Utilities in <u>Newport

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Your Complete Guide to Utilities in Newport

If you've moved and have questions about Newport? Our comprehensive utilities guide to Newport is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Newport water and sewerage. Keep reading to learn everything about utilities in Newport.

About Newport, Essex

Newport CB11 has a population of 128,060 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Newport?

Newport water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water:

How to get in touch with the water supplier in Newport

Calling a phone number for Affinity Water is just one method of contact to talk about your Newport water issues.

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

You can also get in touch with Affinity Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water website.

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Water rates in Newport

Water bill in Newport

Water rates in Newport will vary depending on if your home has a water meter or not. It's easy to find out if your Newport water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Newport water rates will have a meter number listed on their water bills.

Metered Customers in Newport

Customers with a water meter at their Newport house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Newport home.

Unmetered Customers in Newport

Customers who don't have a meter at their Newport home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Newport home.

The rate unmetered customers pay for water in Newport will be based on the rateable value of your home. The rateable value of your Newport water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Newport might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Newport?

The average water bill Newport residents are charged is £16.67 each month, that's £200 per year.

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How do I pay my Newport water bill?

You will first need to register with Affinity Water. After you register your details with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Newport bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Newport?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newport CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newport Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Newport have about their water supply.

Frequently Asked Questions About Water in Newport

Is water from the tap in Newport safe to drink?

Yes! The tap water is safe to drink in Newport. You can rest assured that Newport water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newport water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Newport water to make it drinkable.

Where does the water in Newport come from?

There are three main sources of water that supply Newport:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Newport

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Newport is higher than 201ppm, that makes the water hardness in Newport is rated as hard water.

What does this mean?

The clean water supply to your home in Newport contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Newport.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Newport No Water

If you have no water in your Newport home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Newport.

If there is no water at your Newport home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Newport.

If there is no cold water, not even a trickle, contact Affinity Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Newport water leak or flooding

Newport water problems might include anything from flooding or a leak, to a burst water main in your Newport home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Newport property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Affinity Water website and fill in the form to report the problem.

Why does the water in Newport taste strange?

If you detect a difference in smell or taste of your Newport water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Newport water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Newport water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water using the contact information above.

Broadband Speed in Newport CB11

Newportinternet connected globe

The speed of your internet connection at your Newport home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and find out how it compares to the average broadband speed for Newport with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newport Average Download Speed Newport Average Upload Speed
60.90 Mbps 19.50 Mbps
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The type of internet connection you have can affect the speed you get at your home in Newport. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Newport?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Worry not, we've listed the four important points to think about when picking a broadband provider in Newport.

Availability

The first thing you need to think about when picking a broadband provider in Newport is what's available. The majority of homes in Newport can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Newport?

  • Fibre broadband
    • This is the fastest available internet connection in Newport
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Newport homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Newport.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Newport.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Newport broadband price

Newport broadband bill

Another important consideration is the price you pay for broadband in Newport. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a broadband connection in Newport. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Newport Broadband Reliability

How reliable the broadband is in Newport should also be considered, with so many people that work from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Newport home is going to be important.

Newport broadband customer service

Finally, the customer service of your Newport broadband connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Newport.

Broadband FAQ

Below we've answered some our the most common questions that customers in Newport ask about their broadband.

Broadband FAQs

What's the average broadband speed in Newport?

The average internet speed in Newport is:

Newport Average Download Speed Newport Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Newport, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newport home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should take when signing up for broadband in Newport.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Newport

Corded telephone area code Newport

The landline area code, sometimes called the dialling code, for Newport is 01806. If you call someone in Newport, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Newport call cost?

If calls are included with your mobile or landline tariff, then the call cost will probably be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Newport

Residents in Newport are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Newport home to the gas and electricity networks.

Most of the time you won't need to speak to the Newport distribution network operator, but if you do, you can find the distribution network operator for Newport in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Newport

The electricity distribution network operator for Newport is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newport

There are no power plants within a 10 mile radius of Newport.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Newport

If you've ever wondered which municipalities are nearby Newport, we've found the closest five municipalities to Newport.