Utilities in <u>Newsham

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Your Complete Guide to Utilities in Newsham

If you've moved and have questions about Newsham? Our comprehensive utilities guide to Newsham will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Newsham water and sewerage. Keep reading to learn everything about utilities in Newsham.

About Newsham, Northumberland

Newsham NE24 has a population of 5,116 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Newsham?

Newsham water utilities are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to reach your water provider in Newsham

Speaking to an advisor at Northumbrian Water is just one method of contact to talk about your Newsham water account.

In the table below you will find the telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

Additionally, you can communicate with Northumbrian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Newsham

Water bill in Newsham

Water rates in Newsham are based on if your home has a water meter or not. It's easy to find out if your Newsham water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Newsham water rates will have a meter number listed on their water bills.

Metered Customers in Newsham

Customers that have a water meter at their Newsham home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Newsham home.

Unmetered Customers in Newsham

Customers that don't have a water meter at their Newsham home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Newsham home.

Water rates for unmetered customers in Newsham is going to be based on the rateable value of your home. The rateable value of your Newsham water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Newsham might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Newsham?

The average water bill Newsham residents are charged is £14.83 each month, that's £178 annually.

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How do I pay my Newsham water bill?

First of all, you will need to register with Northumbrian Water. After you've registered with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Newsham bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Newsham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newsham NE24, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newsham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Newsham have about their water supply.

Frequently Asked Questions About Water in Newsham

Is the tap water in Newsham safe to drink?

Yes! The tap water is safe to drink in Newsham. You can rest assured that Newsham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newsham water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Newsham water to make it drinkable.

Where does the water in Newsham come from?

There are three main sources of water that supply Newsham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Newsham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Newsham is less than 60ppm, this means the water in in Newsham is rated as soft water.

What does this mean?

The clean water supply to your home in Newsham contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Newsham.

Newsham No Water

If you don't have any running water in your Newsham home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Newsham.

If there is no water at your Newsham home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Newsham.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Newsham water leak or flooding

Newsham water problems could be anything from a leak, a burst water main, or flooding in your Newsham home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Newsham property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Newsham taste strange?

If you notice a change in taste or smell with your Newsham water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Newsham water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Newsham water.

If you have questions about your water's taste, smell, or appearance, you can speak to Northumbrian Water via the contact channels listed above.

Internet in Newsham NE24

Newshaminternet connected globe

The broadband speed you get at your Newsham home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average broadband speed for Newsham with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newsham Average Download Speed Newsham Average Upload Speed
52.00 Mbps 13.05 Mbps
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The internet connection type you have can affect the speed you get at your home in Newsham. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What to look for when choosing an internet provider in Newsham?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Newsham.

Availability

The first thing to consider when choosing an internet provider in Newsham is the issue of availability. The majority of homes in Newsham should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Newsham?

  • Fibre broadband
    • This is fastest connection that's currently available in Newsham
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Newsham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Newsham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Newsham.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Newsham broadband value for money

Newsham broadband bill

You also need to consider how much it costs for the broadband in Newsham. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a internet service in Newsham. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Newsham Broadband Reliability

How reliable the broadband is in Newsham also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Newsham home is something to think about.

Newsham broadband technical support

Our final tip, the customer service of your Newsham broadband internet is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Newsham.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Newsham have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Newsham?

The average speed of broadband in Newsham is:

Newsham Average Download Speed Newsham Average Upload Speed
52.00 Mbps 13.05 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Newsham, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newsham property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below for a general idea which speed you should choose for a broadband service in Newsham.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Newsham

Corded telephone area code Newsham

The landline area code, sometimes called the dialling code, for Newsham is 01833. If you're calling somebody in Newsham, and you are in a different area, you should add 01833 to the number you'd like to call.

How much does an 01833 Newsham call cost?

If calls are included with your landline or mobile tariff, the cost of the call should be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Newsham

Residents of Newsham are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Newsham home to the gas and electricity networks.

More often than not you won't need to speak to the Newsham distribution network operator, but should you ever need to, you can quickly find out which DNO covers Newsham in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newsham

The electricity distribution network operator for Newsham is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newsham

There are no power plants within a 10 mile radius of Newsham.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Newsham

If you've ever wondered which municipalities are close to Newsham, in the table below you can see the five closest municipalities to Newsham.

Closest five municipalities to Newsham
Municipality Distance from Newsham
West Allotment 4 miles
Holystone 4 miles
Backworth 4 miles
Shiremoor 4 miles
Murton Village 4 miles