Utilities in <u>Okehampton

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A Complete Guide to Utilities in Okehampton

If you've moved and have questions about Okehampton? Our utilities guide to Okehampton will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Okehampton water and sewerage. Keep reading to learn everything about utilities in Okehampton.

About Okehampton, Devon

Okehampton EX20 has a population of 7,647 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Okehampton?

Okehampton water services are provided by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Okehampton

Speaking to an advisor at South West Water is just one method of contact to deal with your Okehampton water problems.

Below, you can find the principal telephone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, either by email or with a letter in the post. You can even send your message through the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Okehampton

Water bill in Okehampton

Water rates in Okehampton depend on whether your home has a water meter or not. You can easily find out whether your Okehampton water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Okehampton water rates will have a meter number listed on their water bills.

Metered Customers in Okehampton

Customers who have a water meter installed at their Okehampton house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Okehampton home.

Unmetered Customers in Okehampton

Customers who don't have a meter at their Okehampton home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Okehampton home.

Water rates for unmetered customers in Okehampton will be based on the rateable value of your home. The rateable value of your Okehampton water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Okehampton could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Okehampton?

The average water bill Okehampton residents are being charged is £18.17 each month, that's £218 a year.

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How do I pay my Okehampton water bill?

You will first need to register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Okehampton bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Okehampton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Okehampton EX20, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Okehampton Water Frequently Asked Questions

Below we have answered some common questions that customers in Okehampton have about their water supply.

Frequently Asked Questions About Water in Okehampton

Is tap water in Okehampton safe to drink?

Yes! You can drink the tap water in Okehampton. You can rest assured that Okehampton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Okehampton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Okehampton water to make it drinkable.

Where does the water in Okehampton come from?

There are three main sources of water that supply Okehampton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Okehampton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Okehampton is higher than 201ppm, this means the water in Okehampton is rated as hard water.

What does this mean?

The water being supplied to your home in Okehampton contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Okehampton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Okehampton No Water

If you have no water in your Okehampton home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Okehampton.

If there is no water at your Okehampton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Okehampton.

If there is no cold water, not even a trickle, contact South West Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Okehampton water leak or flooding

Okehampton water problems could be anything from flooding or a leak, to a burst water main in your Okehampton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Okehampton property, you should try to do one of the following as long as it's safe to do so:

  1. Call South West Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Okehampton taste strange?

If you detect a difference in smell or taste of your Okehampton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Okehampton water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Okehampton water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South West Water using the contact information above.

Broadband Speed in Okehampton EX20

Okehamptoninternet connected globe

The speed of your broadband connection at your Okehampton home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Okehampton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Okehampton Average Download Speed Okehampton Average Upload Speed
42.75 Mbps 12.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Okehampton. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when searching for a broadband provider in Okehampton?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Okehampton.

Availability

The first thing you need to think about before searching for a broadband provider in Okehampton is the availability. Whilst many homes in Okehampton should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Okehampton?

  • Fibre broadband
    • This is the fastest available internet connection in Okehampton
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Okehampton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Okehampton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Okehampton.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Okehampton broadband price

Okehampton broadband bill

You also need to consider the price you pay for broadband in Okehampton. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Okehampton. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Okehampton Broadband Reliability

How reliable the broadband is in Okehampton must also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Okehampton home will be an important thing to consider.

Okehampton broadband customer support

Our final tip, the customer support of your Okehampton broadband internet is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Okehampton.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Okehampton have about their internet connection.

Broadband FAQs

What's the average broadband speed in Okehampton?

The average internet speed in Okehampton is:

Okehampton Average Download Speed Okehampton Average Upload Speed
42.75 Mbps 12.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Okehampton, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Okehampton house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Check out the table below to find out which speed you should take for a broadband service in Okehampton.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Okehampton

Corded telephone area code Okehampton

The telephone area code, sometimes called the landline dialling code, for Okehampton is 01837. If you're calling somebody in Okehampton, and you're located in a different region, you should add 01837 to the number you'd like to call.

How much does an 01837 Okehampton call cost?

If you have calls included with your landline or mobile, the phone call should be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Okehampton

Residents in Okehampton are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Okehampton home to the electricity grid and gas networks.

More often than not you won't need to contact the Okehampton distribution network operator, but should the need arise, you can quickly find out which DNO covers Okehampton below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Okehampton

The electricity distribution network operator for Okehampton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Okehampton

There are no power plants within a 10 mile radius of Okehampton.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Okehampton

Perhaps you're wondering which towns and cities are within reach of Okehampton, we've found the closest five municipalities to Okehampton.

Closest five municipalities to Okehampton
Municipality Distance from Okehampton
Beaworthy 9.77 miles
Chulmleigh 13.29 miles
Marystow 13.81 miles
Lifton 13.81 miles
Broadwoodwidger 13.81 miles