Utilities in <u>North Prospect

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A Complete Guide to Utilities in North Prospect

If you just moved and have some questions about North Prospect? Our utilities guide to North Prospect will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and North Prospect water and sewerage. Keep reading to learn everything about utilities in North Prospect.

About North Prospect, Devon

North Prospect PL2 has a population of 6,690 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in North Prospect?

North Prospect water services are supplied by South West Water. Here are the main contact numbers for South West Water:

Getting in touch with your water supplier for North Prospect

Calling a phone number for South West Water is one of many options to deal with your North Prospect water account.

In the table below we have listed the main contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, by composing a letter or sending an email. You can even send your message through the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in North Prospect

Water bill in North Prospect

Water rates in North Prospect are based on if your home has a water meter or not. You can easily check if your North Prospect water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered North Prospect water rates will have a meter number listed on their water bills.

Metered Customers in North Prospect

Customers who have a water meter installed at their North Prospect property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your North Prospect home.

Unmetered Customers in North Prospect

Customers without a meter at their North Prospect home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your North Prospect home.

The rate unmetered customers pay for water in North Prospect is going to be based on the rateable value of your home. The rateable value part of your North Prospect water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your North Prospect might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in North Prospect?

The average water bill North Prospect residents are charged is £18.17 per month, which is £218 a year.

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How do I pay my North Prospect water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your North Prospect bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in North Prospect?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in North Prospect PL2, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

North Prospect Water Frequently Asked Questions

Below we have answered some common questions that customers in North Prospect have about their water supply.

Frequently Asked Questions About Water in North Prospect

Is tap water in North Prospect safe to drink?

Yes! The tap water is safe to drink in North Prospect. You can rest assured that North Prospect water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given North Prospect water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter North Prospect water to make it drinkable.

Where does the water in North Prospect come from?

There are three main sources of water that supply North Prospect:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in North Prospect

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in North Prospect is fewer than 60ppm, that makes the water hardness in in North Prospect is rated as soft water.

What does this mean?

The water being supplied to your home in North Prospect contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in North Prospect.

North Prospect No Water

If you don't have any running water in your North Prospect home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting North Prospect.

If there is no water at your North Prospect home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting North Prospect.

If your home has no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

North Prospect water leak or flooding

North Prospect water problems might include anything from a leak, a burst water main, or flooding in your North Prospect home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your North Prospect property, you must do one of the following as soon as possible:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the South West Water website and fill out the online form.

Why does the water in North Prospect taste strange?

If you notice a change in taste or smell with your North Prospect water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the North Prospect water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to North Prospect water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South West Water using the contact information above.

Internet in North Prospect PL2

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The speed of your broadband connection at your North Prospect home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average internet speed in North Prospect with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

North Prospect Average Download Speed North Prospect Average Upload Speed
95.27 Mbps 13.30 Mbps
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The type of internet connection you have can have an effect on the speed you get in North Prospect. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

What to look for when choosing an internet provider in North Prospect?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in North Prospect.

Availability

The first thing you need to think about when choosing an internet provider in North Prospect is the issue of availability. Most homes in North Prospect should be able to enjoy superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in North Prospect?

  • Fibre broadband
    • This is fastest connection that's currently available in North Prospect
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of North Prospect homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of North Prospect.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in North Prospect.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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North Prospect broadband value for money

North Prospect broadband bill

You should also think about the price you pay for broadband in North Prospect. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in North Prospect. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

North Prospect Broadband Reliability

The reliability of the broadband connection is in North Prospect should also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your North Prospect home is something to think about.

North Prospect broadband technical support

Lastly, the technical support for your North Prospect internet connection is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in North Prospect.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in North Prospect have about their internet connection.

Broadband Internet FAQs

Is the internet fast in North Prospect?

The average internet speed in North Prospect is:

North Prospect Average Download Speed North Prospect Average Upload Speed
95.27 Mbps 13.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in North Prospect, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your North Prospect house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Take a look at this table for a general idea which speed you should choose when getting connected in North Prospect.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of North Prospect

Corded telephone area code North Prospect

The telephone dialling code, sometimes called the area code, for North Prospect is 01806. If you call someone in North Prospect, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 North Prospect call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in North Prospect

People living in North Prospect are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your North Prospect home to the gas and electricity networks.

In many cases you will never need to ever contact the North Prospect distribution network operator, but should the need arise, you can quickly find out which DNO covers North Prospect in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for North Prospect

The electricity distribution network operator for North Prospect is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near North Prospect

There are no power plants within a 10 mile radius of North Prospect.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near North Prospect

You might be wondering which municipalities are within reach of North Prospect, we've found the five closest municipalities to North Prospect.

Closest five municipalities to North Prospect
Municipality Distance from North Prospect
Keyham -
Pennycross -
Home Park -
Corsham 1.51 miles