A Complete Guide to Utilities in Newbury Park

Are you moving and want to know more about Newbury Park? Our complete guide to utilities in Newbury Park will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Newbury Park water and sewerage. Keep reading to learn everything about utilities in Newbury Park.

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About Newbury Park, Greater London

Newbury Park IG2 is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Newbury Park?

Newbury Park water utilities are supplied by Essex & Suffolk Water. In the table below are the contact numbers for Essex & Suffolk Water, and Thames Water:

Getting in touch with your water suppliers for Newbury Park

Calling a phone number for Essex & Suffolk Water or Thames Water is one of many contact methods to discuss your Newbury Park water account.

Essex & Suffolk Water telephone numbers

Below, you can find the principal telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Essex & Suffolk Water or Thames Water

You can also write to Essex & Suffolk Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Essex & Suffolk Water or Thames Water website.

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
[email protected]

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]k
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Price of water in Newbury Park

Water bill in Newbury Park

Water rates in Newbury Park will vary depending on if your home has a water meter or not. It's easy to find out if your Newbury Park water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Newbury Park water rates will have a meter number listed on their water bills.

Metered Customers in Newbury Park

Customers that have a water meter at their Newbury Park home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Essex & Suffolk Water or Thames Water. Whilst the variable charges cover the consumption at your Newbury Park home.

Unmetered Customers in Newbury Park

Customers who don't have a meter at their Newbury Park home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Newbury Park home.

As an unmetered customer, the rate you pay for water in Newbury Park is based on the rateable value of your home. The rateable value calculation of your Newbury Park water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Newbury Park might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Newbury Park?

The average water bill Newbury Park residents are charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232

How do I pay my Newbury Park water bill?

First, you must sign up and register with Essex & Suffolk Water or Thames Water. After you've registered with Essex & Suffolk Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Newbury Park bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Essex & Suffolk Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Newbury Park?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Newbury Park IG2, your water suppliers are Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newbury Park Water Frequently Asked Questions

Below we have answered some common questions that customers in Newbury Park have about their water supply.

Frequently Asked Questions About Water in Newbury Park

Is the tap water in Newbury Park safe to drink?

Yes! It's safe to drink the tap water in Newbury Park. You can rest assured that Newbury Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newbury Park water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Newbury Park water to make it drinkable.

Where does the water in Newbury Park come from?

There are three main sources of water that supply Newbury Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Newbury Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Newbury Park is over 201ppm, this means the water in Newbury Park is rated as hard water.

What does this mean?

The water supply to your home in Newbury Park contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Newbury Park.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Newbury Park No Water

If you don't have any running water in your Newbury Park home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Newbury Park.

If there is no water at your Newbury Park home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Newbury Park.

If there is no cold water, not even a trickle, contact Essex & Suffolk Water or Thames Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Essex & Suffolk Water or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Essex & Suffolk Water or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Newbury Park water leak or flooding

Newbury Park water problems can include anything from a burst water main or flooding, to a leak in your Newbury Park home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Newbury Park property, you must do one of the following as soon as possible:

  1. Contact Essex & Suffolk Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Essex & Suffolk Water or Thames Water website and fill out the online form.

Why does the water in Newbury Park taste strange?

If you notice a change in taste or smell with your Newbury Park water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Newbury Park water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Newbury Park water.

If you have questions about your water's taste, smell, or appearance, you can speak to Essex & Suffolk Water or Thames Water using the contact information above.

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Broadband in Newbury Park IG2

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The broadband speed you get at your Newbury Park home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Newbury Park with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newbury Park Average Download Speed Newbury Park Average Upload Speed
110.80 Mbps 15.85 Mbps
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The internet connection type you have can affect your download and upload speed in Newbury Park. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Newbury Park?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Newbury Park.

Availability

The first thing to consider before searching for a broadband provider in Newbury Park is what's available. The majority of homes in Newbury Park can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Newbury Park?

  • Fibre broadband
    • This is the fastest type of connection you can get in Newbury Park
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Newbury Park homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Newbury Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Newbury Park.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Newbury Park broadband value for money

Newbury Park broadband bill

You also need to consider the price you pay for broadband in Newbury Park. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Newbury Park. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Newbury Park Broadband Reliability

How reliable the broadband is in Newbury Park also needs consideration, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Newbury Park home is something to think about.

Newbury Park broadband customer support

Our final tip, the customer support of your Newbury Park internet connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Newbury Park.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Newbury Park have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Newbury Park?

The average internet speed in Newbury Park is:

Newbury Park Average Download Speed Newbury Park Average Upload Speed
110.80 Mbps 15.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Newbury Park, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newbury Park house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a general idea the kind of broadband speed you should choose for a broadband service in Newbury Park.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the landline area code in Newbury Park

Corded telephone area code Newbury Park

The landline area code, sometimes called the dialling code, for Newbury Park is 020. If you're calling somebody in Newbury Park, and you are not in the same area, you will need to add 020 before the number you're trying to call.

How much does an 020 Newbury Park call cost?

If you have a call plan with your landline or mobile tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Newbury Park

Residents of Newbury Park are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Newbury Park home to the gas network and electricity grid.

In many cases you won't need to speak to the Newbury Park distribution network operator, but should the need arise, you can quickly find out which DNO covers Newbury Park in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newbury Park

The electricity distribution network operator for Newbury Park is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Newbury Park

There are no power plants within a 10 mile radius of Newbury Park.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Newbury Park

If you've ever wondered which municipalities are within reach of Newbury Park, in the table below you can see the five closest municipalities to Newbury Park.

Closest five municipalities to Newbury Park
Municipality Distance from Newbury Park
Ilford 1.18 miles
Seven Kings 1.5 miles
Redbridge 1.64 miles
Clayhall 1.82 miles