Utilities in <u>Murton Village

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A Complete Guide to Utilities in Murton Village

Are you moving and want to know more about Murton Village? Our complete guide to utilities in Murton Village will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Murton Village water and sewerage. Keep reading to learn everything about utilities in Murton Village.

About Murton Village, Northumberland

Murton Village NE27 has a population of 7,676 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Murton Village?

Murton Village water utilities are supplied by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Murton Village

Calling a phone number for Northumbrian Water is one of many contact methods to discuss your Murton Village water problems.

Below, you can find the principal contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Murton Village

Water bill in Murton Village

Water rates in Murton Village are based on if your home has a water meter or not. You can easily check if your Murton Village water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Murton Village water rates will have a meter number listed on their water bills.

Metered Customers in Murton Village

Customers that have a water meter at their Murton Village property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Murton Village home.

Unmetered Customers in Murton Village

Customers that don't have a water meter at their Murton Village home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Murton Village home.

As an unmetered customer, the rate you pay for water in Murton Village is going to be based on the rateable value of your home. The rateable value of your Murton Village water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Murton Village could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Murton Village?

The average water bill Murton Village residents are billed is £14.83 per month, which is £178 a year.

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How do I pay my Murton Village water bill?

First of all, you will need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Murton Village bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Murton Village?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Murton Village NE27, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Murton Village Water Frequently Asked Questions

Below we have answered some common questions that customers in Murton Village have about their water supply.

Frequently Asked Questions About Water in Murton Village

Is water from the tap in Murton Village safe to drink?

Yes! It's safe to drink the tap water in Murton Village. You can rest assured that Murton Village water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Murton Village water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Murton Village water to make it drinkable.

Where does the water in Murton Village come from?

There are three main sources of water that supply Murton Village:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Murton Village

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Murton Village is below 60ppm, this means the water in in Murton Village is rated as soft water.

What does this mean?

The clean water supply to your home in Murton Village contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Murton Village.

Murton Village No Water

If there isn't any running water in your Murton Village home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Murton Village.

If there is no water at your Murton Village home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Murton Village.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Murton Village water leak or flooding

Murton Village water problems can include anything from a leak, a burst water main, or flooding in your Murton Village home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Murton Village property, you must do one of the following as soon as possible:

  1. Ring Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and fill out the online form.

Why does the water in Murton Village taste strange?

If you detect a difference in smell or taste of your Murton Village water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Murton Village water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Murton Village water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Northumbrian Water using the contact information above.

Internet in Murton Village NE27

Murton Villageinternet connected globe

The speed of your broadband connection at your Murton Village home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see how it compares to the average connection speed for Murton Village with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Murton Village Average Download Speed Murton Village Average Upload Speed
86.13 Mbps 15.67 Mbps
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The internet connection type you have can have an effect on the speed you get in Murton Village. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when searching for a broadband provider in Murton Village?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points worth considering before searching for a broadband provider in Murton Village.

Availability

The first thing you need to think about before searching for a broadband provider in Murton Village is the issue of availability. Most homes in Murton Village can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Murton Village?

  • Fibre broadband
    • This is fastest connection that's currently available in Murton Village
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Murton Village homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Murton Village.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Murton Village.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Murton Village broadband price

Murton Village broadband bill

You should also think about the price you pay for broadband in Murton Village. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal before you commit to a broadband connection in Murton Village. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Murton Village Broadband Reliability

The reliability of broadband in Murton Village also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Murton Village home will be an important thing to consider.

Murton Village broadband customer support

Lastly, the customer support of your Murton Village broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query efficiently and quickly should be considered when you choose a broadband provider in Murton Village.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Murton Village have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Murton Village?

The average speed of broadband in Murton Village is:

Murton Village Average Download Speed Murton Village Average Upload Speed
86.13 Mbps 15.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Murton Village, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Murton Village home. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should take when getting connected in Murton Village.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Murton Village

Corded telephone area code Murton Village

The telephone area code, sometimes called the landline dialling code, for Murton Village is 01806. If you're calling somebody in Murton Village, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Murton Village call cost?

If you have a call plan with your landline or mobile, the phone call is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Murton Village

People living in Murton Village can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Murton Village home to the gas and electricity networks.

In many cases you will never need to ever contact the Murton Village distribution network operator, but if you do, you can easily find out which DNO is responsible for Murton Village below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Murton Village

The electricity distribution network operator for Murton Village is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Murton Village

There are no power plants within a 10 mile radius of Murton Village.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Murton Village

If you've ever wondered which municipalities are close to Murton Village, we've found the five nearest towns and cities to Murton Village.

Closest five municipalities to Murton Village
Municipality Distance from Murton Village
Holystone -
Backworth -
Shiremoor -
Killingworth 2.14 miles
Royal Quays 2.21 miles