Utilities in <u>Monkseaton

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A Complete Guide to Utilities in Monkseaton

If you've moved and have questions about Monkseaton? Our complete guide to utilities in Monkseaton will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Monkseaton water and sewerage. Keep reading to learn everything about utilities in Monkseaton.

About Monkseaton, Northumberland

Monkseaton NE25 has a population of 19,044 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Monkseaton?

Monkseaton water services are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Monkseaton

Calling a phone number for Northumbrian Water is just one method of contact to discuss your Monkseaton water problems.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, you have the choice of posting a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Monkseaton

Water bill in Monkseaton

Water rates in Monkseaton depend on whether your home has a water meter or not. You can easily check if your Monkseaton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Monkseaton water rates will have a meter number listed on their water bills.

Metered Customers in Monkseaton

Customers with a water meter at their Monkseaton house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges cover the consumption at your Monkseaton home.

Unmetered Customers in Monkseaton

Customers that don't have a water meter at their Monkseaton home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Monkseaton home.

The rate unmetered customers pay for water in Monkseaton is based on the rateable value of your home. The rateable value part of your Monkseaton water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Monkseaton could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Monkseaton?

The average water bill Monkseaton residents are charged is £14.83 monthly, which works out at £178 a year.

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How do I pay my Monkseaton water bill?

First of all, you will need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Monkseaton bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Monkseaton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Monkseaton NE25, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Monkseaton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Monkseaton have about their water supply.

Frequently Asked Questions About Water in Monkseaton

Is the tap water in Monkseaton safe to drink?

Yes! You can drink the tap water in Monkseaton. You can rest assured that Monkseaton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Monkseaton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Monkseaton water to make it drinkable.

Where does the water in Monkseaton come from?

There are three main sources of water that supply Monkseaton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Monkseaton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Monkseaton is below 60ppm, that makes the water hardness in in Monkseaton is rated as soft water.

What does this mean?

The water supply to your home in Monkseaton contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Monkseaton.

Monkseaton No Water

If you don't have any running water in your Monkseaton home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Monkseaton.

If there is no water at your Monkseaton home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Monkseaton.

If your home has no cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Monkseaton water leak or flooding

Monkseaton water problems might include anything from a burst water main or flooding, to a leak in your Monkseaton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Monkseaton property, you should try to do one of the following as long as it's safe to do so:

  1. Call Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Monkseaton taste strange?

If you find the taste or smell is different with your Monkseaton water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Monkseaton water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Monkseaton water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water using the contact information above.

Internet in Monkseaton NE25

Monkseatoninternet connected globe

The speed of your broadband connection at your Monkseaton home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Monkseaton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Monkseaton Average Download Speed Monkseaton Average Upload Speed
80.45 Mbps 15.50 Mbps
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The type of internet connection you have can affect your download and upload speed in Monkseaton. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Monkseaton?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Monkseaton.

Availability

The first point to bear in mind whilst choosing an internet provider in Monkseaton is the availability. Most homes in Monkseaton can take advantage of superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Monkseaton?

  • Fibre broadband
    • This is fastest connection that's currently available in Monkseaton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Monkseaton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Monkseaton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Monkseaton.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Monkseaton broadband cost

Monkseaton broadband bill

Another important consideration is the price you pay for broadband in Monkseaton. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you sign up to a internet service in Monkseaton. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Monkseaton Broadband Reliability

The reliability of broadband in Monkseaton should also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Monkseaton home will be an important thing to consider.

Monkseaton broadband technical support

Lastly, the technical support for your Monkseaton broadband connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Monkseaton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Monkseaton ask about their broadband.

Broadband FAQs

What's the average broadband speed in Monkseaton?

The average internet speed in Monkseaton is:

Monkseaton Average Download Speed Monkseaton Average Upload Speed
80.45 Mbps 15.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Monkseaton, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Monkseaton property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table for a general idea which speed you should pick when signing up for broadband in Monkseaton.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Monkseaton

Corded telephone area code Monkseaton

The telephone area code, sometimes called the landline dialling code, for Monkseaton is 01806. If you call someone in Monkseaton, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Monkseaton call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Monkseaton

Residents in Monkseaton are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Monkseaton home to the gas network and electricity grid.

More often than not you won't need to contact the Monkseaton distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Monkseaton below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Monkseaton

The electricity distribution network operator for Monkseaton is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Monkseaton

There are no power plants within a 10 mile radius of Monkseaton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Monkseaton

If you've ever wondered which municipalities are within reach of Monkseaton, in the table below you can see the five closest municipalities to Monkseaton.

Closest five municipalities to Monkseaton
Municipality Distance from Monkseaton
Seaton Delaval -
Seaton Sluice 0.99 miles
Whitley Bay 0.99 miles
Cullercoats 1 miles