Utilities in <u>Moretonhampstead

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A Complete Guide to Utilities in Moretonhampstead

Are you moving and want to know more about Moretonhampstead? Our comprehensive utilities guide to Moretonhampstead is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Moretonhampstead water and sewerage. Keep reading to learn everything about utilities in Moretonhampstead.

About Moretonhampstead, Devon

Moretonhampstead TQ13 has a population of 1,339 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Moretonhampstead?

Moretonhampstead water services are provided by South West Water. Below are the main phone numbers for South West Water:

Getting in touch with your water supplier for Moretonhampstead

Ringing a contact number for South West Water is one of many contact methods to talk about your Moretonhampstead water issues.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon

Price of water in Moretonhampstead

Water bill in Moretonhampstead

Water rates in Moretonhampstead are based on if your home has a water meter or not. You can easily check if your Moretonhampstead water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Moretonhampstead water rates will have a meter number listed on their water bills.

Metered Customers in Moretonhampstead

Customers with a water meter at their Moretonhampstead house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Moretonhampstead home.

Unmetered Customers in Moretonhampstead

Customers without a meter at their Moretonhampstead home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Moretonhampstead home.

As an unmetered customer, the rate you pay for water in Moretonhampstead is going to be based on the rateable value of your home. The rateable value part of your Moretonhampstead water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Moretonhampstead could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Moretonhampstead?

The average water bill Moretonhampstead residents are being charged is £18.17 per month, which is £218 annually.

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How do I pay my Moretonhampstead water bill?

You will first need to register with South West Water. After you've registered with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Moretonhampstead bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Moretonhampstead?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Moretonhampstead TQ13, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Moretonhampstead Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Moretonhampstead have about their water supply.

Frequently Asked Questions About Water in Moretonhampstead

Is tap water in Moretonhampstead safe to drink?

Yes! It's safe to drink the tap water in Moretonhampstead. You can rest assured that Moretonhampstead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Moretonhampstead water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Moretonhampstead water to make it drinkable.

Where does the water in Moretonhampstead come from?

There are three main sources of water that supply Moretonhampstead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Moretonhampstead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Moretonhampstead is less than 60ppm, that makes the water hardness in in Moretonhampstead is rated as soft water.

What does this mean?

The water supply to your home in Moretonhampstead contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Moretonhampstead.

Moretonhampstead No Water

If there isn't any running water in your Moretonhampstead home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Moretonhampstead.

If there is no water at your Moretonhampstead home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Moretonhampstead.

If there is no cold water, not even a trickle, contact South West Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Moretonhampstead water leak or flooding

Moretonhampstead water problems can include anything from a leak, a burst water main, or flooding in your Moretonhampstead home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Moretonhampstead property, you must do one of the following as soon as possible:

  1. Call South West Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Moretonhampstead taste strange?

If you find the taste or smell is different with your Moretonhampstead water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Moretonhampstead water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Moretonhampstead water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South West Water via the contact channels listed above.

Broadband Speed in Moretonhampstead TQ13

Moretonhampsteadinternet connected globe

The broadband speed you get at your Moretonhampstead home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average connection speed for Moretonhampstead with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Moretonhampstead Average Download Speed Moretonhampstead Average Upload Speed
48.43 Mbps 12.17 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Moretonhampstead. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Moretonhampstead?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Moretonhampstead.


The first thing to consider before searching for a broadband provider in Moretonhampstead is the issue of availability. Most homes in Moretonhampstead can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Moretonhampstead?

  • Fibre broadband
    • This is the fastest type of connection you can get in Moretonhampstead
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Moretonhampstead homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Moretonhampstead.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Moretonhampstead.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Moretonhampstead broadband value for money

Moretonhampstead broadband bill

You should also think about how much it costs for the broadband in Moretonhampstead. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a broadband connection in Moretonhampstead. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Moretonhampstead Broadband Reliability

The reliability of the broadband connection is in Moretonhampstead must also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Moretonhampstead home is going to be important.

Moretonhampstead broadband customer support

Lastly, the customer service of your Moretonhampstead internet connection is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query efficiently and quickly should be considered when you choose a broadband provider in Moretonhampstead.


Broadband FAQ

Below we've answered some our the most common questions that customers in Moretonhampstead ask about their broadband.

Broadband FAQs

What's the average broadband speed in Moretonhampstead?

The average broadband speed in Moretonhampstead is:

Moretonhampstead Average Download Speed Moretonhampstead Average Upload Speed
48.43 Mbps 12.17 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Moretonhampstead, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Moretonhampstead house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table to find out the kind of broadband speed you should choose when getting connected in Moretonhampstead.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Moretonhampstead

Corded telephone area code Moretonhampstead

The landline area code, sometimes called the dialling code, for Moretonhampstead is 01647. If you call someone in Moretonhampstead, and you are not in the same area, you must add 01647 before the number you're trying to call.

How much does an 01647 Moretonhampstead call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Moretonhampstead

Residents in Moretonhampstead are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Moretonhampstead home to the gas and electricity networks.

In many cases you won't need to contact the Moretonhampstead distribution network operator, but should the need arise, you can find the distribution network operator for Moretonhampstead below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Moretonhampstead

The electricity distribution network operator for Moretonhampstead is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Moretonhampstead

There are no power plants within a 10 mile radius of Moretonhampstead.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near Moretonhampstead

If you've ever wondered which municipalities are within reach of Moretonhampstead, in the below table you will find the five nearest towns and cities to Moretonhampstead.

Closest five municipalities to Moretonhampstead
Municipality Distance from Moretonhampstead
Bovey Tracey -
Chudleigh -
Widecombe in the Moor -
Buckfastleigh 4.02 miles
Newton Abbot 7.38 miles