Utilities in <u>Orford

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Your Complete Guide to Utilities in Orford

If you've moved and have questions about Orford? Our comprehensive utilities guide to Orford will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Orford water and sewerage. Keep reading to learn everything about utilities in Orford.

About Orford, Suffolk

Orford IP12 has a population of 713 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Orford?

Orford water utilities are supplied by Anglian Water. Here are the main contact numbers for Anglian Water:

How to get in touch with the water supplier in Orford

Speaking to an advisor at Anglian Water is just one method of contact to talk about your Orford water problems.

Below, you can find the principal phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also get in touch with Anglian Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Water rates in Orford

Water bill in Orford

Water rates in Orford will vary depending on if your home has a water meter or not. You can easily check if your Orford water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Orford water rates will have a meter number listed on their water bills.

Metered Customers in Orford

Customers that have a water meter at their Orford property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water. While the variable charges cover the usage at your Orford home.

Unmetered Customers in Orford

Customers who don't have a meter at their Orford home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Orford home.

The rate unmetered customers pay for water in Orford will be based on the rateable value of your home. The rateable value calculation of your Orford water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Orford could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Orford?

The average water bill Orford residents are being charged is £16.83 each month, that's £202 per year.

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How do I pay my Orford water bill?

You will first need to register with Anglian Water. Once you've registered an account with Anglian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Orford bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Orford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Orford IP12, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Orford Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Orford have about their water supply.

Frequently Asked Questions About Water in Orford

Is water from the tap in Orford safe to drink?

Yes! The tap water is safe to drink in Orford. You can rest assured that Orford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Orford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Orford water to make it drinkable.

Where does the water in Orford come from?

There are three main sources of water that supply Orford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Orford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Orford is over 201ppm, that means the water hardness in Orford is rated as hard water.

What does this mean?

The clean water supply to your home in Orford contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Orford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Orford No Water

If you don't have any running water in your Orford home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Orford.

If there is no water at your Orford home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Orford.

If you don't have any cold water, not even a trickle, contact Anglian Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Orford water leak or flooding

Orford water problems might include anything from flooding or a leak, to a burst water main in your Orford home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Orford property, you need to do one of the following as quickly as you can:

  1. Call Anglian Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water website and complete the online form to report the issue.

Why does the water in Orford taste strange?

If you detect a difference in smell or taste of your Orford water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Orford water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Orford water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water on the contact details above.

Broadband Speed in Orford IP12

Orfordinternet connected globe

The speed of your broadband connection at your Orford home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Orford with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Orford Average Download Speed Orford Average Upload Speed
50.45 Mbps 11.55 Mbps
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The internet connection type you have can have an effect on the speed you get in Orford. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when choosing an internet provider in Orford?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've covered four main points that you should consider when choosing an internet provider in Orford.

Availability

The first point to bear in mind when choosing an internet provider in Orford is what's available. Most homes in Orford should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Orford?

  • Fibre broadband
    • This is the fastest type of connection you can get in Orford
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Orford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Orford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Orford.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Orford broadband cost

Orford broadband bill

Another important consideration is the monthly cost of broadband in Orford. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a internet connection in Orford. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Orford Broadband Reliability

The reliability of the broadband connection is in Orford also needs consideration, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Orford home will be an important thing to consider.

Orford broadband technical support

Finally, the customer support of your Orford broadband connection is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Orford.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Orford have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Orford?

The average speed of broadband in Orford is:

Orford Average Download Speed Orford Average Upload Speed
50.45 Mbps 11.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Orford, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Orford house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should pick when signing up for broadband in Orford.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Orford

Corded telephone area code Orford

The telephone area code, sometimes called the landline dialling code, for Orford is 01806. When making a call to someone in Orford, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Orford call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Orford

People living in Orford are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Orford home to the gas network and electricity grid.

Most of the time you won't need to contact the Orford distribution network operator, but should the need arise, you can find the distribution network operator for Orford below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Orford

The electricity distribution network operator for Orford is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Orford

There are no power plants within a 10 mile radius of Orford.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Orford

If you've ever wondered which municipalities are nearby Orford, in the table below you can see the five closest municipalities to Orford.

Closest five municipalities to Orford
Municipality Distance from Orford
Rushmere St Andrew 2.03 miles
Kesgrave 2.03 miles
Martlesham Heath 2.03 miles
Levington 4.61 miles
Kirton 4.61 miles