Utilities in <u>Newell Green

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A Complete Guide to Utilities in Newell Green

If you just moved and have some questions about Newell Green? Our comprehensive utilities guide to Newell Green will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Newell Green water and sewerage. Keep reading to learn everything about utilities in Newell Green.

About Newell Green, Berkshire

Newell Green RG42 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Newell Green?

Newell Green water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, and Thames Water:

How to reach your water providers in Newell Green

Speaking to an advisor at Affinity Water, South East Water or Thames Water is one of many options to talk about your Newell Green water account.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water phone numbers

In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water, South East Water, Thames Water, or is one of many options to talk about your Newell Green water account.

Write to Affinity Water, South East Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water or Thames Water, either by email or with a letter in the post. You can even send your message through the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Newell Green

Water bill in Newell Green

Water rates in Newell Green depend on whether your home has a water meter or not. You can easily find out whether your Newell Green water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Newell Green water rates will have a meter number listed on their water bills.

Metered Customers in Newell Green

Customers with a water meter at their Newell Green home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. While the variable charges cover the usage at your Newell Green home.

Unmetered Customers in Newell Green

Customers without a meter at their Newell Green home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Newell Green home.

Water rates for unmetered customers in Newell Green is based on the rateable value of your home. The rateable value of your Newell Green water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Newell Green may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Newell Green?

The average water bill Newell Green residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Newell Green water bill?

First, you must sign up and register with Affinity Water, South East Water, or Thames Water. After you've registered with Affinity Water, South East Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Newell Green bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Newell Green?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Newell Green RG42, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newell Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Newell Green have about their water supply.

Frequently Asked Questions About Water in Newell Green

Is water from the tap in Newell Green safe to drink?

Yes! It's safe to drink the tap water in Newell Green. You can rest assured that Newell Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newell Green water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Newell Green water to make it drinkable.

Where does the water in Newell Green come from?

There are three main sources of water that supply Newell Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Newell Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Newell Green is more than 276ppm, this means the water in Newell Green is rated as very hard water.

What does this mean?

The water being supplied to your home in Newell Green contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Newell Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Newell Green No Water

If you have no water in your Newell Green home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Newell Green.

If there is no water at your Newell Green home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Newell Green.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, South East Water, or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Affinity Water, South East Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Newell Green water leak or flooding

Newell Green water problems could be anything from a burst water main or flooding, to a leak in your Newell Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Newell Green property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Affinity Water, South East Water, or Thames Water website and fill out the online form.

Why does the water in Newell Green taste strange?

If you notice a change in taste or smell with your Newell Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Newell Green water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Newell Green water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, South East Water, or Thames Water via the contact channels listed above.

Broadband in Newell Green RG42

Newell Greeninternet connected globe

The broadband speed you get at your Newell Green home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Newell Green with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newell Green Average Download Speed Newell Green Average Upload Speed
78.20 Mbps 15.57 Mbps
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The type of internet connection you have can have an effect on the speed you get in Newell Green. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when searching for a broadband provider in Newell Green?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Newell Green.

Availability

The first thing you need to think about when searching for a broadband provider in Newell Green is the availability. Whilst many homes in Newell Green should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Newell Green?

  • Fibre broadband
    • This is the fastest type of connection you can get in Newell Green
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Newell Green homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Newell Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Newell Green.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Newell Green broadband price

Newell Green broadband bill

Another important consideration is how much it costs for the broadband in Newell Green. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Newell Green. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Newell Green Broadband Reliability

How reliable the broadband is in Newell Green should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Newell Green home is something to think about.

Newell Green broadband customer support

Finally, the technical support for your Newell Green broadband internet is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Newell Green.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Newell Green ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Newell Green?

The average speed of broadband in Newell Green is:

Newell Green Average Download Speed Newell Green Average Upload Speed
78.20 Mbps 15.57 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Newell Green, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Newell Green house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Check out the table below for a rough guide to which speed you should take when signing up for broadband in Newell Green.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Newell Green

Corded telephone area code Newell Green

The telephone area code, sometimes called the landline dialling code, for Newell Green is 01806. If you're calling somebody in Newell Green, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Newell Green call cost?

If calls are included with your landline or mobile tariff, the phone call will probably be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Newell Green

Residents of Newell Green are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Newell Green home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Newell Green distribution network operator, but should the need arise, you can find the distribution network operator for Newell Green right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newell Green

The electricity distribution network operator for Newell Green is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newell Green

There are no power plants within a 10 mile radius of Newell Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Newell Green

Perhaps you're wondering which towns and cities are within reach of Newell Green, in the below table you will find the closest five municipalities to Newell Green.

Closest five municipalities to Newell Green
Municipality Distance from Newell Green
Binfield -
Warfield -
Priestwood -
Bracknell 2.36 miles
Bullbrook 2.36 miles