Utilities in <u>Mouldsworth

Need help with your utilities in Mouldsworth?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Mouldsworth

If you've moved and have questions about Mouldsworth? Our complete guide to utilities in Mouldsworth will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Mouldsworth water and sewerage. Keep reading to learn everything about utilities in Mouldsworth.

About Mouldsworth, Cheshire

Mouldsworth CH3 has a population of 327 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Mouldsworth?

Mouldsworth water services are provided by Dee Valley Water. Here are the main contact numbers for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, and United Utilities:

How to reach your water providers in Mouldsworth

Speaking to an advisor at Dee Valley Water, Dwr Cymru Welsh Water or Severn Trent is just one method of contact to discuss your Mouldsworth water problems.

Dee Valley Water contact numbers

In the table below we have listed the main contact numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water phone number Dee Valley Water Emergency phone number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365

Dwr Cymru Welsh Water contact numbers

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Mouldsworth?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Mouldsworth?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Severn Trent contact numbers

In the table below we have listed the main contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities contact numbers

In the table below we have listed the main contact numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Speaking to an advisor at Dee Valley Water is just one method of contact to discuss your Mouldsworth water problems.

Write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities

You can also write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities, either by email or with a letter in the post. You can also send your request via the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities website.

Dee Valley Water

If you want to email Dee Valley Water, you must use the following email address:

Dee Valley Water Email Address
waterregulations@hafrendyfrdwy.co.uk

Dwr Cymru Welsh Water

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Mouldsworth

Water bill in Mouldsworth

Water rates in Mouldsworth will vary depending on if your home has a water meter or not. You can easily check if your Mouldsworth water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Mouldsworth water rates will have a meter number listed on their water bills.

Metered Customers in Mouldsworth

Customers who have a water meter installed at their Mouldsworth property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. Whilst the variable charges are for the consumption at your Mouldsworth home.

Unmetered Customers in Mouldsworth

Customers who don't have a meter at their Mouldsworth home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Mouldsworth home.

As an unmetered customer, the rate you pay for water in Mouldsworth is going to be based on the rateable value of your home. The rateable value calculation of your Mouldsworth water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Mouldsworth could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Mouldsworth?

The average water bill Mouldsworth residents are billed will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Dee Valley Water - -
Dwr Cymru Welsh Water £15.17 £182
Severn Trent £16.58 £199
United Utilities £16.83 £202
water billSelectra blue

Expensive Mouldsworth water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Mouldsworth water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Mouldsworth water bill?

You will first need to register with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. Once you've registered an account with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Mouldsworth bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Mouldsworth?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Mouldsworth CH3, your water suppliers are Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mouldsworth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Mouldsworth have about their water supply.

Frequently Asked Questions About Water in Mouldsworth

Is water from the tap in Mouldsworth safe to drink?

Yes! It's safe to drink the tap water in Mouldsworth. You can rest assured that Mouldsworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Mouldsworth water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Mouldsworth water to make it drinkable.

Where does the water in Mouldsworth come from?

There are three main sources of water that supply Mouldsworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Mouldsworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Mouldsworth is below 60ppm, that makes the water hardness in in Mouldsworth is rated as soft water.

What does this mean?

The water supply to your home in Mouldsworth contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Mouldsworth.

Mouldsworth No Water

If you don't have any running water in your Mouldsworth home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Mouldsworth.

If there is no water at your Mouldsworth home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Mouldsworth.

If you don't have any cold water, not even a trickle, contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Mouldsworth water leak or flooding

Mouldsworth water problems can include anything from a leak, a burst water main, or flooding in your Mouldsworth home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Mouldsworth property, you must do one of the following as soon as possible:

  1. Contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website and fill out the online form.

Why does the water in Mouldsworth taste strange?

If you detect a difference in smell or taste of your Mouldsworth water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Mouldsworth water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Mouldsworth water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities via the contact channels listed above.

Broadband Speed in Mouldsworth CH3

Mouldsworthinternet connected globe

The speed of your broadband connection at your Mouldsworth home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Mouldsworth with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mouldsworth Average Download Speed Mouldsworth Average Upload Speed
59.35 Mbps 13.25 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Mouldsworth?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Mouldsworth?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can have an effect on the speed you get in Mouldsworth. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Mouldsworth?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've listed the four important points that you should consider when choosing an internet provider in Mouldsworth.

Availability

The first thing you need to think about whilst choosing an internet provider in Mouldsworth is what's available. Most homes in Mouldsworth can take advantage of fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Mouldsworth?

  • Fibre broadband
    • This is fastest connection that's currently available in Mouldsworth
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Mouldsworth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Mouldsworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Mouldsworth.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Mouldsworth?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Mouldsworth?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Mouldsworth broadband value for money

Mouldsworth broadband bill

You should also think about how much it costs for the broadband in Mouldsworth. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Mouldsworth. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Mouldsworth Broadband Reliability

How reliable the broadband is in Mouldsworth must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Mouldsworth home will be an important thing to consider.

Mouldsworth broadband technical support

Lastly, the technical support for your Mouldsworth internet connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Mouldsworth.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Mouldsworth have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Mouldsworth?

The average broadband speed in Mouldsworth is:

Mouldsworth Average Download Speed Mouldsworth Average Upload Speed
59.35 Mbps 13.25 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Mouldsworth, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Mouldsworth property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to which speed you should choose when getting connected in Mouldsworth.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Mouldsworth

Corded telephone area code Mouldsworth

The telephone area code, sometimes called the landline dialling code, for Mouldsworth is 01928. If you call someone in Mouldsworth, and you are not in the same area, you should add 01928 to the number you'd like to call.

How much does an 01928 Mouldsworth call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Mouldsworth

People living in Mouldsworth are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Mouldsworth home to the electricity grid and gas networks.

In many cases you won't need to speak to the Mouldsworth distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Mouldsworth below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Mouldsworth

The electricity distribution network operator for Mouldsworth is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Mouldsworth?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Mouldsworth?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Mouldsworth

There are no power plants within a 10 mile radius of Mouldsworth.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Mouldsworth

Perhaps you're wondering which towns and cities are close to Mouldsworth, we've found the five closest municipalities to Mouldsworth.

Closest five municipalities to Mouldsworth
Municipality Distance from Mouldsworth
Tarvin 0.01 miles
Huntington 0.01 miles
Boughton 0.01 miles
Tattenhall 0.01 miles