Utilities in <u>Newbiggin-by-the-Sea

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A Complete Guide to Utilities in Newbiggin-by-the-Sea

If you just moved and have some questions about Newbiggin-by-the-Sea? Our comprehensive utilities guide to Newbiggin-by-the-Sea will help you to find out everything about broadband, area codes, power generation and energy distributors, and Newbiggin-by-the-Sea water and sewerage. Keep reading to learn everything about utilities in Newbiggin-by-the-Sea.

About Newbiggin-by-the-Sea, Northumberland

Newbiggin-by-the-Sea NE64 has a population of 6,308 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Newbiggin-by-the-Sea?

Newbiggin-by-the-Sea water services are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

Getting in touch with your water supplier for Newbiggin-by-the-Sea

Ringing a contact number for Northumbrian Water is one of many options to talk about your Newbiggin-by-the-Sea water account.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, either by email or with a letter in the post. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address

Price of water in Newbiggin-by-the-Sea

Water bill in Newbiggin-by-the-Sea

Water rates in Newbiggin-by-the-Sea depend on whether your home has a water meter or not. It's easy to find out if your Newbiggin-by-the-Sea water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Newbiggin-by-the-Sea water rates will have a meter number listed on their water bills.

Metered Customers in Newbiggin-by-the-Sea

Customers with a water meter at their Newbiggin-by-the-Sea home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Newbiggin-by-the-Sea home.

Unmetered Customers in Newbiggin-by-the-Sea

Customers that don't have a water meter at their Newbiggin-by-the-Sea home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Newbiggin-by-the-Sea home.

Water rates for unmetered customers in Newbiggin-by-the-Sea is going to be based on the rateable value of your home. The rateable value part of your Newbiggin-by-the-Sea water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Newbiggin-by-the-Sea might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Newbiggin-by-the-Sea?

The average water bill Newbiggin-by-the-Sea residents are charged is £14.83 each month, that's £178 a year.

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How do I pay my Newbiggin-by-the-Sea water bill?

First, you must sign up and register with Northumbrian Water. After you've registered with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Newbiggin-by-the-Sea bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Newbiggin-by-the-Sea?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newbiggin-by-the-Sea NE64, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newbiggin-by-the-Sea Water Frequently Asked Questions

Below we have answered some common questions that customers in Newbiggin-by-the-Sea have about their water supply.

Frequently Asked Questions About Water in Newbiggin-by-the-Sea

Is tap water in Newbiggin-by-the-Sea safe to drink?

Yes! The tap water is safe to drink in Newbiggin-by-the-Sea. You can rest assured that Newbiggin-by-the-Sea water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Newbiggin-by-the-Sea water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Newbiggin-by-the-Sea water to make it drinkable.

Where does the water in Newbiggin-by-the-Sea come from?

There are three main sources of water that supply Newbiggin-by-the-Sea:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Newbiggin-by-the-Sea

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Newbiggin-by-the-Sea is below 60ppm, that makes the water hardness in in Newbiggin-by-the-Sea is rated as soft water.

What does this mean?

The water being supplied to your home in Newbiggin-by-the-Sea contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Newbiggin-by-the-Sea.

Newbiggin-by-the-Sea No Water

If you don't have any running water in your Newbiggin-by-the-Sea home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Newbiggin-by-the-Sea.

If there is no water at your Newbiggin-by-the-Sea home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Newbiggin-by-the-Sea.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Newbiggin-by-the-Sea water leak or flooding

Newbiggin-by-the-Sea water problems could be anything from a leak, a burst water main, or flooding in your Newbiggin-by-the-Sea home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Newbiggin-by-the-Sea property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Newbiggin-by-the-Sea taste strange?

If you notice a change in taste or smell with your Newbiggin-by-the-Sea water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Newbiggin-by-the-Sea water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Newbiggin-by-the-Sea water.

If you have questions about your water's taste, smell, or appearance, you can speak to Northumbrian Water on the contact details above.

Broadband in Newbiggin-by-the-Sea NE64

Newbiggin-by-the-Seainternet connected globe

The broadband speed you get at your Newbiggin-by-the-Sea home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Newbiggin-by-the-Sea with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newbiggin-by-the-Sea Average Download Speed Newbiggin-by-the-Sea Average Upload Speed
38.20 Mbps 10.00 Mbps
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The type of internet connection you have can have an effect on the speed you get in Newbiggin-by-the-Sea. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection currently available.

What to look for when picking a broadband provider in Newbiggin-by-the-Sea?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Newbiggin-by-the-Sea.


The first thing to consider before picking a broadband provider in Newbiggin-by-the-Sea is the availability. The majority of homes in Newbiggin-by-the-Sea should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Newbiggin-by-the-Sea?

  • Fibre broadband
    • This is the fastest type of connection you can get in Newbiggin-by-the-Sea
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Newbiggin-by-the-Sea homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Newbiggin-by-the-Sea.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Newbiggin-by-the-Sea.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Newbiggin-by-the-Sea broadband value for money

Newbiggin-by-the-Sea broadband bill

You also need to consider the monthly cost of broadband in Newbiggin-by-the-Sea. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet connection in Newbiggin-by-the-Sea. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Newbiggin-by-the-Sea Broadband Reliability

The reliability of the broadband connection is in Newbiggin-by-the-Sea should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Newbiggin-by-the-Sea home is something to think about.

Newbiggin-by-the-Sea broadband customer service

Lastly, the technical support for your Newbiggin-by-the-Sea internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Newbiggin-by-the-Sea.


Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Newbiggin-by-the-Sea ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Newbiggin-by-the-Sea?

The average speed of broadband in Newbiggin-by-the-Sea is:

Newbiggin-by-the-Sea Average Download Speed Newbiggin-by-the-Sea Average Upload Speed
38.20 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Newbiggin-by-the-Sea, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newbiggin-by-the-Sea home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Check out the table below for a general idea which speed you should choose for a broadband service in Newbiggin-by-the-Sea.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Newbiggin-by-the-Sea

Corded telephone area code Newbiggin-by-the-Sea

The telephone area code, sometimes called the landline dialling code, for Newbiggin-by-the-Sea is 01806. If you call someone in Newbiggin-by-the-Sea, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Newbiggin-by-the-Sea call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Newbiggin-by-the-Sea

Residents of Newbiggin-by-the-Sea are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Newbiggin-by-the-Sea home to the electricity grid and gas networks.

More often than not you won't need to speak to the Newbiggin-by-the-Sea distribution network operator, but if you do, you can easily find out which DNO is responsible for Newbiggin-by-the-Sea in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newbiggin-by-the-Sea

The electricity distribution network operator for Newbiggin-by-the-Sea is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newbiggin-by-the-Sea

There are no power plants within a 10 mile radius of Newbiggin-by-the-Sea.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Newbiggin-by-the-Sea

Perhaps you're wondering which towns and cities are nearby Newbiggin-by-the-Sea, we've found the five closest municipalities to Newbiggin-by-the-Sea.

Closest five municipalities to Newbiggin-by-the-Sea
Municipality Distance from Newbiggin-by-the-Sea
West Sleekburn 3.65 miles
Guidepost 3.65 miles
Stakeford 3.65 miles
Bomarsund 3.65 miles
Scotland Gate 3.65 miles