Utilities in <u>Nettlebed

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Your Complete Guide to Utilities in Nettlebed

Are you moving and want to know more about Nettlebed? Our comprehensive utilities guide to Nettlebed is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Nettlebed water and sewerage. Keep reading to learn everything about utilities in Nettlebed.

About Nettlebed, Berkshire

Nettlebed RG9 has a population of 727 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Nettlebed?

Nettlebed water services are provided by South East Water. In the table below are the contact numbers for South East Water, and Thames Water:

How to reach your water providers in Nettlebed

Ringing a contact number for South East Water or Thames Water is one of many contact methods to talk about your Nettlebed water issues.

South East Water phone numbers

In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, either by email or with a letter in the post. You can even send your message through the South East Water or Thames Water website.

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Nettlebed

Water bill in Nettlebed

Water rates in Nettlebed will vary depending on if your home has a water meter or not. You can easily check if your Nettlebed water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Nettlebed water rates will have a meter number listed on their water bills.

Metered Customers in Nettlebed

Customers with a water meter at their Nettlebed home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Nettlebed home.

Unmetered Customers in Nettlebed

Customers who don't have a meter at their Nettlebed home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Nettlebed home.

The rate unmetered customers pay for water in Nettlebed will be based on the rateable value of your home. The rateable value calculation of your Nettlebed water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Nettlebed could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Nettlebed?

The average water bill Nettlebed residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Nettlebed water bill?

First, you must sign up and register with South East Water or Thames Water. Once you've registered an account with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Nettlebed bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Nettlebed?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Nettlebed RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Nettlebed Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Nettlebed have about their water supply.

Frequently Asked Questions About Water in Nettlebed

Is tap water in Nettlebed safe to drink?

Yes! It's safe to drink the tap water in Nettlebed. You can rest assured that Nettlebed water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Nettlebed water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Nettlebed water to make it drinkable.

Where does the water in Nettlebed come from?

There are three main sources of water that supply Nettlebed:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Nettlebed

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Nettlebed is over 276ppm, that means the water hardness in Nettlebed is rated as very hard water.

What does this mean?

The water being supplied to your home in Nettlebed contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Nettlebed.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Nettlebed No Water

If there isn't any running water in your Nettlebed home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Nettlebed.

If there is no water at your Nettlebed home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Nettlebed.

If your home has no cold water, not even a trickle, contact South East Water or Thames Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Nettlebed water leak or flooding

Nettlebed water problems might include anything from flooding or a leak, to a burst water main in your Nettlebed home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Nettlebed property, you should try to do one of the following as long as it's safe to do so:

  1. Call South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Nettlebed taste strange?

If you detect a difference in smell or taste of your Nettlebed water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Nettlebed water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Nettlebed water.

If you have questions about your water's taste, smell, or appearance, you can speak to South East Water or Thames Water via the contact channels listed above.

Broadband in Nettlebed RG9

Nettlebedinternet connected globe

The speed of your broadband connection at your Nettlebed home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average connection speed for Nettlebed with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Nettlebed Average Download Speed Nettlebed Average Upload Speed
64.67 Mbps 15.37 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Nettlebed. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when choosing an internet provider in Nettlebed?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Nettlebed.

Availability

The first thing you need to think about when choosing an internet provider in Nettlebed is what's available. Most homes in Nettlebed can take advantage of superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Nettlebed?

  • Fibre broadband
    • This is fastest connection that's currently available in Nettlebed
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Nettlebed homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Nettlebed.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Nettlebed.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Nettlebed broadband value for money

Nettlebed broadband bill

You also need to consider how much it costs for the broadband in Nettlebed. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you commit to a internet service in Nettlebed. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Nettlebed Broadband Reliability

How reliable the broadband is in Nettlebed must also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Nettlebed home is going to be important.

Nettlebed broadband technical support

Finally, the technical support for your Nettlebed internet connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem quickly and efficiently should be considered when you choose a broadband provider in Nettlebed.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Nettlebed ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Nettlebed?

The average speed of broadband in Nettlebed is:

Nettlebed Average Download Speed Nettlebed Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Nettlebed, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Nettlebed house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should choose for a broadband service in Nettlebed.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Nettlebed

Corded telephone area code Nettlebed

The telephone dialling code, sometimes called the area code, for Nettlebed is 01806. When making a call to someone in Nettlebed, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Nettlebed call cost?

If calls are included with your mobile or landline tariff, the cost of the call will probably be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Nettlebed

Residents of Nettlebed can choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Nettlebed home to the electricity grid and gas networks.

More often than not you won't need to contact the Nettlebed distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Nettlebed below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Nettlebed

The electricity distribution network operator for Nettlebed is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Nettlebed

There are no power plants within a 10 mile radius of Nettlebed.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Nettlebed

Perhaps you're wondering which towns and cities are within reach of Nettlebed, in the table below you can see the five nearest towns and cities to Nettlebed.