Utilities in <u>Nantwich

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Your Complete Guide to Utilities in Nantwich

If you've moved and have questions about Nantwich? Our comprehensive utilities guide to Nantwich is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Nantwich water and sewerage. Keep reading to learn everything about utilities in Nantwich.

About Nantwich, Cheshire

Nantwich CW5 has a population of 17,226 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Nantwich?

Nantwich water services are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to reach your water provider in Nantwich

Ringing a contact number for United Utilities is just one method of contact to talk about your Nantwich water issues.

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, you have the choice of posting a letter or sending an email. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Nantwich

Water bill in Nantwich

Water rates in Nantwich are based on if your home has a water meter or not. You can easily check if your Nantwich water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Nantwich water rates will have a meter number listed on their water bills.

Metered Customers in Nantwich

Customers that have a water meter at their Nantwich house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Nantwich home.

Unmetered Customers in Nantwich

Customers who don't have a meter at their Nantwich home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Nantwich home.

As an unmetered customer, the rate you pay for water in Nantwich is based on the rateable value of your home. The rateable value part of your Nantwich water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Nantwich could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Nantwich?

The average water bill Nantwich residents are billed is £16.83 monthly, which works out at £202 annually.

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How do I pay my Nantwich water bill?

First, you must sign up and register with United Utilities. Once you've registered an account with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Nantwich bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Nantwich?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Nantwich CW5, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Nantwich Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Nantwich have about their water supply.

Frequently Asked Questions About Water in Nantwich

Is water from the tap in Nantwich safe to drink?

Yes! You can drink the tap water in Nantwich. You can rest assured that Nantwich water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Nantwich water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Nantwich water to make it drinkable.

Where does the water in Nantwich come from?

There are three main sources of water that supply Nantwich:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Nantwich

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Nantwich is more than 201ppm, that makes the water hardness in Nantwich is rated as hard water.

What does this mean?

The clean water supply to your home in Nantwich contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Nantwich.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Nantwich No Water

If there isn't any running water in your Nantwich home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Nantwich.

If there is no water at your Nantwich home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Nantwich.

If there is no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Nantwich water leak or flooding

Nantwich water problems can include anything from a burst water main or flooding, to a leak in your Nantwich home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Nantwich property, you must do one of the following as soon as possible:

  1. Ring United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the United Utilities website and complete the online form to report the issue.

Why does the water in Nantwich taste strange?

If you notice a change in taste or smell with your Nantwich water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Nantwich water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Nantwich water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities using the contact information above.

Broadband in Nantwich CW5

Nantwichinternet connected globe

The speed of your broadband connection at your Nantwich home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Nantwich with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Nantwich Average Download Speed Nantwich Average Upload Speed
50.30 Mbps 12.30 Mbps
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The type of internet connection you have can have an effect on the speed you get in Nantwich. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when searching for a broadband provider in Nantwich?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Nantwich.

Availability

The first thing to consider before searching for a broadband provider in Nantwich is the issue of availability. Most homes in Nantwich should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Nantwich?

  • Fibre broadband
    • This is fastest connection that's currently available in Nantwich
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Nantwich homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Nantwich.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Nantwich.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Nantwich broadband cost

Nantwich broadband bill

You also need to consider the price you pay for broadband in Nantwich. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a broadband connection in Nantwich. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Nantwich Broadband Reliability

The reliability of broadband in Nantwich should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to do your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Nantwich home is going to be important.

Nantwich broadband customer support

Our final tip, the technical support for your Nantwich broadband internet is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Nantwich.

Broadband FAQ

Below we've answered some our the most common questions that customers in Nantwich have about broadband internet.

Broadband FAQs

Is the internet fast in Nantwich?

The average speed of broadband in Nantwich is:

Nantwich Average Download Speed Nantwich Average Upload Speed
50.30 Mbps 12.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Nantwich, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Nantwich home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Have a look at the following table for a rough guide to what sort of download speed you should pick for a broadband service in Nantwich.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Nantwich

Corded telephone area code Nantwich

The landline area code, sometimes called the dialling code, for Nantwich is 01806. If you call someone in Nantwich, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Nantwich call cost?

If calls are included with your mobile or landline tariff, the phone call should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Nantwich

Residents in Nantwich are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Nantwich home to the gas network and electricity grid.

In many cases you will never need to ever contact the Nantwich distribution network operator, but if you do, you can quickly find out which DNO covers Nantwich below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Nantwich

The electricity distribution network operator for Nantwich is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Nantwich

There are no power plants within a 10 mile radius of Nantwich.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Nantwich

If you've ever wondered which municipalities are within reach of Nantwich, in the below table you will find the five nearest towns and cities to Nantwich.

Closest five municipalities to Nantwich
Municipality Distance from Nantwich
Crewe 2.73 miles
Tarporley 8.26 miles
Middlewich 9.12 miles