Utilities in <u>Ottery Saint Mary

Need help with your utilities in Ottery Saint Mary?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Ottery Saint Mary

Are you moving and want to know more about Ottery Saint Mary? Our complete guide to utilities in Ottery Saint Mary is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Ottery Saint Mary water and sewerage. Keep reading to learn everything about utilities in Ottery Saint Mary.

About Ottery Saint Mary, Devon

Ottery Saint Mary EX11 has a population of 4,898 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ottery Saint Mary?

Ottery Saint Mary water utilities are supplied by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Ottery Saint Mary

Calling a phone number for South West Water is one of many contact methods to discuss your Ottery Saint Mary water issues.

In the table below we have listed the main telephone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Ottery Saint Mary?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Ottery Saint Mary?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to South West Water

Additionally, you can communicate with South West Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Ottery Saint Mary

Water bill in Ottery Saint Mary

Water rates in Ottery Saint Mary depend on whether your home has a water meter or not. You can easily find out whether your Ottery Saint Mary water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Ottery Saint Mary water rates will have a meter number listed on their water bills.

Metered Customers in Ottery Saint Mary

Customers that have a water meter at their Ottery Saint Mary property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Ottery Saint Mary home.

Unmetered Customers in Ottery Saint Mary

Customers who don't have a meter at their Ottery Saint Mary home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Ottery Saint Mary home.

As an unmetered customer, the rate you pay for water in Ottery Saint Mary is going to be based on the rateable value of your home. The rateable value part of your Ottery Saint Mary water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Ottery Saint Mary could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Ottery Saint Mary?

The average water bill Ottery Saint Mary residents are charged is £18.17 per month, which is £218 per year.

water billSelectra blue

Expensive Ottery Saint Mary water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Ottery Saint Mary water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Ottery Saint Mary water bill?

You will first need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ottery Saint Mary bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ottery Saint Mary?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ottery Saint Mary EX11, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ottery Saint Mary Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ottery Saint Mary have about their water supply.

Frequently Asked Questions About Water in Ottery Saint Mary

Is the tap water in Ottery Saint Mary safe to drink?

Yes! It's safe to drink the tap water in Ottery Saint Mary. You can rest assured that Ottery Saint Mary water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ottery Saint Mary water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ottery Saint Mary water to make it drinkable.

Where does the water in Ottery Saint Mary come from?

There are three main sources of water that supply Ottery Saint Mary:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Ottery Saint Mary

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ottery Saint Mary is more than 201ppm, this means the water in Ottery Saint Mary is rated as hard water.

What does this mean?

The clean water supply to your home in Ottery Saint Mary contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Ottery Saint Mary.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Ottery Saint Mary No Water

If you have no water in your Ottery Saint Mary home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Ottery Saint Mary.

If there is no water at your Ottery Saint Mary home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ottery Saint Mary.

If your home has no cold water, not even a trickle, contact South West Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Ottery Saint Mary water leak or flooding

Ottery Saint Mary water problems can include anything from a leak, a burst water main, or flooding in your Ottery Saint Mary home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Ottery Saint Mary property, you must do one of the following as soon as possible:

  1. Call South West Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Ottery Saint Mary taste strange?

If you notice a change in taste or smell with your Ottery Saint Mary water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Ottery Saint Mary water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Ottery Saint Mary water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water via the contact channels listed above.

Broadband Speed in Ottery Saint Mary EX11

Ottery Saint Maryinternet connected globe

The speed of your internet connection at your Ottery Saint Mary home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Ottery Saint Mary with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ottery Saint Mary Average Download Speed Ottery Saint Mary Average Upload Speed
51.80 Mbps 11.80 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Ottery Saint Mary?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Ottery Saint Mary?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The internet connection type you have can have an effect on the speed you get in Ottery Saint Mary. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when picking a broadband provider in Ottery Saint Mary?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Worry not, let's take a look at the top four points to think about when picking a broadband provider in Ottery Saint Mary.

Availability

The first thing you need to think about before picking a broadband provider in Ottery Saint Mary is the availability. Whilst many homes in Ottery Saint Mary should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Ottery Saint Mary?

  • Fibre broadband
    • This is the fastest type of connection you can get in Ottery Saint Mary
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Ottery Saint Mary homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Ottery Saint Mary.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Ottery Saint Mary.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Ottery Saint Mary?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Ottery Saint Mary?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Ottery Saint Mary broadband cost

Ottery Saint Mary broadband bill

You also need to consider how much it costs for the broadband in Ottery Saint Mary. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal when you sign up for a broadband connection in Ottery Saint Mary. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Ottery Saint Mary Broadband Reliability

The reliability of the broadband connection is in Ottery Saint Mary also needs consideration, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Ottery Saint Mary home is going to be important.

Ottery Saint Mary broadband customer service

Our final tip, the technical support for your Ottery Saint Mary broadband internet is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Ottery Saint Mary.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Ottery Saint Mary have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Ottery Saint Mary?

The average internet speed in Ottery Saint Mary is:

Ottery Saint Mary Average Download Speed Ottery Saint Mary Average Upload Speed
51.80 Mbps 11.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Ottery Saint Mary, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Ottery Saint Mary house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should pick for a broadband service in Ottery Saint Mary.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Ottery Saint Mary

Corded telephone area code Ottery Saint Mary

The telephone dialling code, sometimes called the area code, for Ottery Saint Mary is 01806. If you're calling somebody in Ottery Saint Mary, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Ottery Saint Mary call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Ottery Saint Mary

People living in Ottery Saint Mary are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Ottery Saint Mary home to the gas and electricity networks.

In many cases you won't need to contact the Ottery Saint Mary distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Ottery Saint Mary below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ottery Saint Mary

The electricity distribution network operator for Ottery Saint Mary is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Ottery Saint Mary?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Ottery Saint Mary?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Ottery Saint Mary

There are no power plants within a 10 mile radius of Ottery Saint Mary.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Ottery Saint Mary

If you've ever wondered which municipalities are nearby Ottery Saint Mary, in the below table you will find the closest five municipalities to Ottery Saint Mary.

Closest five municipalities to Ottery Saint Mary
Municipality Distance from Ottery Saint Mary
Woodbury 4.58 miles
Clyst St. Mary 4.58 miles
Budleigh Salterton 5.93 miles
Colyton 6.55 miles
Exeter 7.19 miles