Utilities in <u>Orsett

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Your Complete Guide to Utilities in Orsett

If you just moved and have some questions about Orsett? Our utilities guide to Orsett will explain in detail everything about broadband, area codes, power generation and energy distributors, and Orsett water and sewerage. Keep reading to learn everything about utilities in Orsett.

About Orsett, Essex

Orsett RM16 has a population of 1,267 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Orsett?

Orsett water utilities are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Orsett

Calling a phone number for Anglian Water or Essex & Suffolk Water is one of many options to deal with your Orsett water problems.

Anglian Water telephone numbers

In the table below we have listed the main telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below we have listed the main telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Orsett

Water bill in Orsett

Water rates in Orsett depend on whether your home has a water meter or not. You can easily find out whether your Orsett water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Orsett water rates will have a meter number listed on their water bills.

Metered Customers in Orsett

Customers that have a water meter at their Orsett home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Orsett home.

Unmetered Customers in Orsett

Customers that don't have a water meter at their Orsett home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Orsett home.

As an unmetered customer, the rate you pay for water in Orsett will be based on the rateable value of your home. The rateable value calculation of your Orsett water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Orsett may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Orsett?

The average water bill Orsett residents are being charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Orsett water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Orsett bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Orsett?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Orsett RM16, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Orsett Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Orsett have about their water supply.

Frequently Asked Questions About Water in Orsett

Is the tap water in Orsett safe to drink?

Yes! The tap water is safe to drink in Orsett. You can rest assured that Orsett water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Orsett water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Orsett water to make it drinkable.

Where does the water in Orsett come from?

There are three main sources of water that supply Orsett:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Orsett

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Orsett is more than 276ppm, this means the water in Orsett is rated as very hard water.

What does this mean?

The water supply to your home in Orsett contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Orsett.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Orsett No Water

If you don't have any running water in your Orsett home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Orsett.

If there is no water at your Orsett home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Orsett.

If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Orsett water leak or flooding

Orsett water problems can include anything from flooding or a leak, to a burst water main in your Orsett home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Orsett property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Orsett taste strange?

If you detect a difference in smell or taste of your Orsett water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Orsett water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Orsett water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water using the contact information above.

Broadband Speed in Orsett RM16

Orsettinternet connected globe

The speed of your internet connection at your Orsett home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average connection speed for Orsett with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Orsett Average Download Speed Orsett Average Upload Speed
82.85 Mbps 15.35 Mbps
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The internet connection type you have can affect the speed you get at your home in Orsett. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

What should you consider when picking a broadband provider in Orsett?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Orsett.

Availability

The first thing to consider when picking a broadband provider in Orsett is the availability. Whilst many homes in Orsett should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Orsett?

  • Fibre broadband
    • This is fastest connection that's currently available in Orsett
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Orsett homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Orsett.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Orsett.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Orsett broadband value for money

Orsett broadband bill

You should also think about the price you pay for broadband in Orsett. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you commit to a internet connection in Orsett. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Orsett Broadband Reliability

The reliability of the broadband connection is in Orsett also needs consideration, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Orsett home will be an important thing to consider.

Orsett broadband customer service

Our final tip, the technical support for your Orsett broadband internet is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Orsett.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Orsett have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Orsett?

The average speed of broadband in Orsett is:

Orsett Average Download Speed Orsett Average Upload Speed
82.85 Mbps 15.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Orsett, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Orsett home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out the kind of broadband speed you should choose when getting connected in Orsett.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Orsett

Corded telephone area code Orsett

The telephone dialling code, sometimes called the area code, for Orsett is 01806. If you're calling somebody in Orsett, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Orsett call cost?

If you have calls included with your landline or mobile, then the call cost should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Orsett

Residents of Orsett can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Orsett home to the gas network and electricity grid.

In many cases you won't need to contact the Orsett distribution network operator, but if you do, you can easily find out which DNO is responsible for Orsett right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Orsett

The electricity distribution network operator for Orsett is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Orsett

There are no power plants within a 10 mile radius of Orsett.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Orsett

Perhaps you're wondering which towns and cities are close to Orsett, in the below table you will find the five closest municipalities to Orsett.

Closest five municipalities to Orsett
Municipality Distance from Orsett
Chafford -
Chadwell St Mary -
South Stifford 0.73 miles
West Thurrock 0.73 miles
Purfleet 1.42 miles