A Complete Guide to Utilities in Nailsworth

If you've moved and have questions about Nailsworth? Our utilities guide to Nailsworth is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Nailsworth water and sewerage. Keep reading to learn everything about utilities in Nailsworth.

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About Nailsworth, Gloucestershire

Nailsworth GL6 has a population of 7,728 and is located in the county of Gloucestershire. Gloucestershire has a population of 633,558 people.

Who supplies my water in Nailsworth?

Nailsworth water services are provided by Severn Trent. Below are the main phone numbers for Severn Trent, and Thames Water:

Getting in touch with your water suppliers for Nailsworth

Speaking to an advisor at Severn Trent or Thames Water is just one method of contact to deal with your Nailsworth water issues.

Severn Trent telephone numbers

Below, you can find the principal telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or Thames Water

Additionally, you can communicate with Severn Trent or Thames Water, by composing a letter or sending an email. You can also send your request via the Severn Trent or Thames Water website.

Severn Trent

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you can use the email address below:

Severn Trent Email Address
[email protected]

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you can use the email address below:

Thames Water Email Address
[email protected]
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Price of water in Nailsworth

Water bill in Nailsworth

Water rates in Nailsworth depend on whether your home has a water meter or not. You can easily check if your Nailsworth water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Nailsworth water rates will have a meter number listed on their water bills.

Metered Customers in Nailsworth

Customers who have a water meter installed at their Nailsworth property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or Thames Water. While the variable charges cover the usage at your Nailsworth home.

Unmetered Customers in Nailsworth

Customers that don't have a water meter at their Nailsworth home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Nailsworth home.

As an unmetered customer, the rate you pay for water in Nailsworth is going to be based on the rateable value of your home. The rateable value of your Nailsworth water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Nailsworth could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Nailsworth?

The average water bill Nailsworth residents are being charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Severn Trent £16.58 £199
Thames Water £19.33 £232

How do I pay my Nailsworth water bill?

First of all, you will need to register with Severn Trent or Thames Water. Once you've registered an account with Severn Trent or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Nailsworth bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Nailsworth?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Nailsworth GL6, your water suppliers are Severn Trent and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Nailsworth Water Frequently Asked Questions

Below we have answered some common questions that customers in Nailsworth have about their water supply.

Frequently Asked Questions About Water in Nailsworth

Is tap water in Nailsworth safe to drink?

Yes! The tap water is safe to drink in Nailsworth. You can rest assured that Nailsworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Nailsworth water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Nailsworth water to make it drinkable.

Where does the water in Nailsworth come from?

There are three main sources of water that supply Nailsworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Nailsworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Nailsworth is more than 201ppm, that means the water hardness in Nailsworth is rated as hard water.

What does this mean?

The water being supplied to your home in Nailsworth contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Nailsworth.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Nailsworth No Water

If you have no water in your Nailsworth home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Nailsworth.

If there is no water at your Nailsworth home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Nailsworth.

If there is no cold water, not even a trickle, contact Severn Trent or Thames Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Severn Trent or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Nailsworth water leak or flooding

Nailsworth water problems can include anything from a leak, a burst water main, or flooding in your Nailsworth home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Nailsworth property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Severn Trent or Thames Water website and fill in the form to report the problem.

Why does the water in Nailsworth taste strange?

If you notice a change in taste or smell with your Nailsworth water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Nailsworth water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Nailsworth water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Severn Trent or Thames Water using the contact information above.

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Internet in Nailsworth GL6

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The speed of your broadband connection at your Nailsworth home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Nailsworth with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Nailsworth Average Download Speed Nailsworth Average Upload Speed
56.45 Mbps 24.30 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Nailsworth. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when searching for a broadband provider in Nailsworth?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points to think about when searching for a broadband provider in Nailsworth.

Availability

The first point to bear in mind before searching for a broadband provider in Nailsworth is the availability. Most homes in Nailsworth can take advantage of fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Nailsworth?

  • Fibre broadband
    • This is fastest connection that's currently available in Nailsworth
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Nailsworth homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Nailsworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Nailsworth.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Nailsworth broadband cost

Nailsworth broadband bill

You also need to consider the price you pay for broadband in Nailsworth. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a broadband connection in Nailsworth. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Nailsworth Broadband Reliability

The reliability of the broadband connection is in Nailsworth must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Nailsworth home is going to be important.

Nailsworth broadband customer support

Our final tip, the customer support of your Nailsworth broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner should be considered when you choose a broadband provider in Nailsworth.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Nailsworth have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Nailsworth?

The average speed of broadband in Nailsworth is:

Nailsworth Average Download Speed Nailsworth Average Upload Speed
56.45 Mbps 24.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Nailsworth, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Nailsworth house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below to find out which speed you should pick for a broadband service in Nailsworth.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Nailsworth

Corded telephone area code Nailsworth

The telephone area code, sometimes called the landline dialling code, for Nailsworth is 01806. When making a call to someone in Nailsworth, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Nailsworth call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Nailsworth

People living in Nailsworth are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Nailsworth home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Nailsworth distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Nailsworth below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Nailsworth

The electricity distribution network operator for Nailsworth is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Nailsworth

There are no power plants within a 10 mile radius of Nailsworth.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Nailsworth

You might be wondering which municipalities are close to Nailsworth, in the below table you will find the closest five municipalities to Nailsworth.

Closest five municipalities to Nailsworth
Municipality Distance from Nailsworth
Stroud 1.73 miles
Tetbury 2.94 miles
Stonehouse 4.87 miles
Dursley 7.71 miles