Utilities in <u>Neston

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Your Complete Guide to Utilities in Neston

Are you moving and want to know more about Neston? Our comprehensive utilities guide to Neston will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Neston water and sewerage. Keep reading to learn everything about utilities in Neston.

About Neston, Cheshire

Neston CH64 has a population of 15,064 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Neston?

Neston water utilities are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to get in touch with the water supplier in Neston

Ringing a contact number for United Utilities is one of many contact methods to talk about your Neston water problems.

Below, you can find the principal phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also write to United Utilities, you have the choice of posting a letter or sending an email. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Neston

Water bill in Neston

Water rates in Neston will vary depending on if your home has a water meter or not. You can easily check if your Neston water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Neston water rates will have a meter number listed on their water bills.

Metered Customers in Neston

Customers that have a water meter at their Neston house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Neston home.

Unmetered Customers in Neston

Customers who don't have a meter at their Neston home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Neston home.

The rate unmetered customers pay for water in Neston will be based on the rateable value of your home. The rateable value calculation of your Neston water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Neston could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Neston?

The average water bill Neston residents are billed is £16.83 per month, which is £202 annually.

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How do I pay my Neston water bill?

You will first need to register with United Utilities. After you register your details with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Neston bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Neston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Neston CH64, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Neston Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Neston have about their water supply.

Frequently Asked Questions About Water in Neston

Is tap water in Neston safe to drink?

Yes! It's safe to drink the tap water in Neston. You can rest assured that Neston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Neston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Neston water to make it drinkable.

Where does the water in Neston come from?

There are three main sources of water that supply Neston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Neston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Neston is below 60ppm, this means the water in in Neston is rated as soft water.

What does this mean?

The water being supplied to your home in Neston contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Neston.

Neston No Water

If you have no water in your Neston home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Neston.

If there is no water at your Neston home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Neston.

If your home has no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Neston water leak or flooding

Neston water problems might include anything from flooding or a leak, to a burst water main in your Neston home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Neston property, you need to do one of the following as quickly as you can:

  1. Contact United Utilities whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the United Utilities website and fill in the form to report the problem.

Why does the water in Neston taste strange?

If you notice a change in taste or smell with your Neston water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Neston water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Neston water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with United Utilities on the contact details above.

Broadband Speed in Neston CH64

Nestoninternet connected globe

The speed of your internet connection at your Neston home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Neston with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Neston Average Download Speed Neston Average Upload Speed
74.23 Mbps 16.83 Mbps
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The internet connection type you have can affect the speed you get at your home in Neston. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when choosing an internet provider in Neston?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, let's take a look at the top four points to think about when choosing an internet provider in Neston.

Availability

The first thing you need to think about whilst choosing an internet provider in Neston is what's available. Most homes in Neston can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Neston?

  • Fibre broadband
    • This is fastest connection that's currently available in Neston
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Neston homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Neston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Neston.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Neston broadband price

Neston broadband bill

Another important consideration is the monthly cost of broadband in Neston. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet service in Neston. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Neston Broadband Reliability

The reliability of the broadband connection is in Neston also needs consideration, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Neston home will be an important thing to consider.

Neston broadband technical support

Finally, the customer support of your Neston internet connection is really important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Neston.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Neston have about broadband internet.

Broadband FAQs

How fast is the broadband in Neston?

The average speed of broadband in Neston is:

Neston Average Download Speed Neston Average Upload Speed
74.23 Mbps 16.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Neston, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Neston house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below for a rough guide to the kind of broadband speed you should take when signing up for broadband in Neston.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Neston

Corded telephone area code Neston

The telephone area code, sometimes called the landline dialling code, for Neston is 0151. If you're calling somebody in Neston, and you're located in a different region, you must add 0151 before the number you're trying to call.

How much does an 0151 Neston call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Neston

Residents in Neston can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Neston home to the gas network and electricity grid.

Most of the time you won't need to speak to the Neston distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Neston below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Neston

The electricity distribution network operator for Neston is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Neston

There are no power plants within a 10 mile radius of Neston.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Neston

If you've ever wondered which municipalities are within reach of Neston, in the below table you will find the closest five municipalities to Neston.

Closest five municipalities to Neston
Municipality Distance from Neston
Willaston -
Parkgate -
Ness -
Puddington -
Heswall 1.89 miles