Utilities in <u>Mount Batten

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A Complete Guide to Utilities in Mount Batten

Are you moving and want to know more about Mount Batten? Our complete guide to utilities in Mount Batten is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Mount Batten water and sewerage. Keep reading to learn everything about utilities in Mount Batten.

About Mount Batten, Devon

Mount Batten PL9 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Mount Batten?

Mount Batten water services are provided by South West Water. In the table below are the contact numbers for South West Water:

Getting in touch with your water supplier for Mount Batten

Ringing a contact number for South West Water is one of many contact methods to discuss your Mount Batten water issues.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, by composing a letter or sending an email. You can even send your message through the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Mount Batten

Water bill in Mount Batten

Water rates in Mount Batten are based on if your home has a water meter or not. It's easy to find out if your Mount Batten water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Mount Batten water rates will have a meter number listed on their water bills.

Metered Customers in Mount Batten

Customers that have a water meter at their Mount Batten house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Mount Batten home.

Unmetered Customers in Mount Batten

Customers that don't have a water meter at their Mount Batten home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Mount Batten home.

Water rates for unmetered customers in Mount Batten is based on the rateable value of your home. The rateable value of your Mount Batten water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Mount Batten may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Mount Batten?

The average water bill Mount Batten residents are billed is £18.17 each month, that's £218 a year.

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How do I pay my Mount Batten water bill?

First, you must sign up and register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Mount Batten bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Mount Batten?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mount Batten PL9, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mount Batten Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Mount Batten have about their water supply.

Frequently Asked Questions About Water in Mount Batten

Is tap water in Mount Batten safe to drink?

Yes! It's safe to drink the tap water in Mount Batten. You can rest assured that Mount Batten water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Mount Batten water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Mount Batten water to make it drinkable.

Where does the water in Mount Batten come from?

There are three main sources of water that supply Mount Batten:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Mount Batten

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Mount Batten is below 60ppm, that makes the water hardness in in Mount Batten is rated as soft water.

What does this mean?

The clean water supply to your home in Mount Batten contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Mount Batten.

Mount Batten No Water

If you don't have any running water in your Mount Batten home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Mount Batten.

If there is no water at your Mount Batten home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Mount Batten.

If your home has no cold water, not even a trickle, contact South West Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Mount Batten water leak or flooding

Mount Batten water problems could be anything from a burst water main or flooding, to a leak in your Mount Batten home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Mount Batten property, you must do one of the following as soon as possible:

  1. Ring South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water website and fill in the form to report the problem.

Why does the water in Mount Batten taste strange?

If you find the taste or smell is different with your Mount Batten water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Mount Batten water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Mount Batten water.

If you have questions about your water's taste, smell, or appearance, you can speak to South West Water using the contact information above.

Broadband in Mount Batten PL9

Mount Batteninternet connected globe

The speed of your broadband connection at your Mount Batten home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average internet speed in Mount Batten with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mount Batten Average Download Speed Mount Batten Average Upload Speed
63.20 Mbps 11.30 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Mount Batten. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection that's available.

Things to consider when choosing an internet provider in Mount Batten?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in Mount Batten.

Availability

The first thing you need to think about whilst choosing an internet provider in Mount Batten is the issue of availability. The majority of homes in Mount Batten should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Mount Batten?

  • Fibre broadband
    • This is the fastest available internet connection in Mount Batten
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Mount Batten homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Mount Batten.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Mount Batten.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Mount Batten broadband value for money

Mount Batten broadband bill

You also need to consider the price you pay for broadband in Mount Batten. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the fine print of the deal when you sign up for a internet connection in Mount Batten. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Mount Batten Broadband Reliability

The reliability of the broadband connection is in Mount Batten must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Mount Batten home is going to be important.

Mount Batten broadband technical support

Lastly, the customer service of your Mount Batten broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Mount Batten.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Mount Batten have about broadband internet.

Broadband FAQs

Is the internet fast in Mount Batten?

The average broadband speed in Mount Batten is:

Mount Batten Average Download Speed Mount Batten Average Upload Speed
63.20 Mbps 11.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Mount Batten, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Mount Batten property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

That would depend on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should choose for a broadband service in Mount Batten.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Mount Batten

Corded telephone area code Mount Batten

The telephone area code, sometimes called the landline dialling code, for Mount Batten is 01806. If you call someone in Mount Batten, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Mount Batten call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Mount Batten

Residents in Mount Batten are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Mount Batten home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Mount Batten distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Mount Batten right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Mount Batten

The electricity distribution network operator for Mount Batten is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mount Batten

There are no power plants within a 10 mile radius of Mount Batten.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Mount Batten

You might be wondering which municipalities are within reach of Mount Batten, we've found the five closest municipalities to Mount Batten.

Closest five municipalities to Mount Batten
Municipality Distance from Mount Batten
Heybrook Bay -
Plymstock -
Noss Mayo 1.65 miles
Brixton 1.65 miles
Newton Ferrers 1.65 miles