Utilities in <u>Morpeth

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Your Complete Guide to Utilities in Morpeth

Are you moving and want to know more about Morpeth? Our utilities guide to Morpeth will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Morpeth water and sewerage. Keep reading to learn everything about utilities in Morpeth.

About Morpeth, Northumberland

Morpeth NE61 has a population of 14,403 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Morpeth?

Morpeth water services are supplied by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

How to reach your water provider in Morpeth

Ringing a contact number for Northumbrian Water is one of many contact methods to deal with your Morpeth water account.

Below, you can find the principal telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, by composing a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Morpeth

Water bill in Morpeth

Water rates in Morpeth depend on whether your home has a water meter or not. You can easily find out whether your Morpeth water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Morpeth water rates will have a meter number listed on their water bills.

Metered Customers in Morpeth

Customers that have a water meter at their Morpeth home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Morpeth home.

Unmetered Customers in Morpeth

Customers that don't have a water meter at their Morpeth home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Morpeth home.

Water rates for unmetered customers in Morpeth will be based on the rateable value of your home. The rateable value calculation of your Morpeth water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Morpeth may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Morpeth?

The average water bill Morpeth residents are billed is £14.83 monthly, which works out at £178 annually.

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How do I pay my Morpeth water bill?

First of all, you will need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Morpeth bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Morpeth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Morpeth NE61, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Morpeth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Morpeth have about their water supply.

Frequently Asked Questions About Water in Morpeth

Is the tap water in Morpeth safe to drink?

Yes! It's safe to drink the tap water in Morpeth. You can rest assured that Morpeth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Morpeth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Morpeth water to make it drinkable.

Where does the water in Morpeth come from?

There are three main sources of water that supply Morpeth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Morpeth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Morpeth is below 60ppm, this means the water in in Morpeth is rated as soft water.

What does this mean?

The water supply to your home in Morpeth contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Morpeth.

Morpeth No Water

If there isn't any running water in your Morpeth home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Morpeth.

If there is no water at your Morpeth home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Morpeth.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Morpeth water leak or flooding

Morpeth water problems could be anything from flooding or a leak, to a burst water main in your Morpeth home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Morpeth property, you should try to do one of the following as long as it's safe to do so:

  1. Call Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Northumbrian Water website and fill out the online form.

Why does the water in Morpeth taste strange?

If you notice a change in taste or smell with your Morpeth water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Morpeth water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Morpeth water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Northumbrian Water on the contact details above.

Internet in Morpeth NE61

Morpethinternet connected globe

The speed of your broadband connection at your Morpeth home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Morpeth with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Morpeth Average Download Speed Morpeth Average Upload Speed
42.57 Mbps 10.73 Mbps
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The type of internet connection you have can have an effect on the speed you get in Morpeth. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection available.

What to look for when searching for a broadband provider in Morpeth?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Morpeth.

Availability

The first thing to consider whilst searching for a broadband provider in Morpeth is the availability. Whilst many homes in Morpeth should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Morpeth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Morpeth
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Morpeth homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Morpeth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Morpeth.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Morpeth broadband cost

Morpeth broadband bill

You should also think about the monthly cost of broadband in Morpeth. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Morpeth. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Morpeth Broadband Reliability

The reliability of broadband in Morpeth should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Morpeth home is something to think about.

Morpeth broadband customer support

Our final tip, the customer support of your Morpeth internet connection is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Morpeth.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Morpeth have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Morpeth?

The average broadband speed in Morpeth is:

Morpeth Average Download Speed Morpeth Average Upload Speed
42.57 Mbps 10.73 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Morpeth, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Morpeth home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to the kind of broadband speed you should pick when getting connected in Morpeth.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Morpeth

Corded telephone area code Morpeth

The telephone area code, sometimes called the landline dialling code, for Morpeth is 01670. If you're calling somebody in Morpeth, and you are not in the same area, you must add 01670 before the number you're trying to call.

How much does an 01670 Morpeth call cost?

If you have calls included with your landline or mobile tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Morpeth

Residents of Morpeth can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Morpeth home to the electricity grid and gas networks.

More often than not you won't need to contact the Morpeth distribution network operator, but if you do, you can quickly find out which DNO covers Morpeth right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Morpeth

The electricity distribution network operator for Morpeth is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Morpeth

There are no power plants within a 10 mile radius of Morpeth.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Morpeth

You might be wondering which municipalities are within reach of Morpeth, in the below table you will find the five nearest towns and cities to Morpeth.

Closest five municipalities to Morpeth
Municipality Distance from Morpeth
Mitford -
West Sleekburn 1.7 miles
Guidepost 1.7 miles
Stakeford 1.7 miles
Bomarsund 1.7 miles