Utilities in <u>Mountnessing

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A Complete Guide to Utilities in Mountnessing

If you just moved and have some questions about Mountnessing? Our complete guide to utilities in Mountnessing will help you to find out everything about broadband, area codes, power generation and energy distributors, and Mountnessing water and sewerage. Keep reading to learn everything about utilities in Mountnessing.

About Mountnessing, Essex

Mountnessing CM15 has a population of 1,183 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Mountnessing?

Mountnessing water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Mountnessing

Ringing a contact number for Affinity Water, Anglian Water or Essex & Suffolk Water is one of many options to discuss your Mountnessing water account.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water phone numbers

In the table below we have listed the main phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water phone numbers

In the table below we have listed the main phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water, Anglian Water, Essex & Suffolk Water, or is one of many options to discuss your Mountnessing water account.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Affinity Water, Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also submit your request on the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Mountnessing

Water bill in Mountnessing

Water rates in Mountnessing are based on if your home has a water meter or not. You can easily check if your Mountnessing water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Mountnessing water rates will have a meter number listed on their water bills.

Metered Customers in Mountnessing

Customers who have a water meter installed at their Mountnessing property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Mountnessing home.

Unmetered Customers in Mountnessing

Customers that don't have a water meter at their Mountnessing home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Mountnessing home.

The rate unmetered customers pay for water in Mountnessing is based on the rateable value of your home. The rateable value part of your Mountnessing water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Mountnessing may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Mountnessing?

The average water bill Mountnessing residents are being charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Mountnessing water bill?

First of all, you will need to register with Affinity Water, Anglian Water, or Essex & Suffolk Water. After you've registered with Affinity Water, Anglian Water, or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Mountnessing bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Mountnessing?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Mountnessing CM15, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mountnessing Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Mountnessing have about their water supply.

Frequently Asked Questions About Water in Mountnessing

Is tap water in Mountnessing safe to drink?

Yes! It's safe to drink the tap water in Mountnessing. You can rest assured that Mountnessing water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Mountnessing water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Mountnessing water to make it drinkable.

Where does the water in Mountnessing come from?

There are three main sources of water that supply Mountnessing:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Mountnessing

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Mountnessing is over 201ppm, this means the water in Mountnessing is rated as hard water.

What does this mean?

The water being supplied to your home in Mountnessing contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Mountnessing.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Mountnessing No Water

If you have no water in your Mountnessing home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Mountnessing.

If there is no water at your Mountnessing home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Mountnessing.

If your home has no cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water, Anglian Water, or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Mountnessing water leak or flooding

Mountnessing water problems might include anything from a burst water main or flooding, to a leak in your Mountnessing home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Mountnessing property, you should try to do one of the following as long as it's safe to do so:

  1. Call Affinity Water, Anglian Water, or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill out the online form.

Why does the water in Mountnessing taste strange?

If you find the taste or smell is different with your Mountnessing water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Mountnessing water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Mountnessing water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water, Anglian Water, or Essex & Suffolk Water on the contact details above.

Internet in Mountnessing CM15

Mountnessinginternet connected globe

The broadband speed you get at your Mountnessing home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Mountnessing with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mountnessing Average Download Speed Mountnessing Average Upload Speed
60.40 Mbps 16.90 Mbps
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The type of internet connection you have can affect the speed you get at your home in Mountnessing. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

What to look for when picking a broadband provider in Mountnessing?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points to think about when picking a broadband provider in Mountnessing.

Availability

The first thing you need to think about before picking a broadband provider in Mountnessing is the issue of availability. Most homes in Mountnessing should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Mountnessing?

  • Fibre broadband
    • This is fastest connection that's currently available in Mountnessing
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Mountnessing homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Mountnessing.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Mountnessing.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Mountnessing broadband cost

Mountnessing broadband bill

Another important consideration is the monthly cost of broadband in Mountnessing. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you commit to a internet connection in Mountnessing. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Mountnessing Broadband Reliability

How reliable the broadband is in Mountnessing should also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Mountnessing home is something to think about.

Mountnessing broadband customer service

Finally, the technical support for your Mountnessing broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly should be considered when selecting an internet provider in Mountnessing.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Mountnessing have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Mountnessing?

The average broadband speed in Mountnessing is:

Mountnessing Average Download Speed Mountnessing Average Upload Speed
60.40 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Mountnessing, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Mountnessing property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Check out the table below to find out which speed you should pick when signing up for broadband in Mountnessing.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Mountnessing

Corded telephone area code Mountnessing

The telephone dialling code, sometimes called the area code, for Mountnessing is 01806. If you're calling somebody in Mountnessing, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Mountnessing call cost?

If you have a call plan with your landline or mobile tariff, then the call cost will probably be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Mountnessing

People living in Mountnessing are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Mountnessing home to the electricity grid and gas networks.

More often than not you won't need to contact the Mountnessing distribution network operator, but should you ever need to, you can quickly find out which DNO covers Mountnessing right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Mountnessing

The electricity distribution network operator for Mountnessing is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mountnessing

There are no power plants within a 10 mile radius of Mountnessing.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Mountnessing

Perhaps you're wondering which towns and cities are nearby Mountnessing, in the table below you can see the closest five municipalities to Mountnessing.

Closest five municipalities to Mountnessing
Municipality Distance from Mountnessing
Stondon Massey -
Doddinghurst -
Kelvedon Hatch -