Modbury

Water bill in Modbury

Water rates in Modbury are based on if your home has a water meter or not. It's easy to find out if your Modbury water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Modbury water rates will have a meter number listed on their water bills.

Metered Customers in Modbury

Customers with a water meter at their Modbury home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Modbury home.

Unmetered Customers in Modbury

Customers who don't have a meter at their Modbury home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Modbury home.

The rate unmetered customers pay for water in Modbury will be based on the rateable value of your home. The rateable value part of your Modbury water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Modbury might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Modbury?

The average water bill Modbury residents are charged is £18.17 each month, that's £218 annually.

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How do I pay my Modbury water bill?

You will first need to register with South West Water. Once you've registered an account with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Modbury bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Modbury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Modbury PL21, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Modbury Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Modbury have about their water supply.

Frequently Asked Questions About Water in Modbury

Is the tap water in Modbury safe to drink?

Yes! It's safe to drink the tap water in Modbury. You can rest assured that Modbury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Modbury water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Modbury water to make it drinkable.

Where does the water in Modbury come from?

There are three main sources of water that supply Modbury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Modbury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Modbury is fewer than 60ppm, that means the water hardness in in Modbury is rated as soft water.

What does this mean?

The water being supplied to your home in Modbury contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Modbury.

Modbury No Water

If you don't have any running water in your Modbury home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Modbury.

If there is no water at your Modbury home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Modbury.

If there is no cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South West Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Modbury water leak or flooding

Modbury water problems might include anything from flooding or a leak, to a burst water main in your Modbury home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Modbury property, you must do one of the following as soon as possible:

  1. Ring South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South West Water website and complete the online form to report the issue.

Why does the water in Modbury taste strange?

If you detect a difference in smell or taste of your Modbury water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Modbury water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Modbury water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water via the contact channels listed above.

Broadband Speed in Modbury PL21

Modburyinternet connected globe

The speed of your broadband connection at your Modbury home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Modbury with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Modbury Average Download Speed Modbury Average Upload Speed
52.75 Mbps 10.65 Mbps
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The internet connection type you have can affect your download and upload speed in Modbury. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one available.

What should you consider when searching for a broadband provider in Modbury?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points that you should consider when searching for a broadband provider in Modbury.

Availability

The first point to bear in mind when searching for a broadband provider in Modbury is the issue of availability. The majority of homes in Modbury should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Modbury?

  • Fibre broadband
    • This is the fastest available internet connection in Modbury
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Modbury homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Modbury.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Modbury.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Modbury broadband cost

Modbury broadband bill

You also need to consider how much it costs for the broadband in Modbury. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a broadband connection in Modbury. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Modbury Broadband Reliability

The reliability of broadband in Modbury also needs consideration, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Modbury home will be an important thing to consider.

Modbury broadband customer support

Finally, the customer support of your Modbury broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Modbury.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Modbury ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Modbury?

The average internet speed in Modbury is:

Modbury Average Download Speed Modbury Average Upload Speed
52.75 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Modbury, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Modbury home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Take a look at this table for a general idea which speed you should pick for a broadband service in Modbury.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Modbury

Corded telephone area code Modbury

The telephone dialling code, sometimes called the area code, for Modbury is 01548. When making a call to someone in Modbury, and you're located in a different region, you will need to add 01548 to the number you'd like to call.

How much does an 01548 Modbury call cost?

If you have calls included with your landline or mobile, the phone call will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Modbury

Residents of Modbury can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Modbury home to the gas and electricity networks.

In many cases you will never need to ever contact the Modbury distribution network operator, but if you do, you can easily find out which DNO is responsible for Modbury in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Modbury

The electricity distribution network operator for Modbury is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Modbury

There are no power plants within a 10 mile radius of Modbury.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Modbury

If you've ever wondered which municipalities are close to Modbury, we've found the five closest municipalities to Modbury.

Closest five municipalities to Modbury
Municipality Distance from Modbury
Ivybridge 0.01 miles
Ugborough 0.01 miles
Cornwood 0.01 miles
Ermington 0.01 miles
South Brent 4.16 miles