Utilities in <u>Northwich

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Your Complete Guide to Utilities in Northwich

If you've moved and have questions about Northwich? Our utilities guide to Northwich is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Northwich water and sewerage. Keep reading to learn everything about utilities in Northwich.

About Northwich, Cheshire

Northwich CW8 has a population of 45,471 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Northwich?

Northwich water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, and United Utilities:

How to get in touch with the water suppliers in Northwich

Speaking to an advisor at Anglian Water or United Utilities is just one method of contact to deal with your Northwich water issues.

Anglian Water phone numbers

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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United Utilities phone numbers

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Anglian Water or United Utilities

You can also get in touch with Anglian Water or United Utilities, either by email or with a letter in the post. You can also send your request via the Anglian Water or United Utilities website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Northwich

Water bill in Northwich

Water rates in Northwich will vary depending on if your home has a water meter or not. You can easily find out whether your Northwich water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Northwich water rates will have a meter number listed on their water bills.

Metered Customers in Northwich

Customers with a water meter at their Northwich house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or United Utilities. Whilst the variable charges cover the consumption at your Northwich home.

Unmetered Customers in Northwich

Customers without a meter at their Northwich home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Northwich home.

As an unmetered customer, the rate you pay for water in Northwich is going to be based on the rateable value of your home. The rateable value part of your Northwich water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Northwich could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Northwich?

The average water bill Northwich residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Annually
Anglian Water £16.83 £202
United Utilities £16.83 £202
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How do I pay my Northwich water bill?

First, you must sign up and register with Anglian Water or United Utilities. After you've registered with Anglian Water or United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Northwich bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Northwich?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Northwich CW8, your water suppliers are Anglian Water and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Northwich Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Northwich have about their water supply.

Frequently Asked Questions About Water in Northwich

Is tap water in Northwich safe to drink?

Yes! You can drink the tap water in Northwich. You can rest assured that Northwich water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Northwich water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Northwich water to make it drinkable.

Where does the water in Northwich come from?

There are three main sources of water that supply Northwich:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Northwich

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Northwich is over 201ppm, that means the water hardness in Northwich is rated as hard water.

What does this mean?

The water supply to your home in Northwich contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Northwich.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Northwich No Water

If you don't have any running water in your Northwich home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Northwich.

If there is no water at your Northwich home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Northwich.

If there is no cold water, not even a trickle, contact Anglian Water or United Utilities for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Anglian Water or United Utilities website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Anglian Water or United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Northwich water leak or flooding

Northwich water problems can include anything from a leak, a burst water main, or flooding in your Northwich home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Northwich property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Anglian Water or United Utilities whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water or United Utilities website and fill in the form to report the problem.

Why does the water in Northwich taste strange?

If you detect a difference in smell or taste of your Northwich water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Northwich water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Northwich water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Anglian Water or United Utilities on the contact details above.

Broadband in Northwich CW8

Northwichinternet connected globe

The broadband speed you get at your Northwich home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Northwich with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Northwich Average Download Speed Northwich Average Upload Speed
54.67 Mbps 12.07 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Northwich. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when choosing an internet provider in Northwich?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Northwich.

Availability

The first point to bear in mind whilst choosing an internet provider in Northwich is what's available. Whilst many homes in Northwich can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Northwich?

  • Fibre broadband
    • This is the fastest available internet connection in Northwich
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Northwich homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Northwich.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Northwich.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Northwich broadband price

Northwich broadband bill

You should also think about the monthly cost of broadband in Northwich. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a internet service in Northwich. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Northwich Broadband Reliability

The reliability of broadband in Northwich must also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Northwich home is going to be important.

Northwich broadband technical support

Finally, the customer service of your Northwich broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Northwich.

Broadband FAQ

Below we've answered some our the most common questions that customers in Northwich ask about their broadband.

Broadband FAQs

How fast is the broadband in Northwich?

The average internet speed in Northwich is:

Northwich Average Download Speed Northwich Average Upload Speed
54.67 Mbps 12.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Northwich, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Northwich house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should take when getting connected in Northwich.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Northwich

Corded telephone area code Northwich

The telephone dialling code, sometimes called the area code, for Northwich is 01606. When making a call to someone in Northwich, and you are not in the same area, you should add 01606 to the number you'd like to call.

How much does an 01606 Northwich call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Northwich

Residents in Northwich can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Northwich home to the gas and electricity networks.

More often than not you won't need to speak to the Northwich distribution network operator, but should the need arise, you can find the distribution network operator for Northwich below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Northwich

The electricity distribution network operator for Northwich is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Northwich

There are no power plants within a 10 mile radius of Northwich.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Northwich

Perhaps you're wondering which towns and cities are close to Northwich, in the table below you can see the five closest municipalities to Northwich.

Closest five municipalities to Northwich
Municipality Distance from Northwich
Helsby 4.46 miles
Winsford 5.39 miles
Wincham 7.09 miles
Pickmere 7.09 miles
Middlewich 7.53 miles