Your Guide to Utilities in Newgate Street Village

Are you moving and want to know more about Newgate Street Village? Our utilities guide to Newgate Street Village will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Newgate Street Village water and sewerage. Keep reading to learn everything about utilities in Newgate Street Village.

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About Newgate Street Village, Hertfordshire

Newgate Street Village SG13 has a population of 400 and is located in the county of Hertfordshire. Hertfordshire has a population of 1,184,365 people.

Who supplies my water in Newgate Street Village?

Newgate Street Village water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Newgate Street Village

Calling a phone number for Affinity Water or Thames Water is one of many contact methods to deal with your Newgate Street Village water account.

Affinity Water contact numbers

In the table below you will find the contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below you will find the contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
[email protected]
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Price of water in Newgate Street Village

Water bill in Newgate Street Village

Water rates in Newgate Street Village will vary depending on if your home has a water meter or not. It's easy to find out if your Newgate Street Village water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Newgate Street Village water rates will have a meter number listed on their water bills.

Metered Customers in Newgate Street Village

Customers who have a water meter installed at their Newgate Street Village property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your Newgate Street Village home.

Unmetered Customers in Newgate Street Village

Customers that don't have a water meter at their Newgate Street Village home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Newgate Street Village home.

Water rates for unmetered customers in Newgate Street Village is based on the rateable value of your home. The rateable value of your Newgate Street Village water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Newgate Street Village might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Newgate Street Village?

The average water bill Newgate Street Village residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
Thames Water £19.33 £232

How do I pay my Newgate Street Village water bill?

First, you must sign up and register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Newgate Street Village bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Newgate Street Village?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Newgate Street Village SG13, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newgate Street Village Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Newgate Street Village have about their water supply.

Frequently Asked Questions About Water in Newgate Street Village

Is the tap water in Newgate Street Village safe to drink?

Yes! The tap water is safe to drink in Newgate Street Village. You can rest assured that Newgate Street Village water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Newgate Street Village water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Newgate Street Village water to make it drinkable.

Where does the water in Newgate Street Village come from?

There are three main sources of water that supply Newgate Street Village:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Newgate Street Village

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Newgate Street Village is more than 276ppm, that makes the water hardness in Newgate Street Village is rated as very hard water.

What does this mean?

The clean water supply to your home in Newgate Street Village contains a higher amount of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Newgate Street Village.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Newgate Street Village No Water

If there isn't any running water in your Newgate Street Village home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Newgate Street Village.

If there is no water at your Newgate Street Village home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Newgate Street Village.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Newgate Street Village water leak or flooding

Newgate Street Village water problems could be anything from a burst water main or flooding, to a leak in your Newgate Street Village home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Newgate Street Village property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Newgate Street Village taste strange?

If you notice a change in taste or smell with your Newgate Street Village water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Newgate Street Village water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Newgate Street Village water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Affinity Water or Thames Water on the contact details above.

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Broadband in Newgate Street Village SG13

Newgate Street Villageinternet connected globe

The broadband speed you get at your Newgate Street Village home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Newgate Street Village with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newgate Street Village Average Download Speed Newgate Street Village Average Upload Speed
74.45 Mbps 15.70 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Newgate Street Village. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection available.

What to look for when choosing an internet provider in Newgate Street Village?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Newgate Street Village.

Availability

The first point to bear in mind before choosing an internet provider in Newgate Street Village is what's available. The majority of homes in Newgate Street Village should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Newgate Street Village?

  • Fibre broadband
    • This is fastest connection that's currently available in Newgate Street Village
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Newgate Street Village homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Newgate Street Village.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Newgate Street Village.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Newgate Street Village broadband value for money

Newgate Street Village broadband bill

Another important consideration is the monthly cost of broadband in Newgate Street Village. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Newgate Street Village. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Newgate Street Village Broadband Reliability

The reliability of the broadband connection is in Newgate Street Village must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Newgate Street Village home is something to think about.

Newgate Street Village broadband technical support

Lastly, the customer service of your Newgate Street Village broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Newgate Street Village.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Newgate Street Village have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Newgate Street Village?

The average broadband speed in Newgate Street Village is:

Newgate Street Village Average Download Speed Newgate Street Village Average Upload Speed
74.45 Mbps 15.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Newgate Street Village, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Newgate Street Village property. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table to find out what sort of download speed you should choose when signing up for broadband in Newgate Street Village.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Newgate Street Village

Corded telephone area code Newgate Street Village

The telephone dialling code, sometimes called the area code, for Newgate Street Village is 01707. If you call someone in Newgate Street Village, and you are in a different area, you will need to add 01707 before the number you're trying to call.

How much does an 01707 Newgate Street Village call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Newgate Street Village

People living in Newgate Street Village are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Newgate Street Village home to the gas and electricity networks.

More often than not you will never need to ever contact the Newgate Street Village distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Newgate Street Village in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newgate Street Village

The electricity distribution network operator for Newgate Street Village is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Newgate Street Village

There are no power plants within a 10 mile radius of Newgate Street Village.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Newgate Street Village

You might be wondering which municipalities are nearby Newgate Street Village, in the below table you will find the five nearest towns and cities to Newgate Street Village.

Closest five municipalities to Newgate Street Village
Municipality Distance from Newgate Street Village
Bayford -
Brickendon -
Ware 3.06 miles
Hoddesdon 3.48 miles
Broxbourne 4.41 miles