Utilities in <u>New Ferry

Need help with your utilities in New Ferry?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in New Ferry

If you just moved and have some questions about New Ferry? Our complete guide to utilities in New Ferry will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and New Ferry water and sewerage. Keep reading to learn everything about utilities in New Ferry.

About New Ferry, Cheshire

New Ferry CH62 has a population of 5,300 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in New Ferry?

New Ferry water services are supplied by United Utilities. Below are the main phone numbers for United Utilities:

How to get in touch with the water supplier in New Ferry

Ringing a contact number for United Utilities is one of many options to discuss your New Ferry water account.

In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to New Ferry?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to New Ferry?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to United Utilities

You can also write to United Utilities, either by email or with a letter in the post. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in New Ferry

Water bill in New Ferry

Water rates in New Ferry are based on if your home has a water meter or not. It's easy to find out if your New Ferry water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered New Ferry water rates will have a meter number listed on their water bills.

Metered Customers in New Ferry

Customers that have a water meter at their New Ferry property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your New Ferry home.

Unmetered Customers in New Ferry

Customers that don't have a water meter at their New Ferry home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your New Ferry home.

The rate unmetered customers pay for water in New Ferry will be based on the rateable value of your home. The rateable value of your New Ferry water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your New Ferry might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in New Ferry?

The average water bill New Ferry residents are charged is £16.83 per month, which is £202 annually.

water billSelectra blue

Expensive New Ferry water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive New Ferry water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my New Ferry water bill?

First, you must sign up and register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your New Ferry bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in New Ferry?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in New Ferry CH62, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

New Ferry Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in New Ferry have about their water supply.

Frequently Asked Questions About Water in New Ferry

Is water from the tap in New Ferry safe to drink?

Yes! You can drink the tap water in New Ferry. You can rest assured that New Ferry water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored New Ferry water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter New Ferry water to make it drinkable.

Where does the water in New Ferry come from?

There are three main sources of water that supply New Ferry:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in New Ferry

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in New Ferry is below 60ppm, that means the water hardness in in New Ferry is rated as soft water.

What does this mean?

The water being supplied to your home in New Ferry contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in New Ferry.

New Ferry No Water

If you have no water in your New Ferry home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in New Ferry.

If there is no water at your New Ferry home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting New Ferry.

If you don't have any cold water, not even a trickle, contact United Utilities for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Examine the Twitter account of United Utilities, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

New Ferry water leak or flooding

New Ferry water problems might include anything from flooding or a leak, to a burst water main in your New Ferry home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your New Ferry property, you must do one of the following as soon as possible:

  1. Contact United Utilities whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities website and fill out the online form.

Why does the water in New Ferry taste strange?

If you find the taste or smell is different with your New Ferry water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your New Ferry water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to New Ferry water.

If you have questions about your water's taste, smell, or appearance, you can speak to United Utilities using the contact information above.

Broadband in New Ferry CH62

New Ferryinternet connected globe

The speed of your internet connection at your New Ferry home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average broadband speed for New Ferry with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

New Ferry Average Download Speed New Ferry Average Upload Speed
79.85 Mbps 18.35 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in New Ferry?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in New Ferry?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can have an effect on the speed you get in New Ferry. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

What to look for when choosing an internet provider in New Ferry?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when choosing an internet provider in New Ferry.

Availability

The first thing you need to think about before choosing an internet provider in New Ferry is the issue of availability. The majority of homes in New Ferry can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in New Ferry?

  • Fibre broadband
    • This is the fastest type of connection you can get in New Ferry
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of New Ferry homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of New Ferry.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in New Ferry.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in New Ferry?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in New Ferry?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

New Ferry broadband value for money

New Ferry broadband bill

You also need to consider the price you pay for broadband in New Ferry. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a internet service in New Ferry. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

New Ferry Broadband Reliability

The reliability of broadband in New Ferry should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your New Ferry home is something to think about.

New Ferry broadband technical support

Finally, the technical support for your New Ferry internet connection is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly is definitely something worth considering when you choose a broadband provider in New Ferry.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in New Ferry have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in New Ferry?

The average speed of broadband in New Ferry is:

New Ferry Average Download Speed New Ferry Average Upload Speed
79.85 Mbps 18.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in New Ferry, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your New Ferry house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Have a look at the following table for a general idea the kind of broadband speed you should choose for a broadband service in New Ferry.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for New Ferry

Corded telephone area code New Ferry

The telephone area code, sometimes called the landline dialling code, for New Ferry is 0151. When making a call to someone in New Ferry, and you're located in a different region, you must add 0151 to the number you're calling.

How much does an 0151 New Ferry call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in New Ferry

People living in New Ferry are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your New Ferry home to the gas network and electricity grid.

In many cases you won't need to speak to the New Ferry distribution network operator, but should the need arise, you can find the distribution network operator for New Ferry in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for New Ferry

The electricity distribution network operator for New Ferry is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in New Ferry?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in New Ferry?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near New Ferry

There are no power plants within a 10 mile radius of New Ferry.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near New Ferry

Perhaps you're wondering which towns and cities are within reach of New Ferry, in the below table you will find the closest five municipalities to New Ferry.

Closest five municipalities to New Ferry
Municipality Distance from New Ferry
Port Sunlight -
Bromborough -
Eastham -
Little Sutton 2.12 miles
Childer Thornton 2.12 miles