Utilities in <u>Mutley

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Your Complete Guide to Utilities in Mutley

If you just moved and have some questions about Mutley? Our comprehensive utilities guide to Mutley is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Mutley water and sewerage. Keep reading to learn everything about utilities in Mutley.

About Mutley, Devon

Mutley PL4 has a population of 3,732 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Mutley?

Mutley water services are supplied by South West Water. Here are the main contact numbers for South West Water:

Getting in touch with your water supplier for Mutley

Ringing a contact number for South West Water is one of many options to talk about your Mutley water issues.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, either by email or with a letter in the post. You can also submit your request on the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Mutley

Water bill in Mutley

Water rates in Mutley are based on if your home has a water meter or not. It's easy to find out if your Mutley water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Mutley water rates will have a meter number listed on their water bills.

Metered Customers in Mutley

Customers who have a water meter installed at their Mutley property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Mutley home.

Unmetered Customers in Mutley

Customers who don't have a meter at their Mutley home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Mutley home.

The rate unmetered customers pay for water in Mutley is going to be based on the rateable value of your home. The rateable value part of your Mutley water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Mutley could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Mutley?

The average water bill Mutley residents are charged is £18.17 monthly, which works out at £218 per year.

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How do I pay my Mutley water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Mutley bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Mutley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mutley PL4, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mutley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Mutley have about their water supply.

Frequently Asked Questions About Water in Mutley

Is tap water in Mutley safe to drink?

Yes! The tap water is safe to drink in Mutley. You can rest assured that Mutley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Mutley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Mutley water to make it drinkable.

Where does the water in Mutley come from?

There are three main sources of water that supply Mutley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Mutley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Mutley is below 60ppm, this means the water in in Mutley is rated as soft water.

What does this mean?

The water being supplied to your home in Mutley contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Mutley.

Mutley No Water

If you don't have any running water in your Mutley home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Mutley.

If there is no water at your Mutley home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Mutley.

If there is no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South West Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South West Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Mutley water leak or flooding

Mutley water problems might include anything from a leak, a burst water main, or flooding in your Mutley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Mutley property, you should try to do one of the following as long as it's safe to do so:

  1. Contact South West Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Mutley taste strange?

If you detect a difference in smell or taste of your Mutley water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Mutley water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Mutley water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with South West Water via the contact channels listed above.

Internet in Mutley PL4

Mutleyinternet connected globe

The broadband speed you get at your Mutley home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Mutley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mutley Average Download Speed Mutley Average Upload Speed
88.55 Mbps 12.50 Mbps
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The type of internet connection you have can affect your download and upload speed in Mutley. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection currently available.

Things to consider when choosing an internet provider in Mutley?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Mutley.

Availability

The first point to bear in mind before choosing an internet provider in Mutley is the issue of availability. The majority of homes in Mutley should have access to fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Mutley?

  • Fibre broadband
    • This is fastest connection that's currently available in Mutley
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Mutley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Mutley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Mutley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Mutley broadband cost

Mutley broadband bill

Another important consideration is how much it costs for the broadband in Mutley. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a broadband connection in Mutley. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Mutley Broadband Reliability

How reliable the broadband is in Mutley should also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Mutley home is going to be important.

Mutley broadband technical support

Lastly, the customer service of your Mutley internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Mutley.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Mutley have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Mutley?

The average speed of broadband in Mutley is:

Mutley Average Download Speed Mutley Average Upload Speed
88.55 Mbps 12.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Mutley, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Mutley property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea which speed you should pick when signing up for broadband in Mutley.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Mutley

Corded telephone area code Mutley

The telephone area code, sometimes called the landline dialling code, for Mutley is 01806. If you're calling somebody in Mutley, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Mutley call cost?

If calls are included with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Mutley

People living in Mutley can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Mutley home to the gas network and electricity grid.

More often than not you won't need to speak to the Mutley distribution network operator, but should you ever need to, you can find the distribution network operator for Mutley below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Mutley

The electricity distribution network operator for Mutley is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mutley

There are no power plants within a 10 mile radius of Mutley.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Mutley

Perhaps you're wondering which towns and cities are nearby Mutley, we've found the five closest municipalities to Mutley.

Closest five municipalities to Mutley
Municipality Distance from Mutley
Lipson -
Mount Gould -
St. Judes -