Utilities in <u>Newton Abbot

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A Complete Guide to Utilities in Newton Abbot

If you've moved and have questions about Newton Abbot? Our utilities guide to Newton Abbot will help you to find out everything about broadband, area codes, power generation and energy distributors, and Newton Abbot water and sewerage. Keep reading to learn everything about utilities in Newton Abbot.

About Newton Abbot, Devon

Newton Abbot TQ12 has a population of 25,556 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Newton Abbot?

Newton Abbot water services are provided by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Newton Abbot

Speaking to an advisor at South West Water is just one method of contact to deal with your Newton Abbot water account.

In the table below we have listed the main phone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Newton Abbot

Water bill in Newton Abbot

Water rates in Newton Abbot are based on if your home has a water meter or not. It's easy to find out if your Newton Abbot water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Newton Abbot water rates will have a meter number listed on their water bills.

Metered Customers in Newton Abbot

Customers who have a water meter installed at their Newton Abbot home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Newton Abbot home.

Unmetered Customers in Newton Abbot

Customers without a meter at their Newton Abbot home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Newton Abbot home.

As an unmetered customer, the rate you pay for water in Newton Abbot will be based on the rateable value of your home. The rateable value calculation of your Newton Abbot water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Newton Abbot might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Newton Abbot?

The average water bill Newton Abbot residents are charged is £18.17 each month, that's £218 per year.

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How do I pay my Newton Abbot water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Newton Abbot bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Newton Abbot?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newton Abbot TQ12, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newton Abbot Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Newton Abbot have about their water supply.

Frequently Asked Questions About Water in Newton Abbot

Is tap water in Newton Abbot safe to drink?

Yes! The tap water is safe to drink in Newton Abbot. You can rest assured that Newton Abbot water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Newton Abbot water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Newton Abbot water to make it drinkable.

Where does the water in Newton Abbot come from?

There are three main sources of water that supply Newton Abbot:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Newton Abbot

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Newton Abbot is below 60ppm, that means the water hardness in in Newton Abbot is rated as soft water.

What does this mean?

The water being supplied to your home in Newton Abbot contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Newton Abbot.

Newton Abbot No Water

If there isn't any running water in your Newton Abbot home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Newton Abbot.

If there is no water at your Newton Abbot home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Newton Abbot.

If your home has no cold water, not even a trickle, contact South West Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Newton Abbot water leak or flooding

Newton Abbot water problems can include anything from flooding or a leak, to a burst water main in your Newton Abbot home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Newton Abbot property, you must do one of the following as soon as possible:

  1. Contact South West Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Newton Abbot taste strange?

If you detect a difference in smell or taste of your Newton Abbot water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Newton Abbot water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Newton Abbot water.

If you have questions about your water's taste, smell, or appearance, you can speak to South West Water via the contact channels listed above.

Internet in Newton Abbot TQ12

Newton Abbotinternet connected globe

The speed of your internet connection at your Newton Abbot home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Newton Abbot with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newton Abbot Average Download Speed Newton Abbot Average Upload Speed
53.98 Mbps 12.33 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Newton Abbot. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when picking a broadband provider in Newton Abbot?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. Don't worry, we've covered four main points worth considering before picking a broadband provider in Newton Abbot.

Availability

The first thing you need to think about before picking a broadband provider in Newton Abbot is the issue of availability. The majority of homes in Newton Abbot can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Newton Abbot?

  • Fibre broadband
    • This is the fastest type of connection you can get in Newton Abbot
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Newton Abbot homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Newton Abbot.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Newton Abbot.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Newton Abbot broadband value for money

Newton Abbot broadband bill

You also need to consider how much it costs for the broadband in Newton Abbot. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the fine print of the deal when you sign up for a broadband connection in Newton Abbot. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Newton Abbot Broadband Reliability

The reliability of broadband in Newton Abbot must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Newton Abbot home is something to think about.

Newton Abbot broadband customer service

Finally, the technical support for your Newton Abbot broadband connection is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query efficiently and quickly is definitely something worth considering when you choose a broadband provider in Newton Abbot.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Newton Abbot have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Newton Abbot?

The average speed of broadband in Newton Abbot is:

Newton Abbot Average Download Speed Newton Abbot Average Upload Speed
53.98 Mbps 12.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Newton Abbot, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newton Abbot house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should choose for a broadband service in Newton Abbot.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Newton Abbot

Corded telephone area code Newton Abbot

The telephone area code, sometimes called the landline dialling code, for Newton Abbot is 01626. When making a call to someone in Newton Abbot, and you're located in a different region, you should add 01626 to the number you'd like to call.

How much does an 01626 Newton Abbot call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Newton Abbot

Residents of Newton Abbot are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Newton Abbot home to the gas network and electricity grid.

In many cases you won't need to speak to the Newton Abbot distribution network operator, but should the need arise, you can find the distribution network operator for Newton Abbot in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Newton Abbot

The electricity distribution network operator for Newton Abbot is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newton Abbot

There are no power plants within a 10 mile radius of Newton Abbot.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Newton Abbot

If you've ever wondered which municipalities are close to Newton Abbot, in the table below you can see the five nearest towns and cities to Newton Abbot.

Closest five municipalities to Newton Abbot
Municipality Distance from Newton Abbot
Torquay 3.52 miles
St Marychurch 3.52 miles
Paignton 3.55 miles