Utilities in <u>Painshawfield

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A Complete Guide to Utilities in Painshawfield

If you've moved and have questions about Painshawfield? Our utilities guide to Painshawfield will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Painshawfield water and sewerage. Keep reading to learn everything about utilities in Painshawfield.

About Painshawfield, Northumberland

Painshawfield NE43 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Painshawfield?

Painshawfield water utilities are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Painshawfield

Ringing a contact number for Northumbrian Water is just one method of contact to deal with your Painshawfield water problems.

Below, you can find the principal contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Painshawfield

Water bill in Painshawfield

Water rates in Painshawfield are based on if your home has a water meter or not. You can easily find out whether your Painshawfield water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Painshawfield water rates will have a meter number listed on their water bills.

Metered Customers in Painshawfield

Customers that have a water meter at their Painshawfield home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Painshawfield home.

Unmetered Customers in Painshawfield

Customers without a meter at their Painshawfield home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Painshawfield home.

The rate unmetered customers pay for water in Painshawfield will be based on the rateable value of your home. The rateable value part of your Painshawfield water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Painshawfield might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Painshawfield?

The average water bill Painshawfield residents are being charged is £14.83 monthly, which works out at £178 per year.

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How do I pay my Painshawfield water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Painshawfield bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Painshawfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Painshawfield NE43, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Painshawfield Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Painshawfield have about their water supply.

Frequently Asked Questions About Water in Painshawfield

Is the tap water in Painshawfield safe to drink?

Yes! The tap water is safe to drink in Painshawfield. You can rest assured that Painshawfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Painshawfield water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Painshawfield water to make it drinkable.

Where does the water in Painshawfield come from?

There are three main sources of water that supply Painshawfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Painshawfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Painshawfield is fewer than 60ppm, that makes the water hardness in in Painshawfield is rated as soft water.

What does this mean?

The water being supplied to your home in Painshawfield contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Painshawfield.

Painshawfield No Water

If you have no water in your Painshawfield home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Painshawfield.

If there is no water at your Painshawfield home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Painshawfield.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Painshawfield water leak or flooding

Painshawfield water problems might include anything from flooding or a leak, to a burst water main in your Painshawfield home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Painshawfield property, you need to do one of the following as quickly as you can:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Northumbrian Water website and fill out the online form.

Why does the water in Painshawfield taste strange?

If you notice a change in taste or smell with your Painshawfield water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Painshawfield water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Painshawfield water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Northumbrian Water on the contact details above.

Broadband Speed in Painshawfield NE43

Painshawfieldinternet connected globe

The speed of your broadband connection at your Painshawfield home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average connection speed for Painshawfield with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Painshawfield Average Download Speed Painshawfield Average Upload Speed
53.30 Mbps 10.65 Mbps
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The internet connection type you have can affect the speed you get at your home in Painshawfield. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in Painshawfield?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points to think about when searching for a broadband provider in Painshawfield.

Availability

The first thing to consider whilst searching for a broadband provider in Painshawfield is the issue of availability. Whilst many homes in Painshawfield can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Painshawfield?

  • Fibre broadband
    • This is the fastest type of connection you can get in Painshawfield
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Painshawfield homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Painshawfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Painshawfield.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Painshawfield broadband price

Painshawfield broadband bill

You should also think about the monthly cost of broadband in Painshawfield. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you commit to a internet connection in Painshawfield. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Painshawfield Broadband Reliability

How reliable the broadband is in Painshawfield also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Painshawfield home will be an important thing to consider.

Painshawfield broadband customer support

Lastly, the customer support of your Painshawfield internet connection is really important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Painshawfield.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Painshawfield have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Painshawfield?

The average broadband speed in Painshawfield is:

Painshawfield Average Download Speed Painshawfield Average Upload Speed
53.30 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Painshawfield, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Painshawfield property. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below to find out which speed you should take when getting connected in Painshawfield.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Painshawfield

Corded telephone area code Painshawfield

The telephone dialling code, sometimes called the area code, for Painshawfield is 01806. If you call someone in Painshawfield, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Painshawfield call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Painshawfield

Residents of Painshawfield are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Painshawfield home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Painshawfield distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Painshawfield in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Painshawfield

The electricity distribution network operator for Painshawfield is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Painshawfield

There are no power plants within a 10 mile radius of Painshawfield.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Painshawfield

If you've ever wondered which municipalities are close to Painshawfield, in the table below you can see the closest five municipalities to Painshawfield.

Closest five municipalities to Painshawfield
Municipality Distance from Painshawfield
Broomhaugh 2.57 miles
Riding 2.57 miles
Ovington 3.73 miles