Utilities in <u>Netherton

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Your Complete Guide to Utilities in Netherton

If you've moved and have questions about Netherton? Our comprehensive utilities guide to Netherton will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Netherton water and sewerage. Keep reading to learn everything about utilities in Netherton.

About Netherton, West Midlands

Netherton DY2 has a population of 15,017 and is located in the county of West Midlands. West Midlands has a population of 2,916,458 people.

Who supplies my water in Netherton?

Netherton water services are provided by Severn Trent. In the table below are the contact numbers for Severn Trent, and South Staffordshire Water:

Getting in touch with your water suppliers for Netherton

Speaking to an advisor at Severn Trent or South Staffordshire Water is just one method of contact to talk about your Netherton water account.

Severn Trent contact numbers

Below, you can find the principal contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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South Staffordshire Water contact numbers

Below, you can find the principal contact numbers for South Staffordshire Water general enquiries and emergencies.

South Staffordshire Water contact number South Staffordshire Water Emergency contact number
0345 607 0456 0800 389 1011
Mon-Fri 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or South Staffordshire Water

Additionally, you can communicate with Severn Trent or South Staffordshire Water, you have the choice of posting a letter or sending an email. You can even send your message through the Severn Trent or South Staffordshire Water website.

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you should use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

South Staffordshire Water

Customer that want to post a letter to South Staffordshire Water can do so by writing to the South Staffordshire Water address below:

South Staffordshire Water Address
Green Lane
Walsall
WS2 7PD

If you want to email South Staffordshire Water, you should use the following email address:

South Staffordshire Water Email Address
water-email@south-staffs-water.co.uk

Water rates in Netherton

Water bill in Netherton

Water rates in Netherton depend on whether your home has a water meter or not. It's easy to find out if your Netherton water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Netherton water rates will have a meter number listed on their water bills.

Metered Customers in Netherton

Customers with a water meter at their Netherton home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent or South Staffordshire Water. While the variable charges cover the usage at your Netherton home.

Unmetered Customers in Netherton

Customers who don't have a meter at their Netherton home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Netherton home.

The rate unmetered customers pay for water in Netherton is going to be based on the rateable value of your home. The rateable value of your Netherton water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Netherton could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Netherton?

The average water bill Netherton residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Severn Trent £16.58 £199
South Staffordshire Water £13.33 £160
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How do I pay my Netherton water bill?

First, you must sign up and register with Severn Trent or South Staffordshire Water. After you've registered with Severn Trent or South Staffordshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Netherton bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Severn Trent or South Staffordshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Netherton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Netherton DY2, your water suppliers are Severn Trent and South Staffordshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Netherton Water Frequently Asked Questions

Below we have answered some common questions that customers in Netherton have about their water supply.

Frequently Asked Questions About Water in Netherton

Is tap water in Netherton safe to drink?

Yes! You can drink the tap water in Netherton. You can rest assured that Netherton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Netherton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Netherton water to make it drinkable.

Where does the water in Netherton come from?

There are three main sources of water that supply Netherton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Netherton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Netherton is less than 60ppm, this means the water in in Netherton is rated as soft water.

What does this mean?

The water being supplied to your home in Netherton contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Netherton.

Netherton No Water

If you don't have any running water in your Netherton home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Netherton.

If there is no water at your Netherton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Netherton.

If you don't have any cold water, not even a trickle, contact Severn Trent or South Staffordshire Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Severn Trent or South Staffordshire Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Severn Trent or South Staffordshire Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Netherton water leak or flooding

Netherton water problems might include anything from a leak, a burst water main, or flooding in your Netherton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Netherton property, you must do one of the following as soon as possible:

  1. Call Severn Trent or South Staffordshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Severn Trent or South Staffordshire Water website and fill in the form to report the problem.

Why does the water in Netherton taste strange?

If you find the taste or smell is different with your Netherton water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Netherton water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Netherton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Severn Trent or South Staffordshire Water on the contact details above.

Broadband in Netherton DY2

Nethertoninternet connected globe

The broadband speed you get at your Netherton home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Netherton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Netherton Average Download Speed Netherton Average Upload Speed
82.10 Mbps 13.77 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Netherton. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

What to look for when searching for a broadband provider in Netherton?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've listed the four important points that you should consider when searching for a broadband provider in Netherton.

Availability

The first thing to consider when searching for a broadband provider in Netherton is the availability. The majority of homes in Netherton can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Netherton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Netherton
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Netherton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Netherton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Netherton.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Netherton broadband value for money

Netherton broadband bill

You also need to consider the monthly cost of broadband in Netherton. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a internet service in Netherton. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Netherton Broadband Reliability

The reliability of broadband in Netherton must also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Netherton home is something to think about.

Netherton broadband customer support

Lastly, the customer support of your Netherton broadband internet is really important. You might never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Netherton.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Netherton ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Netherton?

The average speed of broadband in Netherton is:

Netherton Average Download Speed Netherton Average Upload Speed
82.10 Mbps 13.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Netherton, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Netherton property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should choose for a broadband service in Netherton.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Netherton

Corded telephone area code Netherton

The landline area code, sometimes called the dialling code, for Netherton is 01384. If you're calling somebody in Netherton, and you're located in a different region, you should add 01384 to the number you'd like to call.

How much does an 01384 Netherton call cost?

If calls are included with your landline or mobile tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Netherton

Residents of Netherton can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Netherton home to the electricity grid and gas networks.

In many cases you won't need to contact the Netherton distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Netherton below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Netherton

The electricity distribution network operator for Netherton is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Netherton

There are no power plants within a 10 mile radius of Netherton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Netherton

If you've ever wondered which municipalities are within reach of Netherton, we've found the five closest municipalities to Netherton.

Closest five municipalities to Netherton
Municipality Distance from Netherton
High Hunsley 0.92 miles
Little Weighton 0.92 miles
Low Hunsley 0.92 miles
Riplingham 0.92 miles