Utilities in <u>Paley Street

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A Complete Guide to Utilities in Paley Street

Are you moving and want to know more about Paley Street? Our comprehensive utilities guide to Paley Street will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Paley Street water and sewerage. Keep reading to learn everything about utilities in Paley Street.

About Paley Street, Berkshire

Paley Street SL6 has a population of 415 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Paley Street?

Paley Street water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to get in touch with the water suppliers in Paley Street

Speaking to an advisor at Affinity Water, South East Water or Southern Water is one of many contact methods to talk about your Paley Street water problems.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water phone numbers

In the table below you will find the phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water phone numbers

In the table below you will find the phone numbers for Southern Water general enquiries and emergencies.

Southern Water phone number Southern Water Emergency phone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water is one of many contact methods to talk about your Paley Street water problems.

Write to Affinity Water, South East Water, Southern Water or Thames Water

You can also get in touch with Affinity Water, South East Water, Southern Water or Thames Water, by composing a letter or sending an email. You can also send your request via the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

If you prefer to write a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you would like to email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Paley Street

Water bill in Paley Street

Water rates in Paley Street are based on if your home has a water meter or not. You can easily find out whether your Paley Street water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Paley Street water rates will have a meter number listed on their water bills.

Metered Customers in Paley Street

Customers with a water meter at their Paley Street home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges cover the consumption at your Paley Street home.

Unmetered Customers in Paley Street

Customers who don't have a meter at their Paley Street home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Paley Street home.

Water rates for unmetered customers in Paley Street is based on the rateable value of your home. The rateable value calculation of your Paley Street water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Paley Street might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Paley Street?

The average water bill Paley Street residents are charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Paley Street water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. After you register your details with Affinity Water, South East Water, Southern Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Paley Street bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Paley Street?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Paley Street SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Paley Street Water Frequently Asked Questions

Below we have answered some common questions that customers in Paley Street have about their water supply.

Frequently Asked Questions About Water in Paley Street

Is water from the tap in Paley Street safe to drink?

Yes! It's safe to drink the tap water in Paley Street. You can rest assured that Paley Street water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Paley Street water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Paley Street water to make it drinkable.

Where does the water in Paley Street come from?

There are three main sources of water that supply Paley Street:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Paley Street

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Paley Street is over 276ppm, that makes the water hardness in Paley Street is rated as very hard water.

What does this mean?

The clean water supply to your home in Paley Street contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Paley Street.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Paley Street No Water

If you have no water in your Paley Street home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Paley Street.

If there is no water at your Paley Street home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Paley Street.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water, South East Water, Southern Water, or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Paley Street water leak or flooding

Paley Street water problems could be anything from a burst water main or flooding, to a leak in your Paley Street home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Paley Street property, you must do one of the following as soon as possible:

  1. Ring Affinity Water, South East Water, Southern Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water, South East Water, Southern Water, or Thames Water website and fill out the online form.

Why does the water in Paley Street taste strange?

If you detect a difference in smell or taste of your Paley Street water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Paley Street water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Paley Street water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, South East Water, Southern Water, or Thames Water on the contact details above.

Broadband Speed in Paley Street SL6

Paley Streetinternet connected globe

The speed of your internet connection at your Paley Street home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Paley Street with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Paley Street Average Download Speed Paley Street Average Upload Speed
88.10 Mbps 22.33 Mbps
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The type of internet connection you have can affect your download and upload speed in Paley Street. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection currently available.

What should you consider when choosing an internet provider in Paley Street?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points to think about when choosing an internet provider in Paley Street.

Availability

The first thing you need to think about whilst choosing an internet provider in Paley Street is the issue of availability. Whilst many homes in Paley Street should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Paley Street?

  • Fibre broadband
    • This is fastest connection that's currently available in Paley Street
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Paley Street homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Paley Street.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Paley Street.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Paley Street broadband price

Paley Street broadband bill

Another important consideration is the monthly cost of broadband in Paley Street. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the fine print of the deal when you sign up for a internet connection in Paley Street. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Paley Street Broadband Reliability

The reliability of broadband in Paley Street should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Paley Street home will be an important thing to consider.

Paley Street broadband technical support

Finally, the customer service of your Paley Street broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Paley Street.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Paley Street ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Paley Street?

The average internet speed in Paley Street is:

Paley Street Average Download Speed Paley Street Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Paley Street, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Paley Street home. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Check out the table below for a general idea what sort of download speed you should take when signing up for broadband in Paley Street.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Paley Street

Corded telephone area code Paley Street

The telephone dialling code, sometimes called the area code, for Paley Street is 01806. If you call someone in Paley Street, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Paley Street call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Paley Street

Residents of Paley Street are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Paley Street home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Paley Street distribution network operator, but if you do, you can easily find out which DNO is responsible for Paley Street in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Paley Street

The electricity distribution network operator for Paley Street is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Paley Street

There are no power plants within a 10 mile radius of Paley Street.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Paley Street

You might be wondering which municipalities are close to Paley Street, in the table below you can see the closest five municipalities to Paley Street.