Utilities in <u>North Ascot

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A Complete Guide to Utilities in North Ascot

If you've moved and have questions about North Ascot? Our complete guide to utilities in North Ascot will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and North Ascot water and sewerage. Keep reading to learn everything about utilities in North Ascot.

About North Ascot, Berkshire

North Ascot SL5 has a population of 10,227 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in North Ascot?

North Ascot water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for North Ascot

Ringing a contact number for Affinity Water or Thames Water is just one method of contact to discuss your North Ascot water problems.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in North Ascot

Water bill in North Ascot

Water rates in North Ascot are based on if your home has a water meter or not. You can easily check if your North Ascot water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered North Ascot water rates will have a meter number listed on their water bills.

Metered Customers in North Ascot

Customers that have a water meter at their North Ascot property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your North Ascot home.

Unmetered Customers in North Ascot

Customers who don't have a meter at their North Ascot home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your North Ascot home.

Water rates for unmetered customers in North Ascot will be based on the rateable value of your home. The rateable value calculation of your North Ascot water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your North Ascot could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in North Ascot?

The average water bill North Ascot residents are charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my North Ascot water bill?

First, you must sign up and register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your North Ascot bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in North Ascot?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in North Ascot SL5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

North Ascot Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in North Ascot have about their water supply.

Frequently Asked Questions About Water in North Ascot

Is the tap water in North Ascot safe to drink?

Yes! The tap water is safe to drink in North Ascot. You can rest assured that North Ascot water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated North Ascot water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter North Ascot water to make it drinkable.

Where does the water in North Ascot come from?

There are three main sources of water that supply North Ascot:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in North Ascot

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in North Ascot is more than 276ppm, this means the water in North Ascot is rated as very hard water.

What does this mean?

The water being supplied to your home in North Ascot contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in North Ascot.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

North Ascot No Water

If you have no water in your North Ascot home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in North Ascot.

If there is no water at your North Ascot home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting North Ascot.

If there is no cold water, not even a trickle, contact Affinity Water or Thames Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

North Ascot water leak or flooding

North Ascot water problems could be anything from flooding or a leak, to a burst water main in your North Ascot home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your North Ascot property, you should try to do one of the following as long as it's safe to do so:

  1. Call Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in North Ascot taste strange?

If you notice a change in taste or smell with your North Ascot water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the North Ascot water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to North Ascot water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water on the contact details above.

Broadband in North Ascot SL5

North Ascotinternet connected globe

The speed of your broadband connection at your North Ascot home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for North Ascot with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

North Ascot Average Download Speed North Ascot Average Upload Speed
70.67 Mbps 13.07 Mbps
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The internet connection type you have can affect the speed you get at your home in North Ascot. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one that's available.

What should you consider when choosing an internet provider in North Ascot?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, let's take a look at the top four points to think about when choosing an internet provider in North Ascot.

Availability

The first thing you need to think about before choosing an internet provider in North Ascot is the issue of availability. Most homes in North Ascot should have access to fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in North Ascot?

  • Fibre broadband
    • This is the fastest available internet connection in North Ascot
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of North Ascot homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of North Ascot.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in North Ascot.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

North Ascot broadband cost

North Ascot broadband bill

You should also think about the monthly cost of broadband in North Ascot. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you commit to a broadband connection in North Ascot. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

North Ascot Broadband Reliability

How reliable the broadband is in North Ascot also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your North Ascot home will be an important thing to consider.

North Ascot broadband technical support

Our final tip, the customer support of your North Ascot internet connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly should be considered when selecting an internet provider in North Ascot.

Broadband FAQ

Below we've answered some our the most common questions that customers in North Ascot have about broadband internet.

Broadband Internet FAQs

Is the internet fast in North Ascot?

The average broadband speed in North Ascot is:

North Ascot Average Download Speed North Ascot Average Upload Speed
70.67 Mbps 13.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in North Ascot, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your North Ascot house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should pick when getting connected in North Ascot.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for North Ascot

Corded telephone area code North Ascot

The landline area code, sometimes called the dialling code, for North Ascot is 01344. If you're calling somebody in North Ascot, and you're located in a different region, you must add 01344 to the number you'd like to call.

How much does an 01344 North Ascot call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in North Ascot

People living in North Ascot are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your North Ascot home to the gas and electricity networks.

More often than not you won't need to contact the North Ascot distribution network operator, but should the need arise, you can find the distribution network operator for North Ascot below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for North Ascot

The electricity distribution network operator for North Ascot is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near North Ascot

There are no power plants within a 10 mile radius of North Ascot.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near North Ascot

Perhaps you're wondering which towns and cities are nearby North Ascot, in the below table you will find the closest five municipalities to North Ascot.

Closest five municipalities to North Ascot
Municipality Distance from North Ascot
Sunningdale 0.01 miles
Ascot 0.01 miles
Cheapside 0.01 miles
Burleigh 0.01 miles